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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Jeulia Jewelry products are the absolute best! Their custom service is No. 1! Couldn't ask for anything better! I'm very pleased with everything that I have purchased from Jeulia, and haven't had to return anything that I have ever purchased. All i can say is - "Thank you so very much"!
This ring was bought for me for our engagement. It is stunning in person and I love it! Already receiving complements!
I recently got married and my husband chose my ring from Jeulia, he couldn't have made a better choice! I love my ring so much and get so many compliments on it
I ordered rings for me and my husband. I love my ring, going to order the enhancer to complete it! Rings got here in 5 days!
Second time to order and I highly recommend! Fast delivery and really good product. I have two items from here, i love both.
I was very happy with the quality and how quick I received my order. I ordered Thursday morning and it was delivered after three days! 5 stars!
The gift arrived on time, was packaged nicely and is exactly as seen on the website, very happy with it.
Excellent product. I love this ring so much. Speedy delivery. Delighted with this service. Would highly recommend it!
Great goods, fast delivery, excellent service and great quality gifts! I would recommend this shop. Many thanks Jeulia!
I originally ordered a ring that was too small. They offered me the ability to return at my cost, credit equal to my purchase price and quick turnaround on my replacement! I even had additional credit because it was my birthday month!
I am very pleased with the ring I ordered. The size I ordered was an 8 and it fits like all my 8 rings. I have no complaints. I will be wearing the ring a lot and I feel sure I will be getting all kinds of comments and oooooh's and aaaaaah's when they see it.
I purchased a ring for my girlfriend here. They shipped the wrong size and then refused to exchange it when they erroneously stated it was beyond the exchange date.
I purchased a new ring, but after several attempts to get it resized, they lost the ring.
Customer service only responds once a day in broken english. They continue to make excuses and refuse to make the situation right.
In the end - 2 rings purchased, $240 spent, slow shipping and no ring for my girlfriend.
I would recommend washing your eyes out with bleach before i referred anyone to jeulia.com. If you can take that pain, you just may be able to deal with the poor service, the incorrect sizing and the deplorable ability to connect with a customer and address their needs.
Very nice ring and the setting is lovely, i will definately be ordering from you again! Thank you! :)
I just love the ring its so beautiful and delicate. I didn't know if I was going to like it because you buy from other sites and when you get it it's not what you expected but this ring here is beautiful. My husband can; t stop talking about that ring he bought me. So if he loves it then I know its beautiful he got me the Double Halo Pear Cut Sterling Silver 3PC Ring Set.
It's a bad service. My order took so long and inconsiderate. The product I ordered was not the same as I expected. I'm not satisfied at all.
Hi Merry R-I am saddened you are unhappy with our service and product. The delivery time=processing time+shipping time, we have indicated this information in the confirmation email. Besides, we offer to refund if unsatisfied for any reason. So if you are ever unhappy with anything, please contact our Customer Satisfaction Team, and we will work to resolve this issue until you're completely satisfied.
Wow! Seriously I am so impressed with this jewelry brand, the quality of the jewelry was extremely high. I was recommended Jeulia by a friend and I'm glad she did so. I don't often have a need to buy jewelry, but now I found this company I know where to go in future.
It was easy & simple to order on their website. I enjoy the shopping time. I got my ring from here. I love it and I sent picture to Jeulia and also shared on their Facebook, I love it and can't take it off my hand, thank you ;))
Thank you so much for your help and for the quick response. I am very satisfied with the service! I will be back
Thank you been married 3 yrs together first wedding rings. We're excited. It was wonderful overall and I love my rings.
Stunning ring, fits me well. Delivered early. Couldn't be happier & will be ordering another ASAP for younger son!
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Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi paul- So sorry to hear that you had a bad experience with our customer service. Please know that we shipped this ring with the size you ordered. Besides, we do offer free resizing, we agree with exchange another size. It is not us who lost the ring, it is you that did not tell us the tracking number, we need to know the tracking number to follow and check your parcel. We know we need to do better, could you please be honest? We want nothing more than to help you resolve this issue, please try to find the tracking number, then we will take care of the rest. Again, we apologize for your bad experience.