Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
After ordering it takes forever to receive the rings. The discount codes don't work. I'm dissatisfied with the entire process and would never recommend to anyone
I received my package within 2 days of ordering the ring, the package was very nice, but the ring is awesome! I love it so much
Excellent customer service, no delays with shipping, I received my ring in a timely manner and it was exactly what I ordered. Love it too!
Just not what i was i looking for. Just not enough sparkle for me and it looked cheap when i received it.
Hi, Heather. Thank you for your review. You could take your ring to a local jewelry store to polish it. If you have any problems, please feel free to contact us via Live Chat or call us at 1-888-219-8158.
Had a jewel come out of my wedding set they replaced both within a few days. Responded on Facebook, very great company
The ring is awesome! I wasn't expecting this type of quality for the price. I am still shocked at the quality compared to the price. Hopefully it will not loose it's luster as time goes by
This piece is absolutely beautiful and stunning. The piece is heavy but not to heavy. The jewles sparkle beautifully. Wearing it makes me feel like a princess.
I paid for 1 to 2 day shipping and got it in 5 days. I was a beautiful gift. Just happy it wasn't for a planned date.
Hi, kelvin. Thank you for your purchase in Jeulia Jewelry. These 5 days include your order's processing time and the shipping time. The shipping time was decided by the shipping company after we sent out your order. We value your feedback and will make improvements to provide customers with faster shipping. Hope you could understand. Thank you.
This ring just shines so beautifully! It is a perfect alternative to a real diamond. I couldn't be more happy with it!
Very easy to order online. The products are high quality and arrive at your door in a couple of days
Fast delivery. Wanted to change the style of the ring but my wife loved it. Very pleased with purchase and will Shop here again.
The engagement set I received from Jeulia is beautiful, the boxing it came in was extremely nice too. I am in love with my ring.
Everything was AMAZING thank you so much an I'll be lookin forward to the next time I'm so in love wit everything y'all have it's so awesome
Really loved my ring and I'm nothing short of over the moon happy! My husband really out did himself this time!
I received my ring it's beautiful. I got a quick delivery service. I am more than pleased with it I would highly recommend it to my friends and family
Just received my ring in the mail! I was a little afraid because I had seen some negative reviews, but I am very happy with my purchase. The ring is beautiful, and looks to be of good quality. We will see how it holds up... but so far, I love it.
The ring is prettier than in the website & It even arrived sooner... I'm soo in love with it... Can't wait for my magical day so I can finally wear it
I ordered an understated ring for my pregnant daughter. It's a simple ring with an alternating sapphire/diamond pattern. I loved it so much when I got it I just couldn't wait until her birthday to give it to her. She's been wearing it ever since. I find these rings to be as beautiful as they do in their picture and will certainly shop again either for myself for for someone I love!
I received my ring today! It's a replacement for the white gold wedding ring that my husband bought before we discovered that I'm allergic to the metal. I'm completely impressed with the craftsmanship and sturdiness of this ring. Honestly, I was on the fence about ordering but now that it's on my finger, I'm so happy I did. It's stunning. I'd recommend this company to anyone. It also comes in a pretty impressive box!
Have sent several emails requesting a shipping address to return the ring I purchased. They do not respond within 24 hours and keep requesting redundant information from me. Guess they're waiting for the 30 day warranty to run out so they don't have to return my money.
Hi, lee-ann. Sorry for bringing you the misunderstanding. We don't mean that let the 30-day warranty run out. We just need know about your case, which is our working rules. Hope for your kind understanding. Our colleagues will reply to your emails very soon. If you need any prompt assistance, you could call us at 1-888-219-8158. Thanks.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Matthew. Thank you for your purchase. The delivery time of an order including the processing time and the shipping time. For your order, it need time to produce the ring under the premise of good quality. Hope you could kindly understand. We will also value your feedback and make improvements to provide customers with faster delivery. As for the discount codes problem, you could contact us via Live Chat or call us at 1-888-219-8158 for assistance. Thanks.