website thubmnail of Jollychic

JollychicReviews 1,177

2.4

About the Business

Jollychic.com provides popular garments for both individuals and wholesalers. We offer a whole catalogue of Products including tees, dresses, blouses, coats, sweaters, pants etc. Our Lifeline · We offer quality products; our deliveryis quick and precise; · We optimize your shopping experience; · We offer non-discriminatory prices to everyone, wherever in the world you are; · We provide decent 24/7 customer service; · We maximize your business potentials.


jollychic.com
Founded in 2000
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Jollychic Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily stemming from poor communication, delivery delays, and issues with product quality. Many customers report long wait times for orders, inadequate customer service responses, and difficulties with returns, often leading to frustration and a sense of being ignored. Conversely, a smaller subset of reviews highlights positive experiences, particularly with product quality and timely delivery for certain items. Overall, the feedback indicates a pressing need for the company to improve its customer service protocols and ensure better product consistency to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

returns
229
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1 review
0 helpful votes
Follow Maryam A.
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So good
January 18, 2021

I see that they respect their customers too much and try to help them as much as possible and this is only in successful companies.

Date of experience: August 19, 2016
AE
5 reviews
13 helpful votes
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I tried them twice first time was in dresses and came with a very poor quality and problems in sizes. I said lets give them a second chance and try them in something different like baby and kids items
Choes came out of size with huge difference, baby items and choes very low and poor qyality and also there was a missing item
Can u believe it, missing item all that horrible problems
For me i will go to department of economy in uae and make a complain to block them from uae market

Date of experience: August 18, 2016
Kuwait
1 review
1 helpful vote
Follow Zainab K.
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Jollychic is the best
August 18, 2016

I love the site of jollychic, but I wish to avoid some of errors, first mistake; when I bought some clothes do not I receive all. The second mistake; demand the goods on time. Finally; I wish you good luck

Date of experience: August 18, 2016
AE
7 reviews
23 helpful votes
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Well...
August 18, 2016

Not that quality expected, and they have to put the real measurments for the clothes.
They attached a gift with the order, there prices are affordable, but comparing with other websites it's a little expensive.
The delivery only two weeks, perfect.
Even so they have nice clothing styles, but I don't think I would order again.

Date of experience: August 18, 2016
GB
1 review
2 helpful votes
Follow J R.
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Jolly chic had offered me a 10.00 USD bonus due to a previous "Not as described item" transaction.To cut the long story short, I have placed an order of £33.00 pounds as what was agreed between me and tJolly chic but when I was about to claim the bonus $10.00 reduction, Jolly chic says I cannot claim it as they need a code. I have asked them I wasn't given a code and asked her If she could sort it out she kept on side tracking my questions and gave me all stupid answers which wasn't related how to solve my problem. I am very appalled about the service. And seems she couldn't be bothered at all.

Date of experience: August 17, 2016
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1 review
0 helpful votes
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Thanks Message
January 18, 2021

A message of thanks and appreciation I want to thank all the staff and employees in jollychic order to good cooperation and response to all inquiries, and also on demand service, where up to us the same specifications that have been requested from the site

Date of experience: August 15, 2016
Saudi Arabia
1 review
0 helpful votes
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Thanks
September 16, 2016

Thanks jollychic, In my opinion you're the first and the best shop.

Date of experience: August 15, 2016
Bahrain
1 review
0 helpful votes
Follow Zahra b.
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I had a question about the delivery and shipment method. I chatted with one of the employers and had quick and excellent answers that helped me. Was very pleased.

Date of experience: August 15, 2016
Kuwait
1 review
2 helpful votes
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Good
August 14, 2016

It's so good but live chat they only speak English and jollychic have costumers over the world. Like I'm not good at English but I know arabic & turkish and they don't speak it. I want to work at jollychic how?

Date of experience: August 14, 2016
Saudi Arabia
1 review
0 helpful votes
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I love the side it is very nice and this my sacund order I hope I will be big castemer and l would like to thank all of the teams special castemer service

Date of experience: August 11, 2016
Bahrain
1 review
0 helpful votes
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Amazing application
September 11, 2016

I love the application all items more than nice, good quality and nice staff and very helpfull in chat or by sending emails for them

Date of experience: August 10, 2016
Saudi Arabia
3 reviews
2 helpful votes
Follow PRINCESS D.
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Good job!
August 6, 2016

Thank you for being so approachable. And thank you for always answering all the query i need. Please keep up the good work!

Date of experience: August 6, 2016
AE
1 review
0 helpful votes
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Great service
January 18, 2021

I like the items which I ordered because they were in fair price and good quality. Also jolly chick has all what we need from bags, accessories, home appliances, clothes and more all what I need and I can't get anywhere, you will find it in jollychich. Thanks to you

Date of experience: August 5, 2016
Australia
1 review
1 helpful vote
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Service Feedback
August 5, 2016

Thank you Shereen and the Jolly Chic Team!

My experiences thus far with Jolly Chic have all been positive... response to enquiries have all been prompt and informative and service has been courteous and professional.

Date of experience: August 4, 2016
Saudi Arabia
1 review
0 helpful votes
Follow Hamed A.
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Great
January 18, 2021

jollychic.com is one of the best l have deal with,.
Great Quality & perfect price
Highly recommended A+++++

Date of experience: August 4, 2016
Saudi Arabia
1 review
0 helpful votes
Follow Nojoodaboud A.
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Jollychic
August 2, 2016

Jollychic site of the best sites fast service and delivery of early and not this shopping through it became important to thank your for us for us

Date of experience: August 2, 2016
AE
1 review
1 helpful vote
Follow Myra T.
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Great stuff great shop
August 2, 2016

I've tried this Jolly Chic last May to order some clothes for myself and a piece for my friend. And the quality was good and the delivery was fast. It came before 2 weeks from China to Dxb! They have Great discount scheme that will surely attract online buyers like me. No wonder I am hooked by Jolly chic!

Date of experience: August 2, 2016
Saudi Arabia
1 review
1 helpful vote
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Sizes were wrong and when contacted them they tried to give me coupons but never accepted to take the responsibility and didn't accept to return the wrong items. Never buy from them.

Date of experience: July 31, 2016
Saudi Arabia
3 reviews
3 helpful votes
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I ordered handbag at lowest price & the color & quality just amazing!

Date of experience: July 31, 2016
Saudi Arabia
1 review
0 helpful votes
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WooooOw
September 1, 2016

All what i can say about Jollychic.com is "it's the best account ever ".
Good quality and GooOd services specially after sale.

Thanks for Jollychic team

Date of experience: July 31, 2016