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Inspire Uplift

How would you rate Inspire Uplift?
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Massachusetts
1 review
1 helpful vote
Follow Tracy G.
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Flowers for my mom still haven't arrived. I ordered them 24 days ago.

My kids wanted to get their grandmother something special for Mother's Day. Their grandma is over 80 years old and all alone during COVID 19.

We are a low income family and sending this gift was a very big deal for us. We picked this company because the flowers were free delivery, but we didn't know that meant she would have to wait, weeks and weeks and weeks. Customer service won't give our money back, they say the flowers are still coming.

Misleading. As of this post, Grandma still hasn't received them.

Beware of this company. We will never use it again.

My whole family was hit with the virus and my seven year old is still in the hospital. He keeps asking if grandma likes the flowers.

Don't use this company to send flowers. Big disappointment.

Date of experience: May 29, 2020
California
1 review
2 helpful votes
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By mistake, I ordered 2 mugs. I asked to cancel to cancel the second and they cancelled the first which was the wrong mug. $25 mug. Customer service would not exchange it or allow a return. They were rude, argumentative and unhelpful.

Date of experience: March 23, 2023
Connecticut
2 reviews
1 helpful vote
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I give them no stars!
August 7, 2020

Product misrepresented and does not actually work as shown in their videos. Weeks of back and forth emails (which took 2 days to get responses to), with them offering too take it back, AT MY EXPENSE, and only for store credit. Not acceptable and their return policy does not state this. There are no other things I want from their store, therefore I don't want the credit. They are trying to tell me I have to pay to return it and I will only get partial credit - for a piece of junk? Not to worry, thank goodness for credit card companies' protection policies.

Date of experience: July 8, 2020
California
2 reviews
9 helpful votes
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Item finally arrived
March 16, 2019
Updated review

The item I ordered and paid for on 1/30 arrived today (3/16). It arrived intact and it does what it's supposed to do, so I'm upgrading my review from one star to two. I still will not be doing business with this company again. There was no communication regarding the shipping delay, and no response to any of my inquiries until after I left my original, negative review. I also found the same product on ebay for one-third the price, in the interim. Boy did that make me feel dumb! I am relieved the item eventually came and I wasn't outright robbed, but definitely not a fan of this company.

Date of experience: March 16, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Kyra,

Thanks for contacting us. Hope you are doing well. I'm truly sorry for the extended wait on your order to be delivered. I'm very sorry that it's taking longer than that currently.

I know this doesn't fix the issue but I just wanted to at least offer this as a gesture. If you are happy with your product and want to place another order with us in the future use this discount code as my apologies to you-you will receive 20% off any future orders with us. Discount code: SORRY20OFF. Once again I'm sorry for the delay.

Thanks for your patience and understanding.

Inspire Uplift


I think they stole my money
March 3, 2019
Previous review

I placed an order in January. It's now March and I've never received my item. When I click the tracking link they provided, all I get is "no tracking information is available at the moment". Hmmmmm. I've never seen that from another company, ever. Repeated requests for information by email, via facebook, and using their own contact form have been ignored. This was my first order and obviously will be my last. I no longer think they are a legitimate company at all. I think it's a den of scammers and thieves that have stolen my money. Stay away!

Date of experience: March 3, 2019
GB
1 review
4 helpful votes
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Quality choice and value for money too
December 22, 2020
Updated review

I have been hesitant to order from abroad as stuff goes. Missing and gets lost and can often be poor quality and nothing like the adverts and then inspire uplift just sounded different so I gave them a go and I'm glad I did 3 purchases made all 3 delivered and all quality and value for money they arrived separately and in very good time so I'll definitely buy from them again and I recommend you folks do too

Date of experience: December 22, 2020
Inspire U. Inspire Uplift Rep
over a year old

Hey Brian,

Thank you so much for the feedback. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you need any help kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift


An excellent choice of items to suit every home office...
December 10, 2019
Previous review

An excellent choice of items to suit every home office or workplace and all at really affordable prices with prompt delivery too

Date of experience: December 10, 2019
Canada
2 reviews
9 helpful votes
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This company will take no responsibility for delivery of products or for quality of product if received. Don't waste your time and money!

