website thubmnail of Jollychic

JollychicReviews 1,177

2.4

About the Business

Jollychic.com provides popular garments for both individuals and wholesalers. We offer a whole catalogue of Products including tees, dresses, blouses, coats, sweaters, pants etc. Our Lifeline · We offer quality products; our deliveryis quick and precise; · We optimize your shopping experience; · We offer non-discriminatory prices to everyone, wherever in the world you are; · We provide decent 24/7 customer service; · We maximize your business potentials.


jollychic.com
Founded in 2000
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Jollychic Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor communication, delivery delays, and issues with product quality. Many customers report long wait times for orders, inadequate customer service responses, and difficulties with returns, often leading to frustration and a sense of being ignored. Conversely, a smaller subset of reviews highlights positive experiences, particularly with product quality and timely delivery for certain items. Overall, the feedback indicates a pressing need for the company to improve its customer service protocols and ensure better product consistency to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

returns
229
Poland
1 review
1 helpful vote
Follow Patrycja R.
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My first experience with JollyChic
January 1, 2017

Good quality and good sewing. You can find clothes matching with different body types. I was not sure if size will be real all smaller but I checked all measurements in WOMENS CLOTHES SIZE GUIDE and I bought perfect one. Cotton Blends are really nice.

Date of experience: December 31, 2016
Saudi Arabia
1 review
0 helpful votes
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I loved it
January 1, 2017

As a PIC so nice, beautiful color I took gray color, true size, good quality, I liked it very much thank you

Date of experience: December 30, 2016
Saudi Arabia
1 review
0 helpful votes
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My experience with jollychic
January 1, 2017

From my first order I was so excited until reached the demand, and i pleased to deal with Jollychic, because they always develop their company, and develop the ideas in attracting customers, and I will continue to deal with them, because their service and their prices really wonderful.

Date of experience: December 30, 2016
AE
1 review
0 helpful votes
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Jollychic have products with good quality, great fashion in a very nice value.

Date of experience: December 30, 2016
Bahrain
1 review
0 helpful votes
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Fantastic
December 28, 2016

A good website with cheap prices
I love their bags, I receive 2 orders and the bags are fantastic
I recommend it

Date of experience: December 28, 2016
Kuwait
1 review
1 helpful vote
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I ordered a bunch of items for myself and my daughter to use for Christmas holidays on December 2nd including my daughter's Christmas gift. After over 25 days wait I got one item out of 11 items I ordered in the same transaction! Of course I had to buy a Christmas gift for my daughter and I ended up travelling without the new clothes I bought for the holidays. When I called them 2 weeks after the order the call centre lady said they need 14 working days to deliver. Even after 25 days I still don't have my order and the worst part is that when I called today they told me to call aramex and when I called aramex their phones were down then finally they came to deliver one item out of the 11 and I still can't reach them and jollychic doesn't give a damn! The item I received is a bag and looks like the photo but the plastic protection on the metal part was almost glued and melted and it took hard effort to take it out but can't remove it's trace yet, not to mention that the smell of the leader sucks. So if u deal with these people you should avoid leather stuff especially bags unless you want to annoy everyone around u. Also always count that your order might arrive a month later, so be careful if you got short seasons like where I live because next month I won't be able to use the winter items I bought. Last, my friend showed me how she could track all her order details on the app, we'll I can't see much! It should the first shipment out of China, and nothing else so I'm totally in the dark now not knowing where and how to track my items! First and last time ever with jollychic

Date of experience: December 27, 2016
Saudi Arabia
1 review
0 helpful votes
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I'm sad from JollyChic
December 24, 2016

I have bad experiences my Orders is did not come full and also some of things when I received was broken.

