business logo of J&P Cycles

J&P CyclesReviews 19,168

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,366
quality
18,509
This company responds to reviews on average within 5 days

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61,897 reviews

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Florida
1 review
0 helpful votes
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Excelente
September 18, 2024

Everything was excellent from the telephone communication, the shipping a 10

Date of experience: September 8, 2024
Texas
3 reviews
0 helpful votes
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Nice "real" leather jacket
September 17, 2024

I was very pleased with the quality of leather and true to size fit of the motorcycle jacket. Unfortunately one of the snaps that hold the sleeve liner completely fell apart. Too late for a return and I'm bummed to have to find a seamstress or expert that can repair or replace the snaps. I'm definitely disappointed with the outcome of an expensive jacket.

Date of experience: September 7, 2024
Rhode Island
1 review
0 helpful votes
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Always a great experience
September 17, 2024

Very satisfied with past purchases, so continue to come back.

Date of experience: September 7, 2024
Florida
2 reviews
0 helpful votes
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Easy to Use site
September 17, 2024

Easy to
Use site. Product was as described and seems pretty well made

Date of experience: September 7, 2024
Kentucky
1 review
0 helpful votes
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Everything was smooth
September 17, 2024

I ordered some Rocker Lockers and they came in well before the expected arrival date.

Date of experience: September 7, 2024
Kimberly E. — J&P Cycles Rep
12 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Louisiana
1 review
0 helpful votes
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Good customer service
September 17, 2024

So far, jp has everything I needed yes. I have a new to me bike and I need it serval items. Although the shipment had to be broken up in three parts, I still received everything.

Date of experience: September 7, 2024
Pennsylvania
2 reviews
0 helpful votes
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Needed new tire for my Harley
September 17, 2024

Quality and service and shipping as always was great, recieved tires with in 48 hours of ordering, only place to buy from!

Date of experience: September 7, 2024
Illinois
1 review
0 helpful votes
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Exactly what I needed
September 17, 2024

Shipping was reasonable, got the parts I needed! Thanks again

Date of experience: September 7, 2024
Maryland
1 review
0 helpful votes
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It was all good
September 17, 2024

Everything was smooth and great. Got just what I was looking for!

Date of experience: September 7, 2024
Arizona
1 review
0 helpful votes
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Carb rebuild
September 17, 2024

Works great. The bowl gasket was a like big but got it to work I would buy again

Date of experience: September 7, 2024
Virginia
1 review
0 helpful votes
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My bike is a 2002 Harley
September 17, 2024

Harley limits its stock and takes 4-6 months to receive them from the dealership. Your site was very specific, prices great, received in 3 days. Thanks.

Date of experience: September 7, 2024
Missouri
1 review
0 helpful votes
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Easy install
September 17, 2024

Two screws to remove, slide the old baffles out, slide the new baffles in, put in the new screws. 10 minute job. The Super Q baffles made a big difference. Still sounds good but not nearly as loud.

Date of experience: September 7, 2024
Arizona
1 review
0 helpful votes
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Order
September 17, 2024

Thanks to Bonnie on the chat line for helping me out!
Order arrived a day early and all
Is good.

Date of experience: September 7, 2024
Maryland
1 review
0 helpful votes
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Parts showed up fast
September 17, 2024

My problem is the ignition switch terminals are not clearly marked with no instructions on which is which.

Date of experience: September 7, 2024
Pennsylvania
2 reviews
0 helpful votes
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Easy to order
September 17, 2024

Easy to navigate the website, thankyou. More specs on the product would help.

Date of experience: September 7, 2024
Michigan
1 review
0 helpful votes
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Great
September 17, 2024

Awesome wow wow wow stop emailing me wow thanks for a great product

Date of experience: September 7, 2024
Nebraska
1 review
0 helpful votes
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Second tire purchased from J&P.
September 17, 2024
Updated review

Always an easy transaction with J.P. Order the tire on Sat have it on Wends.

Date of experience: September 7, 2024

Second tire purchased from J&P.
June 18, 2024
Previous review

Order gets shipped quick. Was back up and riding in under 5 days.

Date of experience: June 8, 2024
Vermont
2 reviews
0 helpful votes
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As it Should be
September 17, 2024

I just found out about the extended brake pedal, and you have it! At a reasonable price too.

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Great service!
September 17, 2024

I ordered replacement Shinko R777 white wall tires for my street glide. Shipping info said they'd be delivered in 5-7 day. I received them in 3 days!

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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Be cautious. If it sounds too good to be true. Shipping next day is a waste.

Date of experience: September 7, 2024