Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
Im not quite satisfied with the ring I purchase, it looks fake to me
Nothing like what I saw on the website or pictures.
A couple of rings I was disappointed in but the rest were beautiful. The stones look like real diamonds. Love the quick delivery.
The ring I purchased was incorrectly described on the website. I expected much higher quality for that price. I ordered a ring from Amazon for $19.99 that was much pretty and more realistic. I emailed their customer service 3 weeks ago and still haven't heard a word. I would give them Zero stars if I could.
Although the ring I received was beautiful it sadly left a bad taste in my mouth that it was advertised as FREE SHIPPING yet, they charged me $20.00. This is a false advertisement and sad that although the item was pretty the customer service end was not.
My jeulia experience was the greatest I have ever had dealing with online orders they have found a place in my heart and wallet they've found a friend for life.
Very beautiful rings and I'm going to order more thank you my husband got them for me and I loved them
Quick delivery, ring is exactly as pictured. I am totally satisfied... and am already looking at a new ring.
I was a little worried at first because it took a little time to send out. But once I got it I was so happy and impressed. I'd recommend this site to anyone.
Loved it. My other ring I had sized down for weight loss issues then I didn't want stretch back out. So far love the new ring. Fit is great!
I love this website, but I have to pace myself... or I would go crazy. I have so many gorgeous rings from them... and there are so many more I would love to have, but I have to budget myself.
I love when you buy something and the company keeps you posted on what's going on with your order! The company made sure I knew when the order was shipping when it was on its way and all that!
My ring is gorgeous and came in a timely fashion, only down to the ring is the engraving is very light
I purchased a ring, I ordered it on Sunday and received it on Tuesday.
It is everything that I wanted will be ordering more for Jeulia.
I love my ring and I get so many compliments on it! Great quality and price! Highly recommend Jeulia jewlelry!
I bought the eternity lab created white saphire sterrling silver band. I have the real thing and this ring isnearly identical. I wear it most days. Thank you Jeilia for your quality creations.
I have been trying to return an Item and I have been getting no reply's to my emails sent and also my direct phone call to Customer Service. They have been giving me the "Run-Around". They state in there advertising that they will give a 30 day money back return policy but it seems I can not get this? I guess I am suck with my item and am verry unhappy. Will never purchase for this company again! Bad Customer Service. They just take your money and run!
Arrived on time and great quality. My now fianceé loved it. I wouldn't hesitate to order from here again in the future.
I was pleased with the delivery time, very fast. The ring was exactly as advertised. The packaging is quite impressive with a little travel jewelry box. I was not expecting that. I will purchase from this company again.
This ring is so syubbibg pictures and video don't give it justice... the detail is beautiful... i highly recommend this site and this ring!
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi, Laura. We sincerely apologize for your bad experience of this order. As per our records, you emailed us on June 9th for refund and our customer service Amanda have replied back to you at the same day. Until today, our customer service have followed up for this order and approved your refund, once we receive your package, you can expect the refund to be completed within 3-5 working days. If there are any other problems, please do not hesitate to let me know. We would gladly provide you with further assistance.