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JeuliaReviews 6,628

3.1
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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
This company does not typically respond to reviews
Texas
1 review
0 helpful votes
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Beautiful ring.
May 25, 2017

I got the ring fast less than a week. But when i gave it to my girlfriend. It was too small for her. I calles to see if i could return it and i was told i could. That in itself is awesome. Thank you. No i am just waiting on my new sized ring. Hope it comes fast like the first one.

Date of experience: May 22, 2017
Texas
1 review
0 helpful votes
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Just wow
May 24, 2017

2nd time buying and won't be the last! Amazing quality at amazing prices! Everyone ask me where I got my rings so I tell them so I'm sending you customers!

Date of experience: May 22, 2017
New Jersey
2 reviews
0 helpful votes
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Very happy, wonderful service!
May 24, 2017

The ring I bought was beautiful! Exceeded my expectations. I lost a stone in it, contacted the company and they promptly fixed and returned it! Great turn around time.

Date of experience: May 22, 2017
Minnesota
1 review
0 helpful votes
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I am very happy with my shopping experience. I will definitely be ordering from Jeulia again. The selection of items is beyond expectations.

Date of experience: May 22, 2017
Georgia
2 reviews
4 helpful votes
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I had a hard time sending it back for an additional $10.
You should let people k ow they run small or have some kind of size chart.

Date of experience: May 22, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi, Rania. Our size is standard US size, the size chart is displayed on each product page, you also can enter our website and click the button " FIND YOUR RING SIZE" to follow the ring size guide to confirm your size. If you need any further assistance, please mail us at service@jeulia.com. Thank you.

California
1 review
0 helpful votes
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Perfect
May 24, 2017

Perfect end product and good delivery time. Packaging is fantastic for a gift. Would be delighted to give or receive a Jeulia gift.

Date of experience: May 22, 2017
Pennsylvania
1 review
0 helpful votes
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Totally a pleasant purchase. Pleased with product. Packaging was elegant, definitely sent a good impression. Thank you.

Date of experience: May 22, 2017
Paraguay
1 review
0 helpful votes
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JEULIA
May 24, 2017

EFFICIENT AND RELIABLE.
RINGS ARE ENTIRELY TO MY SATISFACTION
RATIO QUALITY/PRICE IS EXTREMELY ATTRACTIVE AND WORTHWHILE RECOMMENDING TO FRIENDS AND FAMILY

Date of experience: May 22, 2017
Massachusetts
1 review
0 helpful votes
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Beautiful ring
May 24, 2017

I recently lost my wedding rings. I've been married for 43 years and did not want to make that kind of investment to replace them! When I saw your add on FB I studied it for quite awhile before ordering. The wedding band is lovely. I would recommend this company to anyone! It looks very expensive.

Date of experience: May 22, 2017
Idaho
1 review
0 helpful votes
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The best customer service ever
May 5, 2021

I love my ring is beautiful and it's real shiny it looks just like in the picture and I loved that they send me emails when it shipped and when it was getting to my house thank you so much

Date of experience: May 21, 2017
Texas
1 review
1 helpful vote
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Not satified!
May 23, 2017

First off i paid for express shipping 1-4 days!,. It was delivered in 5 days!
Second the necklace broke the second time it was worn!
And as for the ring?! Its an embarrassment to propose with,. Looks like the photographer you guys employ is top notch bc the ring looked in person as if it came outta a kids cracker jack box!
Ill never buy another item again

Date of experience: May 21, 2017
Jeulia J. — Jeulia Rep
over a year old

We are so sorry to hear that, Joshua! Don't forget we offer refund or replacement on products within 30 days. Please contact our customer service at service@jeulia.com or call us at 1-888-219-8158 and they'll get that all sorted out for you asap.

New York
1 review
0 helpful votes
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Very happy with purchase.
May 23, 2017

The angel wing necklace was beautiful. Fast service and received item before Mother's Day. The necklace made my wife so happy. She is a recovering cancer patient. She wears it everyday.

Date of experience: May 21, 2017
Michigan
1 review
0 helpful votes
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Very poor quality ring, lasted about 2 weeks and very very poor customer service. Purchased a second ring still don't have the first one replaced, don't think I can recommend this company.

Date of experience: May 21, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi, Kenneth. Thanks for your review of Jeulia Jewelry. Per the records, I can see that our customer service had sent you the return address three times and we 'd like to help you replace a new ring on May, 11th, you agreed with this solution and appreciated what we do, we thought we have reached an agreement. The next step is that you just need ship the ring to the address and tell us the tracking number. But we don't get any reply from you. Our representative will email you about your order, please kindly check your mail box and send a reply. We hope that we could cooperate well so that your problem could be resolved soon.

Georgia
1 review
1 helpful vote
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2nd purchase
May 23, 2017

I was so excited to receive my first order: a 3-piece 3-stone gold" plated set. Within 1 week the gold wore off so I ordered the same ring in silver, but it is too large. Extremely disappointed!

Date of experience: May 21, 2017
Georgia
1 review
0 helpful votes
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Ring Review
May 23, 2017

The ring was more than expected. My fiancee loves her ring. She has gotten plenty of compliments on it.

Date of experience: May 21, 2017
Florida
1 review
0 helpful votes
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Amazing!
May 23, 2017

I wa concerned about the time frame of getting it and when I got it the band was bent in a couple of spots but I was amazed at the quality of the stones and how the ring actually looked! Would definitely order again. And definitely know to order at least a half size bigger on the bigger bands

Date of experience: May 20, 2017
Missouri
1 review
0 helpful votes
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Amazing ring
May 23, 2017

Just received my ring ordered on the May 13 got it on May 20th. Very pretty definitely will order again.

Date of experience: May 20, 2017
Ohio
1 review
0 helpful votes
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OMG
May 22, 2017

My co-worker showed me some jewelry online, and this was the site she shared. Then I shared with my daughter who purchased a ring for me! My ring arrived in a lovely black box, with 2 drawers. In the top was the ring enclosed in a black ring box, and the second drawer held a bag and tissue for presenting as a gift. It is gorgeous, and just my style. I have since purchased a necklace for a friend, and will use that little black bag for gifting it to her. This jewelry is so affordable, does not, I repeat, does not look or feel inexpensive. I've never purchased much jewelry, but think this site has changed my mind. It is gorgeous!

Date of experience: May 20, 2017
Nevada
1 review
0 helpful votes
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Not sure of product
May 22, 2017

I have purchased 3 rings all have had stones fall out. Most recent purchase was to replace a marquis stone that completely lost and new one marquis stone is about to fall out again. They're beautiful rings just want them replaced. Will give it 1 more shot

Date of experience: May 20, 2017
North Carolina
3 reviews
0 helpful votes
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Wedding
May 22, 2017

My ring is beautiful I loved it. It fit perfect! I received it pretty quickly and it came in a wonderful box.

Date of experience: May 20, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572