Jollychic.com provides popular garments for both individuals and wholesalers. We offer a whole catalogue of Products including tees, dresses, blouses, coats, sweaters, pants etc. Our Lifeline · We offer quality products; our deliveryis quick and precise; · We optimize your shopping experience; · We offer non-discriminatory prices to everyone, wherever in the world you are; · We provide decent 24/7 customer service; · We maximize your business potentials.
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor communication, delivery delays, and issues with product quality. Many customers report long wait times for orders, inadequate customer service responses, and difficulties with returns, often leading to frustration and a sense of being ignored. Conversely, a smaller subset of reviews highlights positive experiences, particularly with product quality and timely delivery for certain items. Overall, the feedback indicates a pressing need for the company to improve its customer service protocols and ensure better product consistency to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I tried them twice first time was in dresses and came with a very poor quality and problems in sizes. I said lets give them a second chance and try them in something different like baby and kids items
Choes came out of size with huge difference, baby items and choes very low and poor qyality and also there was a missing item
Can u believe it, missing item all that horrible problems
For me i will go to department of economy in uae and make a complain to block them from uae market
I love the site of jollychic, but I wish to avoid some of errors, first mistake; when I bought some clothes do not I receive all. The second mistake; demand the goods on time. Finally; I wish you good luck
Not that quality expected, and they have to put the real measurments for the clothes.
They attached a gift with the order, there prices are affordable, but comparing with other websites it's a little expensive.
The delivery only two weeks, perfect.
Even so they have nice clothing styles, but I don't think I would order again.
Jolly chic had offered me a 10.00 USD bonus due to a previous "Not as described item" transaction.To cut the long story short, I have placed an order of £33.00 pounds as what was agreed between me and tJolly chic but when I was about to claim the bonus $10.00 reduction, Jolly chic says I cannot claim it as they need a code. I have asked them I wasn't given a code and asked her If she could sort it out she kept on side tracking my questions and gave me all stupid answers which wasn't related how to solve my problem. I am very appalled about the service. And seems she couldn't be bothered at all.
A message of thanks and appreciation I want to thank all the staff and employees in jollychic order to good cooperation and response to all inquiries, and also on demand service, where up to us the same specifications that have been requested from the site
I had a question about the delivery and shipment method. I chatted with one of the employers and had quick and excellent answers that helped me. Was very pleased.
It's so good but live chat they only speak English and jollychic have costumers over the world. Like I'm not good at English but I know arabic & turkish and they don't speak it. I want to work at jollychic how?
I love the side it is very nice and this my sacund order I hope I will be big castemer and l would like to thank all of the teams special castemer service
I love the application all items more than nice, good quality and nice staff and very helpfull in chat or by sending emails for them
Thank you for being so approachable. And thank you for always answering all the query i need. Please keep up the good work!
I like the items which I ordered because they were in fair price and good quality. Also jolly chick has all what we need from bags, accessories, home appliances, clothes and more all what I need and I can't get anywhere, you will find it in jollychich. Thanks to you
Thank you Shereen and the Jolly Chic Team!
My experiences thus far with Jolly Chic have all been positive... response to enquiries have all been prompt and informative and service has been courteous and professional.
Jollychic site of the best sites fast service and delivery of early and not this shopping through it became important to thank your for us for us
I've tried this Jolly Chic last May to order some clothes for myself and a piece for my friend. And the quality was good and the delivery was fast. It came before 2 weeks from China to Dxb! They have Great discount scheme that will surely attract online buyers like me. No wonder I am hooked by Jolly chic!
Sizes were wrong and when contacted them they tried to give me coupons but never accepted to take the responsibility and didn't accept to return the wrong items. Never buy from them.
I ordered handbag at lowest price & the color & quality just amazing!
All what i can say about Jollychic.com is "it's the best account ever ".
Good quality and GooOd services specially after sale.
Thanks for Jollychic team
Answer: Their size "large" would fit an American Girl doll. I cannot even imagine what a size "small" would be like.
Answer: Most likely the company write their own review. I just wanted other people know about the worst experience I had with them
Answer: This is where they rip you off, you have to send to China and it costs sometimes upward to 100.00 or more. Stay away from this company. We were ripped off big time.
Answer: Dear Customer, Greetings! So sorry for the trouble. May I have your order number or your email address in our website?
Answer: Don't order anything: incorrect sizing, poor quality, and no paperwork for returns
Answer: Don't buy from this company.
Answer: Good luck. Better with keeping it, and learning the hard lesson. This company is terrible in every imaginable way. They sell junk, have horrible customer service, and basically need to be shut down due to the vast number of people they have screwed.
Answer: Cancel your order! Save your money! Avoid the hassles and disappointment that the rest of us have shared. Their product is junk, incorrectly sized and no customer service or adequate return policy.
Answer: Probably small. Their sizing is extremely off. I strongly strongly suggest not ordering from this website. It's been such a hassle for me I ended up calling my credit card company and reporting them.
Answer: If you do not like the material or size since it is coming from China if you return it you pay postage which would cost over $100.00. Do not order from this company trust me I did and regret it