They said to contact them about this but when I did for the fourth time, they would still take NO action at all. This was just so they could deceive others. Don't fall for it!

Date of experience: December 12, 2018
Inspire U. Inspire Uplift Rep
over a year old

Hey Linda,

We are sorry for the inconvenience. Kindly Feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order. Our support team will be happy to assist you:)

Thanks

Inspire Uplift

Pennsylvania
1 review
8 helpful votes
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Big rip off!
August 18, 2018
Updated review

It is now 1 month since I ordered my ring from Inspire Uplift. My credit card was charged the same day. I still have no ring. Customer service stinks. They have not responded to my emails inquiring about my order status!

Inspire Uplift attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 18, 2018
Inspire U. Inspire Uplift Rep
over a year old

Hey Pam,

We are sorry for the inconvenience. I just tried to find your order with your name Pam but I can't find it. Kindly Feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order.Our support team will be happy to assist you:)

Thanks

Inspire Uplift


DO NOT ORDER FROM THIS COMPANY!
July 26, 2018
Previous review

I ordered a ring one week ago. My credit card was charged immediately. I received an order confirmation. The product has yet to be shipped. I also keep getting texts and emails to complete my purchase. I contacted them twice by email and have not got a reply. I wish I would have read all the negative reviews before I ordered.

Date of experience: July 26, 2018
New York
3 reviews
0 helpful votes
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Recently bought a vegetable slicer from Inspireuplift. It helps me to shred fresh onion easily (without tears). I am simply in love with this product. Looking forward to buy many more products from this site.

Date of experience: July 16, 2019
Virginia
1 review
0 helpful votes
Follow Traci L.
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Their advertised timeline is BS. I purchased an item on 11/30. Their website says up to 3 days handling and 7-10 business days for shipping. When it went well outside of this time frame I asked to cancel the order. They told me they couldn't. This happened several times. I was sent two different "tracking" streams - one had the item going through NY, the other GA. I don't believe either of these were legitimate. I received the item 1/2/21. Too late for Christmas. I requested to return it for a refund and they offered me a store credit, despite meeting the narrow terms for a refund advertised on their website. Bottom line: this is a Chinese company selling overpriced low quality merchandise, despite the US address the items ship from China and will not arrive anywhere near when they promise. They will do nothing to help you and will fight to not honor their own terms.

Date of experience: January 6, 2021
Washington
1 review
0 helpful votes
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Not happy
September 23, 2019
Updated review

The item came damaged and not working. I forgot my password and have been trying to get logged back in for a couple days, however after pushing the forgot password button on the website - nothing happens and I receive no email. It is very frustrating and I am defiantly disappointed.

Date of experience: September 20, 2019

So far so good
August 31, 2019
Previous review

So far so good

Date of experience: August 28, 2019
Indiana
1 review
0 helpful votes
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I have no complaints shopping in Inspire. I don't like paying for shipping and they offer free worldwide shipping, which is great if you don't live in the states. Also, I don't need these products right away, so I have no problem waiting a little longer to get my order.

Date of experience: May 8, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Melissa,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

Just as a token of our appreciation here is a coupon code you could use in the future for 10% off your entire order: THANKYOU10

Thanks,

Inspire Uplift

Australia
1 review
0 helpful votes
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Happy with speaker
December 10, 2019
Updated review

Conversion rate of currency to country of buyer should be identified for payment amount. My purchase ended up a lot more than I would have paid if the full cost to me was known. A currency conversion calculator should be available for use at checkout before committing to buy. If selling on world market, this should be a basic consideration.

Date of experience: December 7, 2019

Conversion rate of currency to country of buyer should...
November 14, 2019
Previous review

Conversion rate of currency to country of buyer should be identified for payment amount. My purchase ended up a lot more than I would have paid if the full cost to me was known. A currency conversion calculator should be available for use at checkout before committing to buy. If selling on world market, this should be a basic consideration.

Date of experience: November 14, 2019
India
1 review
0 helpful votes
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Super soft!
November 2, 2018

I have recently bought this Multi-Way Infinity Scarf with Pocket! The quality of the product is top notch and is also super soft! It serves me perfect while traveling as I can keep my cards, money and all my essential things safely. I just love this product!