Jollychic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 22, 2016
Saudi Arabia
1 review
0 helpful votes
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I love it a lot you can chose from different style.
The website has a lot of cheap good quality thing
And a lot of good offers too!
I really recommend it

Date of experience: December 20, 2016
Saudi Arabia
1 review
0 helpful votes
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My review of JOLLYCHIC
December 22, 2016

I really like buying from jolly chic because they have everything from clothes to house stuff even makeup brushes and they're sooooo soft and affordable tooo so if you are a person who like to do shopping but still want something affordable but good you definitely need to shop at JOLLYCHIC, and their costumer service is good they answer you immediately, and their mink lashes ommgggggg must have girls affordable but gooooooddddd and I honestly regret not buying more from them!
Thank u soo much JOLLYCHIC! <*******

Date of experience: December 19, 2016
Saudi Arabia
1 review
0 helpful votes
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Jolly chic is very good online shop
December 17, 2016

All items is very good and satisfying. Im glad i found jollychic to order.

Date of experience: December 17, 2016
Saudi Arabia
1 review
0 helpful votes
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Thank you for a beautiful location p Hassan dealings upscale

Date of experience: December 14, 2016
AE
1 review
0 helpful votes
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Nothing But LOVE!
December 13, 2016

I have ordered from JollyChic.com, and I can say i'm 100 percent satisfied! From the item I order to the time I recive my items I get nothing but total support from the customer service! Furthermore the items are extremly high quality from clothes to electorinic (You name it) I have tried them all.

Thank you JollyChic.com for the best service ever

Date of experience: December 13, 2016
GB
1 review
4 helpful votes
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BAD NEWS
December 15, 2016

! They Lost my item. Waiting more the 40 days. Speak with everyone but nobody help me for real. I lost my money my present for Christmas. I m feel very bad because I can't do nothing and I can't trust them anymore. If you know some other company let me know. This is not what a woman needs!

Jollychic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2016
AE
1 review
0 helpful votes
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I had issues with package arriving to me late and also some electronic items send in another package.

But the guys have been very professional in dealing with me to get things sorted. They were available on on instant chat message, whatsapp and emails to make things happen. Was very professional even though I was rude to them.

I think these guys understand the importance of CUSTOMER SERVICE in this modern era.

All the best to jolly chic - Keep going - Make sure you send the package ASAP. Thats all!

Date of experience: December 13, 2016
Saudi Arabia
1 review
0 helpful votes
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I order couple of items all are good quality and nice style. Jollychic communication is very excellent.
Appreciated

Date of experience: December 8, 2016
Saudi Arabia
1 review
4 helpful votes
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Great Buy! But?!
December 9, 2016

Let me start with the good traits of this online store first. I placed my order last November 29,2016 and received my item today, 7 December 2016 which is only 8 days to Riyadh. Out of the 10 items, 2 didn't meet my expectation coz those two items are the highlight of this purchase which made me feel sad coz its a trench coat which i needed for this cold months. :( Moving onto the bad traits, the two items also were sent in wrong size, one is really really huge and totally a different color! Another is one size bigger :( I planned on returning it back but after reading all these reviews, i change my mind coz i don't want to be stressed i will just give them away. I don't think i will order again soon however i still love the other items. If you wanna buy, just beware, coz even how careful you choose your right size, they can still sent you the wrong one.

Date of experience: December 7, 2016
Saudi Arabia
1 review
0 helpful votes
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So far so good
December 7, 2016

.

Date of experience: December 4, 2016
Lebanon
1 review
0 helpful votes
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Fantastic!
December 2, 2016

The quality is great the sizes are accurate and the deliver is very fast. Really jolly chic is one of my favorite online shops :)

Date of experience: December 2, 2016
Lebanon
1 review
0 helpful votes
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Great cutsomer service.
November 30, 2016

Everything in the website is very clear. The quality is good and the shipping is fast. All in all, a very good shopping experience.

Date of experience: November 30, 2016
Saudi Arabia
1 review
0 helpful votes
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Great!
November 30, 2016

It was great! I really loved the service it's easy and quickly. Like it!

Date of experience: November 29, 2016