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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Everything I have ordered from your company has always been of high quality easy to find on your website and delivers in a timely manner
The battery arrived five days earlier than expected! Thank you.
Haven't installed the battery yet so I don't know the quality of the product yet.
Quick shipping, however the part didn't fit my bike even though it was the correct filament. Returned part, quick refund. Great customer service.
I received a 10% off purchase code but it wouldn't let me use it. I was saddened they issued me a discount code but I wasn't able to apply it.
I received a 10% off purchase code but it wouldn't let me use it.
I have not installed the parts yet but they look fine.
My experience was fine until this survey would not accept my response because it was too short.
I am a repeat customer of J&P. And theres good reason why i continue to do business with such a great retailer. Its becouse of the online ordering process, and the continuation of the customer support even after items have been delivered. They are my goto motorcycle needs contact. Never have i had any kind of issue with J&p.
You guys are my number one source for aftermarket parts. I always shop around but always find myself back at J&P
Easy peasy. Found what i wanted and now its on the way. Came as described and priced competitively.
I have dealt with this company in store and over the internet and they are very helpful.
Quick easy to order and place, fast shipping. Package showed up undamaged. Product was as ordered.
Great it was easy to make a order thank you the order I got is great
Ordering was good. It said item was a match for my bike but isn't working. Didn't have time to take on a ride only ideal the bike for now. Will try when I get back.
They were easy to find, easy to purchase, and they fit as was expected.
Everything for as it should have. Always satisfied with the product I buy from there
My phone conversation was a bit better than in store but it's all good
Always have what I need in stocks with great prices and fast shipping
Brake pads are 5 stars, but my order came 2 days late because FedEx is the absolute worst. UPS is the was to go guys…
Easy shopping and ordering experience, I received my order quickly with no hassles.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor