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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Part was shipped in a timely manner and arrived in perfect condition however, it is the wrong part and will not fit on my bike.
Purchased parts from J&P Cycles on Jul 4 2024, had them in stalled on Jul 12 2024, rode the bike for the first time on Aug 7th 2024 and the parts were faulty, contacted J&P Cycles and spoke to an extremely rude person named Dean B that was no help at all. DO NOT BUY FROM THEM AS EXPLAINED BY DEAN THEY ARE JUST A MIDDLE MAN FOR PARTS. Make sure to by pass them and go auto the vendor because they will not help you.
Fast shipping, great price, I called to ask questions and they were very helpful
The delivery experience could have been better. After waiting over a week for the product, I checked FEDEX tracking and it was still setting "Label Created" status. I contacted support and they re-shipped using USPS and the package arrived within the standard delivery window as listed on the website.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Bags fit and function as expected. I maybe should have gone one size larger but they work fine.
Needed a new breather, JP had exactly what I was looking, placed order and it shipped the same day. Received it a couple days later.
Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and provide the correct order number and one of our team can look into your issue.
Great experience!,,,,!,,'',,,,,,,,,,,,,,,,,………………..
Fast & and great products 🏁 recommend having a small box pop up for like if I'm buying tires maybe say oh maybe need these inner tubes as well hahaha because i definitely forgot to order them too
Great smooth transaction with for an awesome bag that works perfectly
No complaints, very competitive prices, super fast processing times for fast shipping!
I accidentally ordered wrong size tire. Contacted customer service and spoke to Samantha. Even though it was my error, Samantha was understanding, humorous, empathetic and a great person to speak to.
I love getting parts from J&P Cycles. 90 to 95% of the parts I put on my bike came from J&P Cycles on my 04 Road King Classic
I love getting parts from J&P Cycles. Probably 95% of my bike came from J&P Cycles from the wheels and tires to my S&S exhaust and my Quadzilla front fairing and handlebars
It works, adjuster isn't the easiest to get to but all in all a ok purchase
Only complaint is I paid the extra $34 for next day delivery and did not receive it but I spoke with a representative and was finally reimbursed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize for your issue. As we have previously explained this is a warranty issue and we have to follow the warranty process set by the company.