Inspire Uplift

Inspire does it's best to not refund poor quality and shipping complaints. They do not provide free returns even though the product is defective. Imagine that you purchase a $60 item that does not work. It costs $10 to return. You just paid $10 for absolutely nothing.

I bought solar lights. One of the lights does not work. They want me to video a solar light that does not work. Think about it, I am suppose to take a video of black air. It's a light. It's night. You can't see anything because there isn't any light. Just send a replacement light to me.

Beware, this company took three months to get the item I ordered, and only shipped after my credit card company stepped in. My order should have arrived by mid May 2020, and it arrived mid July 2020. No one to talk to, you email and they say that you may not see the tracking but they can and your item is in transit. The agents blamed so much on the shipping issues. At one point they blamed events in June 2020 for the delay, how did events in June delay a package that should have arrived in May 2020? Ironically the package was shipped after I filed a complaint with my credit card company and the company reached out to request Inspire Uplift refund my money. When they got caught for fraud, then they sent the package. I will never do business with this company ever again!

Frustrating. I did not receive notification when the order shipped and finally had to contact Customer Service. They responded very quickly to tell me that my order had already shipped and gave me a tracking number. The order stalled in a couple different locations before even reaching the USPS. The order made it here in time for Christmas but took almost a month - not the 10 days suggested.

I ordered solar chimes for my backyard. They arrived broken, so I let them know, and they promised to send a replacement, which never arrived. That has been three months now. I will never order anything from this company again. The communication has been very poor and vague.

It took one month to receive my order and it was advertised 7 to 10 days.
When I finally received my purchase the quality was poor.
After that I can say I returned my purchase and your customer service department treated the problem quickly, courteously and with no hesitation to credit my account! Because of this I would try buying again from your company!
Customer service rep. Holy T. Thank you again!

I ordered 4 items, 3 of which are fine. Those that needed instructions came with instructions. Except for the Silk Mascara. There are two parts to this item an absolutely NO instructions on how to use them... does one get used first, and then the other? Do they get mixed together before use? I have no idea because there are no instructions and therefore the item is useless to me.

Ordered a cake slicer for my wife. Tracking numbers were being sent to me that do not exist. The online chat and customer service go back and forth in a circle. They refuse to give me my money back. It has been almost a month of waiting. They are blaming everything on the pandemic. I gave the review on another site and they blocked it. I have all of the emails with the order numbers and fake tracking numbers along with the chat transcript. They have terrible customer service and no one should ever do business with them.

I placed an order on Dec. 13 for a Christmas gift. I'd seen the same thing on Amazon (product from China) for less, but thought, from the company name, and their location in the States, that I might get a quality product paying almost double. No such luck. They say 7-10 days. Nope. Received from China Jan. 6. Product didn't work. They sent an email asking for a review. Gave a negative one. Of course they didn't post it.
Contacted them about returning, but they said no because it was more than 25% off. I argued I only had a 10% discount, but their list price is 3x anyone else's price, which they then discount 40-50%. Took from Jan 9 until Jan 24 to finally get a store credit. It's now been a week and item still hasn't shipped (they say 1-3 days). I'd almost bet that these $40 scissors won't last long at all either.

I placed order on 4/24/2020 and have not received package. Horrible customer service. I've sent them many emails and get the exact same vague response each time "Thanks for reaching out, I'm happy to help! I just checked your tracking information and it shows that your package is definitely in transit."
First Trk# indicates package is Fremont, CA.
Then two weeks later they provide me with a different Trk# indicating shipment is being prepared in China.
I will never order from this company again.

My husband gifted this mermaid snuggle blanket on my birthday. It was one of the best gift ever. I totally loved it and its color. I do use it every night while reading books. It gives me cozy vibes and I love it so much. It is the only thing which I cannot share with anyone.

I've tried this tool on many occasions and I'm not getting the same results as Advertised. So I can't figure out really what it does but it just doesn't clean like shown. I've tried cleaning car seats, carpet, the rug in my home. I've used multiple cleaning. Solutions and I didn't get any results. It all still looks the same as before. Also you should mention that you will need a high output compressor I'm thinking somewhere around 8 to 10 CFMs. Most people don't have compressors that big. Sorry for this review but I'm being honest

So very happy that you ship worldwide! My order arrived quickly & I appreciate that you follow up on customer satisfaction. However, there was an item missing from my order. I have not yet made contact with customer service but I am hopeful they will resolve the issue once I reach them & I will then be happy to report my complete satisfaction...