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Jeulia has a rating of 3 stars from 6,629 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
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I love this ring--I haven't taken it off since it arrived in the mail! The design is so unique and it is extremely well made. Thank you so much, Jeulia!
Evelyn was amazing to work with. Her sincerity, attention to detail, and artisan work was just what we need at the time. My husband and I love his ring.
This band goes beautifully with my engagement ring!
I ordered a black diamond engagement ring in December, it didn't fit, so I returned it. Didn't have a correct return address, so the ring came back. I e-mailed Jeulia for an address again, and got one from Jeulia's customer service department. Returned the ring, but never saw a refund. I tried to email them at least 2 more times and no response. Five months later and I'm still out $96. I had to file a dispute with my credit card company, since I did not obtain a refund. Stay away from this company at all costs! P.s., I bought another ring as a replacement and it fit much better, but after a month or so, the little diamonds on the outside fell off! It still looks alright since the main black diamond is still intact, but I'm VERY DISAPPOINTED with this company! I guess if the ring fits your finger, they're a grat company, but when you have a size problem/return, they are the ABSOLUTE WORST..
The bridal set i bought it's so lovely, i will order a different color tomorrow,. And a good service! Thank you!
This is a lovely ring and the pictures do not do it justice. Communication with Jeulia customer service was easy and frequent. The ring arrived weeks before the noted time. I would highly recommend Jeulia for your special ring purchase.
Oh my goodness - this ring is stunning! I can't wait to wear it. I had this custom made and Jeulia could not have been more helpful! Fast delivery too. Would highly recommend!
Totally love my ring! Great piece of art for my collection!
So pleased that I am able to purchase such beautiful rings/stones in my size. Once again, I ordered more rings from Jeulia for stacking up these dazzling stones!
Exactly as I imagined! She quickly added smaller size after my inquiry and fast work and shipping. Appreciate very much!
Perfect, unique & the best engagement ring for my love. Emma was great to work with, very helpful and always responded with such a quick answer! Thank you for everything.
The quality of the jewelry I purchased from Jeulia was even better than expected, and delivery prompt. I am very satisfied with all aspects of the transaction.
My daughter loves this ring and was so pleased when it came earlier then expected. Thank you so much!
I ordered for my daughter, she loves them! Thanks Jeulia.
Quality of the ring is great, and it is very shine.
Shipper immediately, perfect size, and my husband loves it! Such a great steal for the price!
"Great piece, even better than the image, my wife really loves it. My thanks to Jeulia who couldn't have been more helpful. I was able to monitor the progress of my order through email and delivery was as smooth as could be expected. No hesitation in recommending Jeulia for quality, choice and superb customer service."
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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