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J&P CyclesReviews 19,161

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,365
quality
18,502
This company responds to reviews on average within 5 days

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Florida
1 review
0 helpful votes
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Easy shopping and ordering experience
September 18, 2024

Easy shopping and ordering experience, I received my order quickly with no hassles.

Date of experience: September 8, 2024
Colorado
1 review
0 helpful votes
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New to the Harley life!
September 18, 2024

I just got my first Harley Davidson and don't know much about them this sight made it easy for me to find the parts I needed for my bike thank you J & P Cycles!

Date of experience: September 8, 2024
New York
1 review
0 helpful votes
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They Nailed it again
September 18, 2024

Right part and super fast delivery. With instructions even

Date of experience: September 8, 2024
Massachusetts
2 reviews
0 helpful votes
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First time buyer
September 18, 2024

Everything was as promised. Came as ordered. Haven't installed yet

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Disappointed
September 18, 2024
Updated review

Was looking for a rear turn signal lens cover to fit my Anniversary VROD. I was sent a part that does not fit. I'm now learning the OEM part has been discontinued. I hope J &P takes this info into account. As far as their service, they are prompt and professional. Will continue my search for this part elsewhere.

Date of experience: September 8, 2024
Kimberly E. J&P Cycles Rep
12 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Incredibly fast, knowledgeable staff!
September 4, 2024
Previous review

Incredibly fast, knowledgeable staff! SHOP HERE!

Date of experience: August 25, 2024
New Jersey
1 review
0 helpful votes
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Dunlop
September 18, 2024

Ordered the tires and within forty eight hours they were on my frond steps.

Date of experience: September 8, 2024
Illinois
1 review
0 helpful votes
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Easy and Quick
September 18, 2024

I ordered some springs for my Harley. The website was easy to navigate and they came much faster than expected! I will be shopping with J&P again for any additional parts for my bike

Date of experience: September 8, 2024
Indiana
1 review
0 helpful votes
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A very good purchase
September 18, 2024

The extended/lowered brake pedal makes the braking operation a lot more natural. I no longer have to raise my foot to get on the pedal, which is a great thing, and I can control the rear brake a lot better.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Flange & Gasket kit
September 18, 2024

Items were clean and in perfect condition for install. Recommend adding tools list/description of tools to be used for the gasket install portion to avoid any MacGyver solutions.

Date of experience: September 8, 2024
Indiana
1 review
0 helpful votes
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Great product, great staff for support
September 18, 2024

Everything was great from beginning to end except for the shipping hiccup I had to call about. That was quickly taken care of and handled with superior service. Thank you!

Date of experience: September 8, 2024
Massachusetts
1 review
0 helpful votes
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Experience was absolutely wonderful and ordering is so easy.

Date of experience: September 8, 2024
Pennsylvania
1 review
0 helpful votes
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Awsome
September 18, 2024

Was able to find items i wanted very easily, ordering process is very understandable.

Date of experience: September 8, 2024
Kansas
2 reviews
0 helpful votes
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Great products for reasonable price.
September 18, 2024

Love how you can enter your bike and it will tell you if it fits or not. 😎

Date of experience: September 8, 2024
Michigan
1 review
0 helpful votes
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Latches and lock set for harley
September 18, 2024

I got what I asked for. The product does what it's supposed to do.Thank you.

Date of experience: September 8, 2024
Florida
1 review
0 helpful votes
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Excelente
September 18, 2024

Everything was excellent from the telephone communication, the shipping a 10

Date of experience: September 8, 2024
Texas
3 reviews
0 helpful votes
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Nice "real" leather jacket
September 17, 2024

I was very pleased with the quality of leather and true to size fit of the motorcycle jacket. Unfortunately one of the snaps that hold the sleeve liner completely fell apart. Too late for a return and I'm bummed to have to find a seamstress or expert that can repair or replace the snaps. I'm definitely disappointed with the outcome of an expensive jacket.

Date of experience: September 7, 2024
Rhode Island
1 review
0 helpful votes
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Always a great experience
September 17, 2024

Very satisfied with past purchases, so continue to come back.

Date of experience: September 7, 2024
Florida
2 reviews
0 helpful votes
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Easy to Use site
September 17, 2024

Easy to
Use site. Product was as described and seems pretty well made

Date of experience: September 7, 2024
Kentucky
1 review
0 helpful votes
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Everything was smooth
September 17, 2024

I ordered some Rocker Lockers and they came in well before the expected arrival date.

Date of experience: September 7, 2024
Kimberly E. J&P Cycles Rep
12 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Louisiana
1 review
0 helpful votes
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Good customer service
September 17, 2024

So far, jp has everything I needed yes. I have a new to me bike and I need it serval items. Although the shipment had to be broken up in three parts, I still received everything.

Date of experience: September 7, 2024