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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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I ordered a beautiful wedding style ring a couple weeks ago. I was looking for an antique vintage style and found the perfect ring. This ring had the milgrain detail work and the style from days long ago. I was not sure what to expect when I would receive the rain. When I open the box I was pleasantly surprised is the most beautiful ring with detailed work unmatched. I can tell if someone's had a lot of time and detail and designing this ring everything was set absolutely perfect all the stones were perfect clear and beautiful. I am so happy with my purchase and I feel for the price and the value that I got that what I received is beyond expectations and a wonderful value.
Just got this beautiful wedding set for Christmas. It's so beautiful and sparkles way prettier than any Diamond I have seen. The white sapphires are brilliant, but my favorite will always be the blue sapphire. It's 10 × more beautiful in person than on the Web site.
Purchased my first ring and received it amazingly fast. Very happy with this ring, fits perfectly. Will definitely consider buying another.
I am with clients all day and have had more compliments on the jewelry I have purchased from Jeulia. So I have put away my wedding set and wear the set I got from Julia. I have introduced a lot of my friends to this company and are happy I did. And the box it comes in is gorgeous and you cant the prices you Jeulia
Absolutely gorgeous. I wore them out and had so many compliments. Very happy with them. Many thought they were diamonds. There are a good size and no big and godly.
The Center stone is Amethyst and outer small stones in Aquamarine. Just could not be happier and the price was right!
It's so unique and sparkly. More then I expected. I get so many compliments. Totally in love with it
The photos do not do the products justice they're so much more beautiful in front of you... My wife loves her gift she can't stop looking at it and everybody else does. We referred the site to a lot of people
I love my absolutely perfect ring. Almost as much as the perfect man that bought it!
Its a stunning ring that sparkles so prettily on my finger... liove love love it!
My husband ordered the black skull and white sapphire ring for me for Christmas. When I opened it, I was pleasant l y surprised at how beautiful the ring was. The pictures don't lie. The ring was also boxed nicely. I am extremely happy with my ring. I have a wonderful husband.
I ordered a ring with black skulls, it arrived quickly, but Upon gifting the ring, it began discoloring in less than a week.
The design is what you get... it looks just like the pictures... very happy... I can't wait to get my ring for Valentine's..
My husband surprised me with a Princess cut style ring and I absolutely love it! Just as gorgeous as in the picture!
I purchased 2 rings from Jeulia. One on one day, and the other on the next day. I was being reassured that my #1 ring had been delivered despite my telling them that I did not have it. Come to find out they shipped the "second order" ring and now I am waiting to receive the very first one I ordered. They have had plenty of time, but... Never again for me!
While you like touting your policies, you could have sent an email advising it was out of stock. Poor Customer Service
Saw the ring I ordered on Facebook as a Christmas Special. Ordered on Dec 15 and paid an additional (outrageous)15% to expedite the order. On 12/22, contacted Jeulia and was advised that the Item was "in processing" and had not shipped. When asked if it would be here for Christmas, I was advised It would not.
I ordered a set of wedding rings and they were too small so I upgraded to a nicer 3 piece set in gold ( naturally more money ( $48) plus shipping ( $20) on the second set) and was sent COSTUME JEWELRY AT BEST and this was the response I received after asking to return them;
CS001 (Support)
Nov 26,11:41 CST
Hi,
Thank you for your email.
Your order has been replaced so it is not eligible for refund under our return policy. Hope you would understand. Thanks.
https://www.jeulia.com/30-day-return-policy.html
Kind regards,
Amanda
The Jeulia Customer Satisfaction Team
And YES THEY ARE CHINESE just listen to the way that they talk when answering you. They have a small office in the City of Industry, California
I bought a stylish ring that very few designers have. I didnt think white sapphires had a great shine. I was amazed at their brilliance. The packaging was so secure. I can even use it as a jewelry box. This company has unbeatable prices and an unbelievable product.
I had the best experience shopping with this company (Jeulia). Excellent customer service. The representatives were so helpful and courteous, very knowledgeable about their items. Quick shipping and item is as described, beautiful. Wonderful experience. I bought The "Crossover Ring" Its gorgeous! Thank you!
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Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members