business logo of J&P Cycles

J&P CyclesReviews 19,160

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,367
quality
18,501
This company responds to reviews on average within 5 days

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61,876 reviews

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Connecticut
1 review
0 helpful votes
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Harley Davidson parts
September 19, 2024

Everything I have ordered from your company has always been of high quality easy to find on your website and delivers in a timely manner

Date of experience: September 9, 2024
Alabama
1 review
0 helpful votes
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2000 XLH Hugger, battery
September 19, 2024

The battery arrived five days earlier than expected! Thank you.
Haven't installed the battery yet so I don't know the quality of the product yet.

Date of experience: September 9, 2024
Kentucky
1 review
0 helpful votes
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Part didn't fit
September 18, 2024

Quick shipping, however the part didn't fit my bike even though it was the correct filament. Returned part, quick refund. Great customer service.

Date of experience: September 8, 2024
Nevada
1 review
0 helpful votes
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Good quality at reasonable price.
September 18, 2024
Updated review

I received a 10% off purchase code but it wouldn't let me use it. I was saddened they issued me a discount code but I wasn't able to apply it.

Date of experience: September 8, 2024

I received a 10% off purchase code but it wouldn't...
September 7, 2024
Previous review

I received a 10% off purchase code but it wouldn't let me use it.

Date of experience: August 28, 2024
Virginia
1 review
0 helpful votes
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Satisfied
September 18, 2024

I have not installed the parts yet but they look fine.

My experience was fine until this survey would not accept my response because it was too short.

Date of experience: September 8, 2024
Missouri
1 review
0 helpful votes
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Excellant servise
September 18, 2024
Updated review

I am a repeat customer of J&P. And theres good reason why i continue to do business with such a great retailer. Its becouse of the online ordering process, and the continuation of the customer support even after items have been delivered. They are my goto motorcycle needs contact. Never have i had any kind of issue with J&p.

Date of experience: September 8, 2024

Awesum navigating web sight
March 7, 2024
Previous review

Awesum navigating web sight.

Date of experience: March 7, 2024
Texas
1 review
0 helpful votes
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Clutch
September 18, 2024

Received my parts very quickly, and easy installation instructions came with. Very pleased with my experience from beginning to end.

Date of experience: September 8, 2024
Florida
1 review
0 helpful votes
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Good experience
September 18, 2024

Quality product and fast delivery. Plenty of available products.

Date of experience: September 8, 2024
Texas
1 review
0 helpful votes
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Always the right part fast
September 18, 2024

You guys are my number one source for aftermarket parts. I always shop around but always find myself back at J&P

Date of experience: September 8, 2024
Virginia
2 reviews
0 helpful votes
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Easy peasy..
September 18, 2024

Easy peasy. Found what i wanted and now its on the way. Came as described and priced competitively.

Date of experience: September 8, 2024
Tennessee
1 review
0 helpful votes
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Good place to deal with.
September 18, 2024

I have dealt with this company in store and over the internet and they are very helpful.

Date of experience: September 8, 2024
Wisconsin
1 review
0 helpful votes
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Just what I needed
September 18, 2024

Quick easy to order and place, fast shipping. Package showed up undamaged. Product was as ordered.

Date of experience: September 8, 2024
Tennessee
1 review
0 helpful votes
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Throttle cable
September 18, 2024

Great it was easy to make a order thank you the order I got is great

Date of experience: September 8, 2024
North Dakota
2 reviews
0 helpful votes
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Installed the pressure sender but it's not working correctly.
September 18, 2024
Updated review

Ordering was good. It said item was a match for my bike but isn't working. Didn't have time to take on a ride only ideal the bike for now. Will try when I get back.

Date of experience: September 8, 2024

Easy to find part this time
September 4, 2024
Previous review

Easy to find part this time.

Date of experience: August 25, 2024
Washington
1 review
0 helpful votes
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The way it's supposed to work
September 18, 2024

They were easy to find, easy to purchase, and they fit as was expected.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Parts for Harley
September 18, 2024

Everything for as it should have. Always satisfied with the product I buy from there

Date of experience: September 8, 2024
Missouri
1 review
0 helpful votes
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Review Title
September 18, 2024

My phone conversation was a bit better than in store but it's all good

Date of experience: September 8, 2024
Florida
2 reviews
0 helpful votes
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Best place for bike needs
September 18, 2024

Always have what I need in stocks with great prices and fast shipping

Date of experience: September 8, 2024
Alabama
1 review
0 helpful votes
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FedEx is the worst shipping company
September 18, 2024
Updated review

Brake pads are 5 stars, but my order came 2 days late because FedEx is the absolute worst. UPS is the was to go guys…

Date of experience: September 8, 2024

Great customer service and support!
May 23, 2024
Previous review

Great customer service and support!

Date of experience: May 13, 2024
Florida
1 review
0 helpful votes
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Easy shopping and ordering experience
September 18, 2024

Easy shopping and ordering experience, I received my order quickly with no hassles.

Date of experience: September 8, 2024