website thubmnail of Jollychic

JollychicReviews 1,177

2.4

About the Business

Jollychic.com provides popular garments for both individuals and wholesalers. We offer a whole catalogue of Products including tees, dresses, blouses, coats, sweaters, pants etc. Our Lifeline · We offer quality products; our deliveryis quick and precise; · We optimize your shopping experience; · We offer non-discriminatory prices to everyone, wherever in the world you are; · We provide decent 24/7 customer service; · We maximize your business potentials.


jollychic.com
Founded in 2000
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Jollychic Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor communication, delivery delays, and issues with product quality. Many customers report long wait times for orders, inadequate customer service responses, and difficulties with returns, often leading to frustration and a sense of being ignored. Conversely, a smaller subset of reviews highlights positive experiences, particularly with product quality and timely delivery for certain items. Overall, the feedback indicates a pressing need for the company to improve its customer service protocols and ensure better product consistency to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

returns
229
Bahrain
1 review
0 helpful votes
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Recommended
November 27, 2016

I am a shopaholic and Jolllychic.com satisfied my needs. When you send them an email or whatsapp message or in their live chat, they are so responsive.

I do recommended this website.

Date of experience: November 27, 2016
Qatar
1 review
0 helpful votes
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Bad Experience
November 28, 2016

Was my first experience with JOLLY CHICK and received my package after 10 days and half of my requested items were missing and still waiting for them. I had to pay for customs fees first time and sure IF i receive my missing items I have to pay again for customs fees.

Jollychic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 26, 2016
GB
2 reviews
1 helpful vote
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Pretty good
November 26, 2016

I really like this website. Whenever I buy something here, I get discount because I am their old customer. But this discount does not effect the quality of the product.

Date of experience: November 24, 2016
Qatar
1 review
0 helpful votes
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Fast & Good Quality product
November 26, 2016

I received very fast and good quality of the product.
I hope, i will be buy agin more items from you
Thank you

Date of experience: November 23, 2016
Saudi Arabia
1 review
0 helpful votes
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Really happy to dealing again from this website
Very nice price to me

Date of experience: November 21, 2016
Bahrain
1 review
0 helpful votes
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Really l like your services.
November 25, 2016

Since I deal with your site I like the way of showing your product and also your offers and even if I have any question your teem given me fast reply and I like to give you my suggestion regarding the bonus if you can extend the period for a month that customer have enough time.

Date of experience: November 21, 2016
Saudi Arabia
1 review
0 helpful votes
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I like
November 21, 2016

Excellent quality and good price and speed of delivery

Date of experience: November 21, 2016
Kuwait
1 review
0 helpful votes
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Very good - excellent- beautiful
November 18, 2016

Everything is going smoothly and the size very good
And the material beautiful

Date of experience: November 18, 2016
Saudi Arabia
1 review
0 helpful votes
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Magnificent
November 16, 2016

It was great experience in online shopping with jollychic site as lots of variety and creative ideas with good material all of this under professional team who can manage, communicate and leads that bussiness to great future, i will catch that chance to wishing for all the team, world & all for lots of happiness mixing into successful future success soaking into life peace

Date of experience: November 15, 2016
Saudi Arabia
1 review
0 helpful votes
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#jollychic
November 15, 2016

Date of experience: November 13, 2016
AE
1 review
0 helpful votes
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Fashionable
November 14, 2016

I found your products fashionable i like how you choose the trend items thats why i choose your products to sell to my customers as well. I hope you will continue to give a good service and good quality for all your products. Thank you

Date of experience: November 12, 2016
Saudi Arabia
1 review
2 helpful votes
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I did not find a reward- bonus
October 11, 2016

Entered into my account I did not find a reward-
Bonus

Date of experience: October 11, 2016
AE
1 review
0 helpful votes
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Super amazing
October 5, 2016

I not only like the products but l do love them. Thank you jolly chic for your nice service

Jollychic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2016
Saudi Arabia
1 review
0 helpful votes
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Greatest
January 18, 2021

Your response is extremely helpful and wonderful
Thanks a lot

Date of experience: September 23, 2016
AE
1 review
5 helpful votes
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2 moths no refund
September 17, 2016

I am really disappointed that despite paying to ship the ill fitted bad quality clothes I recived through jollychic I have not yet received a refund of the 250 dollars worth I spent.

Date of experience: September 17, 2016
Saudi Arabia
1 review
0 helpful votes
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I like it and i really recommend it for my family and friends.

Date of experience: September 15, 2016
Bahrain
1 review
0 helpful votes
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Shoes order (4pcs)
October 8, 2016

The email service is great but from quality of shoes I expected more

Date of experience: September 6, 2016
Kuwait
1 review
0 helpful votes
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It's okay!
January 18, 2021

I get ur e-mail about my complaint and it good to give me apologize, I accepted it and thanks!

Date of experience: September 3, 2016
Saudi Arabia
1 review
5 helpful votes
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Horrible horrible worst experience
September 1, 2016

I bought a handbag that looks very beautiful in photos but when I received, it was verrrrry bad with poor quality and different color.
When I contact them, they asked me to pay for return and the prices of each item is lower than its original price coz the discount they gave me when I paid!
They didn't tell me about this before but
The agent May helps me so much to understand your policy clearly!
She did a great job to answer all my questions.
She was helpful and cooperative. Unfortunately, there is no honesty and transparency in your business at all. U motivated people to rate u positively by telling them that they will get $20 discount for new order if they gave you 5 star review!
Although $20 bounus is good, unfortunately I am disappointed with your products so I will never use it for new order!

Date of experience: August 29, 2016
Saudi Arabia
1 review
0 helpful votes
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WOW!
September 21, 2016

They answer my Q quckly and with soo nice and cute way T^T and I got sooooo much amazing time shopping there it's just like going to my fav mall and they got discount

Date of experience: August 20, 2016