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Jeulia has a rating of 3 stars from 6,629 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
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These were a perfect Mother's Day gift from my daughter. I love them and wear them all the time - they complement my wedding rings perfectly.
So so so happy with my new set of rings. The quality is great... perfect size. I have spread the word about these amazing beauties!
I am so so so happy with my purchase! I will be buying from you again very very soon thank you so much
This item turned out fantastic and husband loves it! Wonderful customer service and very prompt! Will be buying again.
I love the ring I ordered! It's just what I wanted and looks so nice! Thank you :)
I got this beautiful ring to propose to my girlfriend and she absolutely loves it!
I absolutely love my ring! It looks gorgeous! It was definitely worth the purchase and I would recommend it to anyone!
Omg I'm so in love! Thank you Jeulia once again for this amazing piece! I love how you helped me decide! Communication from you is great! Thank you again
Prettiest ring! It looks better than my real diamond and was so much less expensive! I absolutely LOVE this ring!
So pretty! The sellers are also the nicest people. They happily let me exchange for a smaller size! I will for sure be buying the company's jewelry again!
It looks amazing! Matches my engagement ring perfectly but makes me realize how badly it needs cleaned! I can't wait to wear it!
So i just got a message from jeulias service dept. Telling me that they are sorry for messing up the engraving on my wifes rong and if i can ship ot back amd REPAY the engraving fees... Spending more on shipping and having to pay another engraving fee... Wow this dept borderlines on the stupid. Why would i pay again for something they couldnt get right the first time not to mention a previous order where i had specifically ordered certain colored stones and they messed up only to try and convince me to keep the ring... never EVER shopping here again and i pray you stay away from this online store. SHOPPERS BEWARE!
I am very satisfied with my purchase experience. Everything went according to plans. Thank you
The rings are really pretty and my fiancée absolutely loves them. I was nervous prior to making the purchase online because my fiancée is very sensitive, but she has not had any issues wearing them at all. I highly recommend buying these rings! Thank you Jeulia jewelry for your excellent service and high quality item!
I purchased several rings from Jeulina and every one of them are exquisite. The customer service is awesome. I had a ring that I lost the stone and they let me exchange it for a different one. I have seen some negative comments but if you communicate with them they will help you thru the process. I love this company
I love my new ring! It is absolutely beautiful! I hope it stays this beautiful, don't want it to lose its shine.
I just got mine in mail today... absolutely gorgeous
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hello, we are really so sorry for any inconvenience. I tried to find your order to assist you better, but the order number you gave is incorrect. May I have the order number or the name on the shipping address please? So I can find your order and assist you better. Any questions please call, email, have live chat or message on our facebook to contact us, we will tried our best to help you solve any problems. 1-800-315-2361
Or Email us@ service@jeulia.com