business logo of J&P Cycles

J&P CyclesReviews 19,154

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,368
quality
18,495
This company responds to reviews on average within 5 days

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Maryland
1 review
0 helpful votes
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The website is easy to use and help you with what you need to find. Shipping is fast and easy.

Date of experience: September 10, 2024
Brazil
1 review
0 helpful votes
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Perfeição.
September 20, 2024

Qualidade boa, entrega rápida, estou satisfeito com a facilidade em comprar.

Date of experience: September 10, 2024
Australia
1 review
0 helpful votes
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International
September 20, 2024

Found them a little expensive. Membership makes it cheaper, I know, but that costs too.
Shipping is well priced and fast. Customer service is second to none. Always come back.

Date of experience: September 10, 2024
North Carolina
1 review
0 helpful votes
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Painless
September 20, 2024
Updated review

I ordered the wrong size brake light switch and had to return it and reordered the correct one. The return was no problem and self explanatory.

Date of experience: September 10, 2024

Found exactly what I needed right away after ordering...
September 10, 2024
Previous review

Found exactly what I needed right away after ordering the wrong part the first time.

Date of experience: August 31, 2024
Florida
2 reviews
0 helpful votes
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Maintenance
September 20, 2024

Found all I needed the back rest was a perfect fit it the best way to get all I need

Date of experience: September 10, 2024
New York
2 reviews
0 helpful votes
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Single fire
September 20, 2024
Updated review

Installed in 20 minutes, works great, good clear directions

Date of experience: September 10, 2024

89 sportster parts
April 26, 2024
Previous review

Packages came very quickly, everything was perfect, very happy!

Date of experience: April 16, 2024
Florida
1 review
0 helpful votes
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Replace damage crash bar
September 20, 2024

Product came fast, packaged up very very well. It was a perfect fit. Had to use the old bolts. Because the new ones that came with it was to small. Highly recommend J&P Cycle.

Date of experience: September 10, 2024
New York
1 review
0 helpful votes
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Nice well built product
September 20, 2024

It's a nice speaker but for what you pay for it you would think it would be a little louder. Sounds good till about 60 miles an hour after that it gets hard to hear. Instructions are not the best but if you are mechanically inclined you won't have any problems with the product installation. Over all if your just putting around town it's a good speaker.

Date of experience: September 10, 2024
Illinois
1 review
0 helpful votes
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Great product
September 19, 2024

Item is perfect. Very easy to install. Very happy with the results.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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Great service
September 19, 2024

Everything went smoothly since the moment I logged on their website

Date of experience: September 9, 2024
Michigan
1 review
0 helpful votes
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Wasted money on two day shipping
September 19, 2024

Pay $20 extra on the $30 part for two day shipping receive order six days later

Date of experience: September 9, 2024
Kimberly E. J&P Cycles Rep
12 months ago

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. I looked into your issue and see a refund was issued for your shipping.

Alabama
1 review
0 helpful votes
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...
September 19, 2024

...

Date of experience: September 9, 2024
Indiana
1 review
0 helpful votes
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Great customer care and quick response to an issue.
September 19, 2024
Updated review

Great product and very fast shipping. I have never had any issues with products

Date of experience: September 9, 2024

Very Good and quick
December 1, 2023
Previous review

Very Good and quick

Date of experience: December 1, 2023
Oklahoma
1 review
0 helpful votes
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Great prices great products
September 19, 2024

Everything was great. A little weird getting multiple packages.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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Excellent
September 19, 2024

Very pleased with riser extension. Good customer service tech.

Date of experience: September 9, 2024
Pennsylvania
1 review
0 helpful votes
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Great easy checkout, and product was as described and fit perfectly. However, had they had a picture of the back of it I'd have known the gasket style was different. Forced me to have to go return and purchase a different gasket than the OEM style.

Date of experience: September 9, 2024
Illinois
1 review
0 helpful votes
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Customer service is amazing
September 19, 2024

My oil pressure never showers up I got in contact with them and they shipped out a replacement asap and I got it the second time around

Date of experience: September 9, 2024
California
1 review
0 helpful votes
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Always have what I need.
September 19, 2024

You always have what i need. Good price and fits. Been a customer for many years now.

Date of experience: September 9, 2024
Texas
1 review
0 helpful votes
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Riding boots
September 19, 2024

This was the place to find the motorcycle riding boots I wanted, easy on and off, right treads for no-slip stance, and toe area not too thick to allow easy shifter manipulation. Good price, shipped promptly, and great quality.

Date of experience: September 9, 2024
Georgia
1 review
0 helpful votes
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Professional customer service.
September 19, 2024

I was able to locate and order parts with ease and their reps are a great help

Date of experience: September 9, 2024