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IVRoseReviews 5,203

3.1
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IVRose Reviews Summary

IVRose has a rating of 3.1 stars from 5,203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IVRose most frequently mention good quality, fast delivery and long time. IVRose ranks 26th among Women's Clothing sites.

service
1,227
value
1,019
shipping
1,025
returns
60
quality
4,336

Instant Feedback

22,615 reviews
Australia
1 review
0 helpful votes
Follow Shilo R.
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Gorgeous little white dress
May 18, 2024

Well made my husband loves it on me 🄰 so elegant and classy makes me feel young and beautiful, light material so comfortable, flattering for any size

Date of experience: May 8, 2024
GB
1 review
0 helpful votes
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Brilliant
April 29, 2024
Updated review

Easy to order, just a few clicks, it arrived on time the product is a great quality, I'm very pleased with it.

Date of experience: April 19, 2024

Found what I wanted
February 10, 2024
Previous review

Found what I wanted

Date of experience: February 10, 2024
Australia
1 review
0 helpful votes
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Happy with 1/2 my order
April 13, 2024

Other halfway cheap looking. The white dress in my order looks cheap and tacky but the pink one is lovely and fits well.

Date of experience: April 3, 2024
California
1 review
0 helpful votes
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Disapointment
April 5, 2024

I can not complain about costumer service because they reply rigth away to your emails. However, is has being more than a month and I haven't receive my dress. At this point I am going to wait an other 7 days, if not i will request a full refund and hopefully they dont give any issues with my full refund.

Date of experience: March 26, 2024
Canada
1 review
0 helpful votes
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Horrible service
April 3, 2024

Over a month still haven't received my order. Reaching out they said two items were out of stock. No notifications about delays.

Date of experience: March 24, 2024
GB
1 review
0 helpful votes
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Full refund NOT available
April 2, 2024

A full refund for unwanted items is rejected.
10% refund and keep mechanidise was offered (merchandise that does not fit and I do not want).
After going back and forth, they offered a 30% refund, then 50%, then 60% (stating this was the most they could offer) and then 70%.
I couldn't be bothered to argue it out any longer and so accepted this.
Just be aware that full refunds are not available, and the initial 10% offered can be bettered!

Date of experience: March 23, 2024
New York
2 reviews
0 helpful votes
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Late delivery and hassle for return
March 31, 2024

First Time…not sure about shopping again. The shipment was weeks late and there was too mush hassle for a refund.

Date of experience: March 21, 2024
GB
1 review
0 helpful votes
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Lovely dress - delivery slow
March 30, 2024

Ordered dress 14th Feb and took over a month to arrive - but worth the wait as the dress was lovely and great value for money

Date of experience: March 20, 2024
Belgium
1 review
0 helpful votes
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The size was big
March 30, 2024

The size was big and I didn't find how to send it back and get smaller

Date of experience: March 20, 2024
Canada
1 review
0 helpful votes
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Disappointed
March 29, 2024

I have been waiting for close two months for my order and still haven't gotten it can't say much more

Date of experience: March 19, 2024
GB
2 reviews
0 helpful votes
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Superb
March 29, 2024

Absolutely fantastic. Great items. Very much appreciated

Date of experience: March 19, 2024
GB
3 reviews
0 helpful votes
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No goods recieved
March 24, 2024
Updated review

Ordered my goods 6 weeks ago.
And still have not recieved them.
And no response from my email either
Terrible company don't order from them

Date of experience: March 14, 2024

So far easy and hassle free
February 5, 2024
Previous review

So far easy and hassle free

Date of experience: February 5, 2024
GB
1 review
0 helpful votes
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Quick easy shop, the item arrives...
March 23, 2024
Updated review

Quick easy shop, however when I wasn't happy with the order the customer service team had no intention of allowing me to send the item back. The customer service team suggested I keep the item with a small percentage refunded, however I did not want the item as the quality of the fabric was terrible, it was made out of the cheapest nylon. After this shopping experience I would never shop here again nor would I recommend Ivrose online store to anyone I know. The customer service team were not helpful to sort out refunds. Once they have your cash there is no going back. I will be avoiding Ivrose and will not be getting sucked in to any more purchases from Ivrose.

Date of experience: March 13, 2024

Quick easy shop, hopefully the item arrives as described...
May 15, 2023
Previous review

Quick easy shop, hopefully the item arrives as described.

Date of experience: May 15, 2023
New Zealand
1 review
0 helpful votes
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Not Sure
March 21, 2024

Not good as the size isn't quite right and confirmed not good idea to order clothes from overseas as the sizes vary so much.Never again.Third time unlucky šŸ¤·ā€

Date of experience: March 11, 2024
GB
1 review
0 helpful votes
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Love it
March 11, 2024

Great product and can't fault the service. Will be using again

Date of experience: March 11, 2024
GB
1 review
0 helpful votes
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Not yet received
March 21, 2024

I placed an order on 2nd Feb and still not received my order I'm not happy and would like my money back

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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My experience was frustrating because I was never sure that it would come to my home and disappointing, because when it finally arrived, it was red and not the brown which I had ordered.

Date of experience: March 9, 2024
GB
2 reviews
0 helpful votes
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No correspondence
March 18, 2024

Did not receive my item and after 3 weeks of waiting I chased this as I had not had any acknowledgement from them whatsoever. Finally after some time I was informed this item was in short supply but they did not even have the common courtesy to let me know. I demanded a refund which was not easy but got one in the end. Would never order again from this company.

Date of experience: March 8, 2024
ChicME O. — IVRose Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@ivrose.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Iceland
1 review
0 helpful votes
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It doesnt fit
March 13, 2024

I order xl dress and the bag says XL but its not..

Date of experience: March 3, 2024
GB
1 review
0 helpful votes
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Never buy from this company it's the worst
March 6, 2024
Updated review

It took nearly 6 weeks to get items ordered when I paid fir 3 to 8 days delivery and was with me chasing. Do not use this company if you expect a decent level of service. Never again for
me.

Date of experience: February 25, 2024

Very easy to order
January 18, 2024
Previous review

Very easy to order

Date of experience: January 18, 2024

From the business

Shop IVRose - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Jumpsuits, Swimwear, Tops and More. Free Shipping World Wide.


ivrose.com
London, LONDON, United Kingdom
+129