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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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I could not be more pleased. The service is impeccable and the quality of the product shines! I will definitely be a returning customer.
Bought a ring from Jeulia two years ago and was delighted with the service, quality and delivery. Sadly lost it recently. I reordered a same one ring, even batter than the last one. I'm absolutely delighted.
Jeulia helped my wife and me design a custom signet ring for her. The finished ring is beautiful, and looks even better than we had imagined when designing it.
Excellent service, design and workmanship. Helpful and easy process. Ring was good quality and exactly what I asked for.
I absolutely love my ring! You all have amazing jewelry! The shipping is fast and it's easy to order.
I absolutely loved this ring.
The detail of both rings are amazing.
I love how beautiful it is.
It fits perfect.
The shine is impeccable.
I recommend for anyone not looking for anything small or Gotti.
It is the perfect medium.
Opened the box and was pleasantly surprised with this stunning gorgeous necklace. Can't wait to wear it on my cruise. Saving it for Easter Sunday.
I have several pieces of Jeulia jewelry and love them! I never take off my thumb ring and it is still untarnished and sparkly... so beautiful! I love bling and Jeulia makes it affordable! I just recieved 2 more pieces and ordered 5 more. LOVE, LOVE, LOVE, their jewelry. Great price for the quality you get... really GREAT quality.
This ring is classy, well made, super detailed and just beautiful. Considering it is silver and the diamond isn't real this is just as pretty as my expensive jewelry. Great price and great deal. I am glad I bought this and will be purchasing more rings from Jeulia.
My Bf ordered me a ring and gave it to me for Christmas and it was the wrong size and too small to rezize. They refused to to take it back or exchange it. He orders another one and I need it sized just a half up due to the setting maybe. He ships it back and they confirm they have it over the phone. We wait and nothing. He calls again and they say it hasn't been done yet but they have it. Two months later I follow up and they say they never received it and kind find it but I get an email in broken English that says they are sure the post office can find it for me. Wtf?! They have not offered anything to correct the situation at all.
Jeulia has the greatest variety in custom made items and its easy to shop and add to cart as well as pay for what you order. I would recommend this company to my friends because the jewelry I received is so unique and cool!
Everything is awesome... the jewelry is extremely stunning. Very good experience ordering online. Telling everyone I know to order here. Prices were great!
I have had mine for quite a while now and it is still as stunning and eye grabbing as the day I got it! I'm in love with the quality of their products. It's easy to order and the shipping is fast. Definitely will order again.
I received the ring, it was less quality than I thought and the wrong size I asked for a 8 and it was more of a seven I returned it the same day that I received it requested a refund the same day that I received it. Was sent several emails stating it has been received and what I accept a store credit I have said no to the store credit and ask for a refund 6 times now I kid you not. Every response is a polite would you accept a Credit in the amount of XXX each time they add a dollar or two on. Each time I say no I want a refund they reply with will you please confirm that you want a credit in the amount of... I'm getting a total run around I ordered another ring from them previously which I liked. I'm not interested in a credit I want a refund. In the event you will need to turn your ring back don't expect a refund!
Hi Pam. We feel awful upon hearing this. Please accept our sincerest apologies for the inconvenience caused to you. We have investigated this issue and the representative who dealt with you has issued the refund to your original account instead of store credit. I believe that the issue has been resolved but sorry that it took so much time and effort. Thank you so much for your feedback. This is valuable so that we can see very important improvements in our services. We hope you will give us a chance to serve you better in the future.
The experience with jeulia was very good. I have my ring and after a year it's still looks amazing! It not only looks amazing but is worth the money as well. You won't find a deal like this anywhere.
Have this ring and I can tell you that the pictures do not do it justice! The stones sparkle and dance in the light and it is gorgeous! The company is great to deal with and I would recommend them to anyone!
This is my 1st time ordering. I like the prices. And im glad with the 20% discount it covered some of the expense of the second item, and it was free shipping. It took about 2 weeks to get my rings, the quality of the products is good.
Got mine today! And it's absolutely stunning! Way better than what it looks like in the pictures on the website!
I bought my ring with an amethyst center stone & aquamarine side stones. It's really beautiful! Purple & blue together are my favorite colors. All the rings I've bought from Jeulia are gorgeous... I must have bought 6-7 rings by now. There are many more that I'd love to have! Excellent quality & sparkle!
Wonderful website. I found the exact wedding ring I was looking for. Love mine so much, I would order again. Took about a week.its so pretty many compliments
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Erin M, we apologize for the poor experience you've had with us. I want to point out that we offer free resizing, you can click here: https://www.jeulia.com/free-resizing.html to learn more about our resizing policy. We sent you our warehouse address for exchange. And we need the tracking number to follow your parcel. Because, we cannot track returns without a tracking number due to the large number of packages processed in our warehouse. If you sent it back, please tell us the tracking number, we will take care of the rest.