Jollychic.com provides popular garments for both individuals and wholesalers. We offer a whole catalogue of Products including tees, dresses, blouses, coats, sweaters, pants etc. Our Lifeline · We offer quality products; our deliveryis quick and precise; · We optimize your shopping experience; · We offer non-discriminatory prices to everyone, wherever in the world you are; · We provide decent 24/7 customer service; · We maximize your business potentials.
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor communication, delivery delays, and issues with product quality. Many customers report long wait times for orders, inadequate customer service responses, and difficulties with returns, often leading to frustration and a sense of being ignored. Conversely, a smaller subset of reviews highlights positive experiences, particularly with product quality and timely delivery for certain items. Overall, the feedback indicates a pressing need for the company to improve its customer service protocols and ensure better product consistency to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I am a shopaholic and Jolllychic.com satisfied my needs. When you send them an email or whatsapp message or in their live chat, they are so responsive.
I do recommended this website.
Was my first experience with JOLLY CHICK and received my package after 10 days and half of my requested items were missing and still waiting for them. I had to pay for customs fees first time and sure IF i receive my missing items I have to pay again for customs fees.
I really like this website. Whenever I buy something here, I get discount because I am their old customer. But this discount does not effect the quality of the product.
I received very fast and good quality of the product.
I hope, i will be buy agin more items from you
Thank you
Really happy to dealing again from this website
Very nice price to me
Since I deal with your site I like the way of showing your product and also your offers and even if I have any question your teem given me fast reply and I like to give you my suggestion regarding the bonus if you can extend the period for a month that customer have enough time.
Excellent quality and good price and speed of delivery
Everything is going smoothly and the size very good
And the material beautiful
It was great experience in online shopping with jollychic site as lots of variety and creative ideas with good material all of this under professional team who can manage, communicate and leads that bussiness to great future, i will catch that chance to wishing for all the team, world & all for lots of happiness mixing into successful future success soaking into life peace
I found your products fashionable i like how you choose the trend items thats why i choose your products to sell to my customers as well. I hope you will continue to give a good service and good quality for all your products. Thank you
Entered into my account I did not find a reward-
Bonus
I not only like the products but l do love them. Thank you jolly chic for your nice service
I am really disappointed that despite paying to ship the ill fitted bad quality clothes I recived through jollychic I have not yet received a refund of the 250 dollars worth I spent.
The email service is great but from quality of shoes I expected more
I get ur e-mail about my complaint and it good to give me apologize, I accepted it and thanks!
I bought a handbag that looks very beautiful in photos but when I received, it was verrrrry bad with poor quality and different color.
When I contact them, they asked me to pay for return and the prices of each item is lower than its original price coz the discount they gave me when I paid!
They didn't tell me about this before but
The agent May helps me so much to understand your policy clearly!
She did a great job to answer all my questions.
She was helpful and cooperative. Unfortunately, there is no honesty and transparency in your business at all. U motivated people to rate u positively by telling them that they will get $20 discount for new order if they gave you 5 star review!
Although $20 bounus is good, unfortunately I am disappointed with your products so I will never use it for new order!
They answer my Q quckly and with soo nice and cute way T^T and I got sooooo much amazing time shopping there it's just like going to my fav mall and they got discount
Answer: Their size "large" would fit an American Girl doll. I cannot even imagine what a size "small" would be like.
Answer: Most likely the company write their own review. I just wanted other people know about the worst experience I had with them
Answer: This is where they rip you off, you have to send to China and it costs sometimes upward to 100.00 or more. Stay away from this company. We were ripped off big time.
Answer: Dear Customer, Greetings! So sorry for the trouble. May I have your order number or your email address in our website?
Answer: Don't order anything: incorrect sizing, poor quality, and no paperwork for returns
Answer: Don't buy from this company.
Answer: Good luck. Better with keeping it, and learning the hard lesson. This company is terrible in every imaginable way. They sell junk, have horrible customer service, and basically need to be shut down due to the vast number of people they have screwed.
Answer: Cancel your order! Save your money! Avoid the hassles and disappointment that the rest of us have shared. Their product is junk, incorrectly sized and no customer service or adequate return policy.
Answer: Probably small. Their sizing is extremely off. I strongly strongly suggest not ordering from this website. It's been such a hassle for me I ended up calling my credit card company and reporting them.
Answer: If you do not like the material or size since it is coming from China if you return it you pay postage which would cost over $100.00. Do not order from this company trust me I did and regret it