IVRose Questions & Answers

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Here’s what consumers have asked with answers from IVRose staff and previous consumers.

11 questions answered
0% answered in 1 day
Question:

Anyone got contact telephone number?

Answer:

Write to them... I had 2 bad pieces of clorhing... I wrote to them, had excellent customer service, and very satisfied with their reponse! Then I ordered 5 more pces of clothing (3 dresses, 2 tops), and they all fit perfectly! Quality is good for what you pay! Not the top, but I've seen worse! It's good enough for my budget!

By Carole D.
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Question:

Hello, can anyone give me a feedback about an order since december 16th. it is a maxi dress bleu color size medium.

Answer:

It's a scam... no chance of refund. If they ever turn up

By P t.
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Question:

Hi, i ordered three items since the 29th of january and it's already the 30th of march. i still have no received the item. ivrose agreed to gave me a refund however, changed their mind and ask me to wait a little longer. but it has been too long and i just want my money back. can i push ivrose to refund me? if so how? please help me

Answer:

I would like to find the real designer of some of these photographs used on these scam websites. Anyone have any suggestions?

By AS W.
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Question:

Hi if the item doesn't fit do you get a refund

Answer:

No. They try to negotiate a discount to keep something that doesn't fit and if you don't agree, it costs you about $60 to pay their shipping and insurance and your own cost to ship it back

By Kathleen A.
Question:

If i order a dress today when will it arrive in london?

Answer:

Only order if you are sure you will not have to return it as it costs a fortune to return it. It can take up to two months to arrive.

By Jacqueline L.
Question:

Yes i ordered a dress 3 weeks ago and it still not arrived. its impossible to get intouch with your site please email me asap with status.

Answer:

They take days to respond to emails no 800 number.

By Niesha T.
Question:

Hi :) how can i returm my order it doesn't fir me?

Answer:

You can contact customer service on the official website

By Theri E.
Question:

Is it all really as bad as the reviews say, i've just ordered and regretting it already, can you actually return things?

Answer:

It's as bad as they are describing. I received my order yesterday and the fabric looks like something that a kid's Halloween costume is made of. The item looks like it was sewed in home economics class. It was suppose to have a cape in the back and they just sewed two pieces of fabric over the back. I've never seen anything like it. The size XL fits like a medium. It makes Walmart clothes look like Nieman Marcus. Horrible!

By Mia L.
Question:

How long will it take to deliver to glasgow uk

Answer:

More then 14 days. In London it took more then 28days

By Sumon C.
Question:

How long does it take you to confirm delivery?!

Answer:

I ordered several items from them on 4/20. They all came in around 5/9. I like all the items and they fit really well. I hope all my future experiences run this smoothly bc they have cute stuff on their site.

By Simine K.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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