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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Always a great experience. Parts are great quality always fit and work perfectly
Ordered a road sofa for my new Harley. Was here within 2 days! Fast easy delivery!
Ordered Thursday night, received parts Saturday morning! Thanks
Found the parts I needed and they were in my hands much sooner than I expected. Great service.
Item was as advertised and arrived a day earlier than expected. I love J&P!
Great products with timely delivery. 10/10! Will definitely be purchasing more items!
Straight forward self-service.
Really? 50 words? It was a VOES? Who has 50 words to say about a VOES?
Easy to navigate to find what I want.
Very satisfied with everything and shipping is quick. I will be shopping here again in the near future for more parts..
I always find what I'm needing and a good price, fast shipping..
Replaced the less than attractive stock license plate holder with something nice. Installed great, (would have appreciated a stock plug instead of having to splice it into existing wire especially under the fender in such a wet spot) looks great but something to keep in mind
Called to make sure I was getting the correct product, they were very helpful.
It came as promised, I just tried it today for the first time, it took some tweaking with the top visor not staying tight and bouncing alot but I took it off and it seemed better.
Ordered a set of Dunlop tires for my 2014 ultra limited and received them i. Just a few days.The tires were not very old inventory like some suppliers tend to have, all i need now is to get them mounted and balanced.Really could not ask for better service than i received.Thanks
Charles
Fast delivery and packaging was great pipes came in perfect condition
Ordered new brake and clutch levers for my bike and they were great quality! The shipping was fast and the items were taken care of during shipping and the way they were packed. Would highly recommend JP cycles anytime you need a part.
Web site is easy to navigate and thy sell good, well known products.
Vance and Hines vo2 has increased the airflow to my bike and I've felt a slight increase in power and throttle response
Mud flap in the rear dresses up the back end. Makes it look old school.
Long time customer, wish you still had a catalog though. Great service! Quick delivery!
Fast and fair, good product. Easy to shop online and that's about it.
Very positive. Nothing more to say at this time. Need a store like this in my area.
Great selection, prices, and fast shipping! As a RPM member there is a great selection of stores!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!