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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Easy shopping and ordering experience, I received my order quickly with no hassles.
I just got my first Harley Davidson and don't know much about them this sight made it easy for me to find the parts I needed for my bike thank you J & P Cycles!
Everything was as promised. Came as ordered. Haven't installed yet
Was looking for a rear turn signal lens cover to fit my Anniversary VROD. I was sent a part that does not fit. I'm now learning the OEM part has been discontinued. I hope J &P takes this info into account. As far as their service, they are prompt and professional. Will continue my search for this part elsewhere.
Incredibly fast, knowledgeable staff! SHOP HERE!
I ordered some springs for my Harley. The website was easy to navigate and they came much faster than expected! I will be shopping with J&P again for any additional parts for my bike
The extended/lowered brake pedal makes the braking operation a lot more natural. I no longer have to raise my foot to get on the pedal, which is a great thing, and I can control the rear brake a lot better.
Items were clean and in perfect condition for install. Recommend adding tools list/description of tools to be used for the gasket install portion to avoid any MacGyver solutions.
Everything was great from beginning to end except for the shipping hiccup I had to call about. That was quickly taken care of and handled with superior service. Thank you!
Experience was absolutely wonderful and ordering is so easy.
Love how you can enter your bike and it will tell you if it fits or not. 😎
I got what I asked for. The product does what it's supposed to do.Thank you.
Everything was excellent from the telephone communication, the shipping a 10
I was very pleased with the quality of leather and true to size fit of the motorcycle jacket. Unfortunately one of the snaps that hold the sleeve liner completely fell apart. Too late for a return and I'm bummed to have to find a seamstress or expert that can repair or replace the snaps. I'm definitely disappointed with the outcome of an expensive jacket.
Very satisfied with past purchases, so continue to come back.
Easy to
Use site. Product was as described and seems pretty well made
I ordered some Rocker Lockers and they came in well before the expected arrival date.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
So far, jp has everything I needed yes. I have a new to me bike and I need it serval items. Although the shipment had to be broken up in three parts, I still received everything.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.