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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Arrived quickly and they were exactly as desribed. Quality product. Will buy from them again. Wife loved them. Sizing was alittle off, but not by much
Ordered Thursday, received Monday. Fits perfectly, comfortable and only paid $118 with shipping after discount codes. I called and you can order a 2nd band but it's $89 by itself, might as well buy the whole set. I love it.
My hubby bought me my Jeulia ring last year for Christmas & I busted out in tears when I saw it! It looked even more beautiful in person & I still haven't taken it off since.
So happy with the quality, service and expectations. Just beautiful.The setting, the stones and the colors.
I purchased an art deco ring set that I am so pleased to wear. Excellent design and balance, so much detail for an inexpensive piece. 100% happy with it. I'll definitely order deco designs from them again!
Very pleased with the quality and the service! I will recommend and plan on future purchases! Excited to look for more jewelry from Juelia!
The stones in the rings are different colors. Chatted with customer service and they were very rude and no help.
It doesn't sparkle as much as it does in the picture online but it is very beautiful. My friends and colleagues workers really like it.
I received the ring that I ordered. Had it for about a week and the stone fell out. I intend to send it back with a full refill plus shipping. I am not happy at all!
Hi Patricaia - Thanks for your feedback here, our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and extend our sincere apologies. We offer refund or replacement on any faulty products within 30 days. So please submit a support request to our Customer Service Team so that we can help you resolve this issue. Thanks.
The ring was prettier on your website. Look different when I got the ring. Probably the lighting your website uses to make the rings look better. I will not order from Your site again.
Love love love the engagement ring I received from the love of my life! He was able to find Exactly what I wanted! Even if I didn't know it yet :)
Horrible quality. Amazing how I am forced to. Write 100 characters to write the review. Overpriced costume jewelry
Hi Karen - We would like to extend to your most sincere apologies regarding the recent issue. We have a high standard of quality certifying for our products and your purchase should never have been an exception. We would greatly appreciate the opportunity to discuss this further with you. So could you please contact our Customer Satisfaction Team and submit a support request, and we will do our best to provide you with a satisfactory solution. Thanks.
Beautiful ring, but too small. Had TY o call twice to get someone whom I could understand. I was told I could have jeweler size it. But jewel said no because stones would not hold up?
This is my third ring from Jeulia. Always the best quality and no one can tell they are not genuine diamonds. Love them.
I love it expensive looking I'm in love with it I was very surprised when it arrive and I open the box I immediately put it on my finge get fit and looks even better I'm never gonna take it off thanks so much and it arrived sooner than expected.
Received my purchase right away and was very pleased with the quality as well as the look. I've been wearing it every day ever since i received it. :)
Absolutely beautiful! Ive gotten so many compliments. It looks so real youll never know it isnt! Highly recommend this place and they have super fast shipping
The ring is comfortable to wear. It is true to size. I was disappointed with the fact that the stones didn't sparkle more.
My ring is beautiful. I would order a size bigger than normal. Customer service was helpful with the exchange.
I just received this ring today and I absolutely LOVE it! This is my 3rd ring purchase in 2 months and it is my favorite so far. Thanks Jeulia!
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Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Maleec - We feel awful upon hearing this. Please accept our sincerest apologies for the inconvenience caused to you. We admit, our customer service department is in need of a major improvement and we are working on that. Due to the stone size, the brown of the stone looks deep in smalle stones and shallow in big stones. As per our record, we have already reimbursed you the agreed upon amount as compensation. We sincerely hope this issue is resolved and we hope you will give us a chance to serve you better in the future.