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Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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My husband purchased me a butterfly ring for Christmas. It's beautiful and I love butterflies. Unfortunately it was too big. During this time he was going through cancer treatments and my focus was on him more than returning the ring. Several months later he passed. Once I was able to focus on the ring, customer service worked with me and I was able to exchange the ring for the right size and I am wearing it everyday. I am so thankful to have it.
Pedí un anillo y estoy encantada con el. Es precioso! Si te mides bien, la talla va perfecta.
El envío muy rápido. Lo único que tuve que pagar a DHL los gastos de aduana.
La atención al cliente buena y Zoe muy amable.
I bought my ring as a second wedding set it is very beautiful the blue of the sapphire is a d deep rich blue it Sparkles where it should and I love Sparkle I would recommend everybody order Jeulia I've already ordered another ring and I'm looking at a third
I'm thrilled with my new ring - it's more beautiful in real life! The entire process from ordering to wearing it was smooth & organized. Great customer service :)
My fiancé bought an engagement ring for me from Jeulia and it is amazing! It was a skull set with a wedding band that can be placed in between the rings on the engagement part. It arrived well packaged and PERFECT! I loved it so much (and showed it off so much) that I even directed a friend to the site and he ordered one for his, now, wife!
Jeulia's site is set up very well. Easy to navigate and to see the beauty of the items! I will suggest it to more people in the future!
Received my ring with in 4 days of ordering and I am so amazed with its beauty and sparkle. We bought this as a substitute in place of my wedding ring till I can get it re-sized. I am truely not disappointed. It sparkles as much as my wedding ring and the fire sparkle it possess is unbelievable and holds the same brilliance as my colorless diamond. I will be buying from here and in fact have setup an account for future purchases. Pictures do not capture its true beauty.
The ordering process was smooth. Now, Where is my ring? I have not received my order & tracking number does NOT work.
I purchased a gorgeous ring from them about 2 months ago... took forever to get here. Wore it 2 weeks, stone falls out. I try to return it, nope... couldn't because I had worn it, but they would gladly fix for free after I paid to ship it back. Fine. Get it back like 3 weeks later... wear it ONE day... stone falls out again. Again I am told to ship it back for repair. After much back & forth, they agreed to refund my shipping charges. Finally receive the ring back the THIRD time, with all these assurances that it will be right this time, better quality, blah blah blah... wore it for 2 weeks, stone falls out. I'm DONE. I have let them know that I will be letting everyone I know not to buy their products... they are poor quality, and their return policy is crap. Never again.
I ordered the ring and expected to recieve it in about a week or so... it arrived in 3 days.
The ring itself is high-quality in construction and appearance, even if some of the details weren't as pronounced in person versus how they appeared in photos.
I'm very satisfied with the product and service, and... my fiance loves her beautiful engagement ring.
My purchase was a wedding ring & fell in love with it as soon as l saw it. Hoping it was going to look as stunning as in the picture. I wasnt disappointed & it was even more beautiful than l could wish for... Customer service was excellent & it was a speedy shipment. They offered to swap it for another size if l needed to & thankfully l didn't have to.
I would not hesitate to buy from this company again & fully recommend them...
As usual, easy to order a particular product, lots of discounts, and options to provide a quicker delivery window. That type of service can't be beat!
Size was perfect and it looked amazingly real. I will purchase more! It was great for my travel needs so I could leave my family jewelry at home while I travel.
I purchased the ring with the pink round stone last year. It was on sale for an amazing price and it arrived within couple weeks. It is even more beautiful than I expected. I get compliments every time I wear it. As a complimentary gift I received the heart beat necklace. I will definitely purchase from Jeulia Jewelry again.
My wife wanted to surprise me on HER birthday! My ring lacked luster. Very disappointed, but wanted a ring from this site so bad! If I could send it back I would.
This is the second ring I have purchased for my spouse as a gift and when I tell you it's a true jaw dropping show piece! Makes all the friends jealous and want to know where I got it... was it Kay's or Rogers jewelers! Thanks jeulia -signed happy husband! I
I would like to see more larger variety of men's selection.
Waited a long time to get a birthstone ring and I'm very pleased. Great quality and detail in the settling.
I am extremely impressed with this company. I found their ad online and checked out their website. I loved what I saw and after reading reviews decided to make a purchase of my own. I had my ordered in just a few days. I couldn't believe how beautiful my ring was in person. The sparkle is stunning and it fit perfectly. I was so impressed that I've already ordered another piece!
Great experience, great product! The quality was far better than expected and the stones look amazing.
This is beautiful and I could not be more pleased. Love the two rings fit together so well. And the stones shine is great
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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Hi Sherita - We apologize for any inconvenience caused. After checking, the parcel has been delivered successfully. The tracking number is working, to track a parcel please visit here: https://www.ups.com/WebTracking/track?loc=en_us. We have sent you the delivery proof via the ticket, please kindly check your email box. If you have any further questions, please contact us and we are more than happy to help.