Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
Very happy with my replacement ring. Customer service online chat was very helpful when I need to return my damaged ring.
I ordered my ring on a Saturday morning, received it 3 days later! The rainbow topaz on my ring is so colorful and shiny. I love the stone.
My husband wanted to purchase a new wedding set for me this year, for two reasons, my 60th birthday and our 35th wedding anniversary in September. He knew I love marquise cuts and I always look for unique designs, we both fell in love with this set
Awesome job on the creation. I will be making future purchases. Once you receive your jewelry you will be amazed at it's appearance, the size is perfect and the ring itself is perfect
I ordered my ring and it was shipped almost immediately. It arrived in 2 days and is absolutely more beautiful than I could've imagined.the package is beautiful and classy with a nice tote bag and also a note card if being given as a gift! 5 stars excellent, adfordable product Jeulia! Thanks so much
As beautiful as picture. Love the service delivery was fast. Going to tell all my friends. Fit perfectly ordered it 1/4 size bigger to make sure it would fit ir my finger would swell a bit.
I am trilled with my purchase the quality how it is presented beautiful I am very satisfied with my purchase thank you
I truly love the 2 rings that I purchased! Great quality and beautiful design! The sizes do run small but not too much
Want to return this ring. Stones are very cloudy. When I tried the ring on, the tag broke off. Can't get any answers to see if they will take this back.
I have not purchased a ring yet but I absolutely love shopping. Can't seem to make up my mind. Too many I love and want. Lol. Very easy to surf and see all
Aspects of the rings. Love the 3D video.
I just love my rings I've bought quite a few. I love how they shine and glissing in the sun, plus all the complements I get. Awesome thank you.
Very easy to order and came quick. Better than expected the ring is much better than the picture. My wife loved this ring.
Always get good quality for the price. And the service is quick and accurate. I can say that has been true every time I have made an order from here.
Love your jewelry. It is very classy and unique. It's hard to choose between all the amazing designs! I will be buying more soon.
I've heard wonderful things about the quality of your merchandise. I can't wait to receive-please check on my order and send me the order number for tracking.
Hi Angela, thank you for your review here. Your order was shipped out on Mar, 31th and it has been delivered on April, 10th, the tracking number and delivery proof have been sent to you via email, please kindly check your inbox. If you have any questions or suggestions, please feel free to let us know at service@jeulia.com or call us at 1-888-219-8158. Thanks, and have a great day
A BEAUTIFUL DAY IS COME! To my Gorgeous Bride after all this time. I still love you. It's always been you. It was you yesterday. It was you today. It will be you tomorrow and for the rest of my life. It will be you: I LOVE YOU
Site said shipping was free but, they charge your card anyways, $20 without your approval. Also, says to enter a code for 30% off and it didn't apply. I have been dealing with them via email and live chat as their 2 phone numbers they provide have been disconnected, They play dumb and speak/type very broken English. The correspondence via chat said they will refund the shipping, waited 12 days and it was not been credited. It is a round and round with them.! SCAM BEWARE!
Hi Jay, we would like to sincerely apologize for any inconvenience you may have faced with your order with us. After checking your order, since you chose UPS Expedited shipping which would charge you $20, we indeed offer free shipping for all orders, but you didn't choose it. Now you have received the ring and we shipped your order by UPS, we can't refund you the shipping cost, hope for your understanding. Since you didn't use the code successfully, one of our customer service have processed the refund of the price difference. If you need the refund proof, please feel free to contact us at service@jeulia.com.
Jeulia ships real jewelry, exactly what you ordered. It's shipped quickly and comes in it's own box. They're quick to respond to any questions or reviews. They definitely care about their customers and their products! I 100% would recommend!
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marci, thanks for your feedback here and we are so sorry to hear that you had some problems regarding the customer service. Please note that our representative has emailed you the return address but no reply, could you please kindly check your email box? Thanks. If you have any questions, please feel free to let us know at service@jeulia.com.