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Jeulia has a rating of 3 stars from 6,629 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
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I bought a ring from jeulia, when I receive it, it give me a big surprise, that is more beautiful than it looks on line. Thank you.
So happy with this ring. Beautiful engraving on the inside and arrived just as advertised. Great customer service!
Love this ring! It came exactly as I expected. Diamonds are tight and the polish is nice and clean. Thank you!
"We just get our rings, we love it! Great quality, fast shipping. They were so easy to work with. We kinda guessed on what size to get so she was so easy with exchanging! Really great shop, would definitely recommend!"
When my GF gets the ring, she is so excited, I did not really this ring means so much to her, thx jsulia. Love stretches as far as she got the gift.
My fiance, now wife was extremely happy with her ring. Its different and unique and she has recieved many compliments! Also the customer service, when I don't know how to decide my ring size, they help me a lot, thank you.
The quality of the stone, the design and the craftsmanship have exceeded my expectation. The ring very beautiful. Love it! Thank you for addressing all my concerns and questions and giving me brilliant ideas on the ring. Thank you, Jasmine.
Firstly, I forgot to apply for cut 50. I thought I loose the $50, but the operator contacted me in time and tell me I can get cut 50. I was really moved by her behavior. Finally they refund me $50. It's very kind. The most important is the ring, when I got the ring, the style is so fashion, and I love it so much. I can do more business with this company. Because the service from this company shows that I can trust them.
When I see it on the facebook, the ring from Jeulia attracted my eyes. So I contacted the Customer Service. The operator was so patient and good service. I greatly appreciate that guy who call Luke. When I receive the ring, it's beyond my expectation, it's really beautiful. So nice.
It's a pretty ring and arrived as quickly as possible (international post). Very happy.
This is the first time I ordered from Jeulia, so shinning and beautiful ring, I love it so much and I will surely shop next time, Thank you Jeulia.
I live in Canada, my ring took exactly 2 weeks to get here. I love it! It's exactly like the picture and has a nice weight to it! I had to call customer service to change my shipping address and they were very helpful. Their Facebook page is very quick to reply to comments and help too. I would definitely order from Jeulia again!
Stunning in person! Beautifully made. I am a satisfied customer who will be making another purchase! Thank you!
Item has finally shipped 5/22. Ordered on 5/11
I ordered my ring 9 days ago and just keep getting told by customer service the ring will ship in 2 days. Well its been 9 days where is my ring. Not very happy with customer service at this point. All we wanted was the ring but keep getting a run around from customer service
The angel necklace I ordered was just as pictured and described. It arrived promptly and was in a very cute little gift box. This will make a nice, inexpensive gift for my daughter.
I have always enjoyed the products I have purchased from Jeulia and have always been very happy with the prices and various choices. But the product sometimes arrive late and can take a long time to be delivered. However, it worth the wait.
Ring is beautiful, well made, and unique. Diamonds and emerald sparkle nicely and subtly in light. Not too flashy and not bulky, but pretty and classy. Perfect. Thank you. Shipping, once made, was also quick and professional.
This is a beautifully designed cross! It's just as pictured online. No surprises! I wear it daily and am enjoying it very much! I will certainly buy from Jeulia again.
Jeulia is great! I ordered 1 ring and 1 necklaces, when I opened my shipment it only had 1 ring in it. I find them on facebook and the responder was great. She confirmed something and apologized and said it would be re-shipped. I got it very fast. I will definitely order from them again. Their products ( I loved the necklace and so did the birthday girl) and service is great! Thanks so much!
The necklace was as pictured in the advertisementso lovely, very suitable for my little daughter. Looking forward to giving it as a gift.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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Hi lori, may I know your order number or name on the shipping address please?. So I can find your order and track it for you. Any questions please contact us again. We are so sorry to give you inconvenience.