business logo of J&P Cycles

J&P CyclesReviews 19,155

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,367
quality
18,496
This company responds to reviews on average within 5 days

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Georgia
1 review
0 helpful votes
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Professional customer service.
September 19, 2024

I was able to locate and order parts with ease and their reps are a great help

Date of experience: September 9, 2024
New York
1 review
0 helpful votes
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Prefered Oil Distributor
September 19, 2024

Due to the quality of oil/products, quick shipping and great customer service, Amsoil has my service. I have not had a bad experience with Amsoil and find comfort knowing my V-twin is protected.

Date of experience: September 9, 2024
Georgia
1 review
0 helpful votes
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I've ordered from J&P many times I've never been sorry that I had. Always got exactly what I paid for and it's always been here when they told me it would.

Date of experience: September 9, 2024
Pennsylvania
2 reviews
0 helpful votes
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Great, fast service!
September 19, 2024

Had some 3 inch mirrors on my springer,could'nt see behind me,! So i needed something better, j.p cycles to the rescue! Thanks for the fast service!

Date of experience: September 9, 2024
New York
1 review
0 helpful votes
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Fixed my issue
September 19, 2024

00 xl883c blinker issue. Installed the badlands load equalizer and it remedied the situation. Bike is back legal

Date of experience: September 9, 2024
Virginia
1 review
0 helpful votes
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Wheel bearing
September 19, 2024
Updated review

So far,I'm happy with all I have purchased from J&,P cycles.
Guess I miss read the add. Saw quantity of one so I ordered two. Seems quantity of one includes left and right bearings. It's ok though now i can replace rear bearing also.

Date of experience: September 9, 2024

So far,I'm happy with all I have purchased from J&,P...
September 4, 2024
Previous review

So far,I'm happy with all I have purchased from J&,P cycles.

Date of experience: August 25, 2024
Georgia
1 review
0 helpful votes
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Easy to use
September 19, 2024
Updated review

Quick and easy. Found the part that I needed and straight to check out. Right part Everytime I ordered. Cheaper than the other sites that is for sure. Shipping was early and prompt

Date of experience: September 9, 2024

Brake pads
June 27, 2024
Previous review

Fast and easy to use. Right part and right on time. I'm a repeat customer. Replacement pad had 49k miles on it. Original pad only 12k.

Date of experience: June 17, 2024
Wisconsin
1 review
0 helpful votes
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Outstanding services
September 19, 2024

I received my order in a timely manner. I'm very pleased with you service.

Date of experience: September 9, 2024
Colorado
1 review
0 helpful votes
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Parts
September 19, 2024
Updated review

I got all the right thing I ordered. I also even got the order early.

Date of experience: September 9, 2024

Was easy to find parts
July 14, 2024
Previous review

Was easy to find parts

Date of experience: July 4, 2024
Ohio
1 review
0 helpful votes
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Saddlemen Seat
September 19, 2024

Buying the seat and the delivery was great. I personally did not like how the seat fit but that had nothing to do with J&P Cycles. But I did call customer service and spoke with them about it and they were amazing in helping me return the item and help with choosing anything seat. I will continue to order from them and highly recommend other people to use them as well.

Date of experience: September 9, 2024
Illinois
1 review
0 helpful votes
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Happy biker
September 19, 2024

Found the part ordered and had it within a few days. It was quick and easy

Date of experience: September 9, 2024
New York
1 review
0 helpful votes
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Good service
September 19, 2024
Updated review

Product was good as I was hoping. Got my order delivered in just a couple days.

Date of experience: September 9, 2024

Satisfied
July 8, 2024
Previous review

Check out was easy. Many products to choose from for my motorcycle.

Date of experience: June 28, 2024
Texas
1 review
0 helpful votes
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Ordered a new seat, at the best price I could find. Wife hated it, so the return was pain free.

Date of experience: September 9, 2024
South Carolina
1 review
0 helpful votes
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Decent replacement part. Doesn't seem to have the quality of oem. I had to de burr the gears before installing

Date of experience: September 9, 2024
Georgia
1 review
0 helpful votes
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As Expected
September 19, 2024

Parts arrived on time, in new condition. With helpful instructions and diagrams.
The best review is a painless one. This one was.

Date of experience: September 9, 2024
Alabama
1 review
0 helpful votes
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Why I gave 3 stars
September 19, 2024

The only reason for 3 stars is the line blew. It's always good shopping with them. And the product brand is always amazing. Not sure why it blew 10 minutes into run time when back together but it did.

Date of experience: September 9, 2024
Connecticut
1 review
0 helpful votes
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Harley Davidson parts
September 19, 2024

Everything I have ordered from your company has always been of high quality easy to find on your website and delivers in a timely manner

Date of experience: September 9, 2024
Alabama
1 review
0 helpful votes
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2000 XLH Hugger, battery
September 19, 2024

The battery arrived five days earlier than expected! Thank you.
Haven't installed the battery yet so I don't know the quality of the product yet.

Date of experience: September 9, 2024
Kentucky
1 review
0 helpful votes
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Part didn't fit
September 18, 2024

Quick shipping, however the part didn't fit my bike even though it was the correct filament. Returned part, quick refund. Great customer service.

Date of experience: September 8, 2024
Nevada
1 review
0 helpful votes
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Good quality at reasonable price.
September 18, 2024
Updated review

I received a 10% off purchase code but it wouldn't let me use it. I was saddened they issued me a discount code but I wasn't able to apply it.

Date of experience: September 8, 2024

I received a 10% off purchase code but it wouldn't...
September 7, 2024
Previous review

I received a 10% off purchase code but it wouldn't let me use it.

Date of experience: August 28, 2024