Date of experience: October 31, 2018
Inspire U. Inspire Uplift Rep
over a year old

Hey Adam,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
Just as a token of our appreciation here is a coupon code you could use in the future for 10% off your entire order: THANKYOU10

Thanks,

Inspire Uplift

Nebraska
1 review
4 helpful votes
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Overhyped
July 26, 2018

Not impressed at all. It worked, slightly, for one or two applications and then went completely dry. Couldn't get any response from customer service, and, their return policy is ridiculous. They will only refund if product has not been opened - what! Will not recommend to anyone and will have to throw this product away. What a waste of money!

Inspire Uplift attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2018
Inspire U. Inspire Uplift Rep
over a year old

Hey Sandra,

We are sorry for the inconvenience. I just tried to find your order with your name Sandra but I can't find it. Kindly Feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order. Our support team will be happy to assist you:)

Thanks

Inspire Uplift

Canada
1 review
2 helpful votes
Follow K V.
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This company should be avoided. It is dishonest and doesn't ship the items. It provides fake tracking numbers that aren't legitimate. Corey and Ian and other staff that answer emails are coached on what to say to clients who are owed money for goods not received. As well, goods are charged in USD and shipped from China. Inspire uplift takes your money and acts as a third party shipping company. Avoid!

Date of experience: January 29, 2020
Inspire U. Inspire Uplift Rep
over a year old

Hey K V,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

Kentucky
1 review
0 helpful votes
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Not Inspired
September 30, 2020

Ordered 2 strands of fairy lights for $60 in early May. Received nothing waited a month they asked I wait longer. Waited until July asked for a refund. They said they don't do that but would send me a replacement "free of charge". Finally received 1 strand August 10th. I asked the fulfill the rest. They said they could not because they need package info which there was none.
So out $ 33 and the product was not worth 10.
Horrible experience! Horrible product, policy, transaction. Terrible! Definitely avoid.

Date of experience: August 12, 2020
North Carolina
2 reviews
0 helpful votes
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Hard to Understand Instructions
December 13, 2021
Updated review

I thought I would be getting 80% off the price but did not. Coupon codes are not clear. The instructions are very poor. Need better pictures and much better text description on how to put item together.

Date of experience: December 13, 2021

I thought I would be getting 80% off the price but...
November 29, 2021
Previous review

I thought I would be getting 80% off the price but did not. Coupon codes are not clear.

Date of experience: November 29, 2021
California
1 review
0 helpful votes
Follow No F.
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Forget about them!
August 11, 2020

Zero accountability when it comes to inquiries about order arrivals. After sending an email, you receive pre worded response explaining their sympathy with a patronizing garbage. Zero response to a request for a refund. Never again. BEWARE!

Date of experience: July 12, 2020
Connecticut
1 review
1 helpful vote
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Will never buy from this company again. Ordered eyebrow pencil and it to forever to come. Was dried up and worthless. Co told me to take a picture of product and box. I had thrown out and searched the garbage, then they told me to take a video! Products come from somewhere in Asia. Won't use again and will now dispute with my credit card Co.

Date of experience: April 23, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Michele,

Hope you are doing well. We are really sorry for the trouble you have gone through. Kindly feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order. Our support team will be happy to assist you:)

Again apologize for the inconvenience.

Thanks for your patience and understanding.

Inspire Uplift

California
2 reviews
5 helpful votes
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I've placed my order over a month ago and have never received the item. I have patiently waited and coordinated with their customer service to check status of delivery, unfortunately can only provide update 10 days after the item was sent out. I just requested to return my money and they refuse to do that. I believe that this company is no more than a scam and its sole intention is to defraud customer. Will definitely report to BBB.

Date of experience: May 8, 2020

Overview

Inspire Uplift has a rating of 3 stars from 2,026 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Inspire Uplift most frequently mention customer service, tracking number and credit card. Inspire Uplift ranks 17th among Home Decor sites.

service
242
value
648
shipping
706
returns
75
quality
703
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75,494 reviews