• Inspire Uplift

Inspire Uplift

Overview

Inspire Uplift has a rating of 3.15 stars from 2,013 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Inspire Uplift most frequently mention free shipping, easy shopping, and great products. Inspire Uplift ranks 20th among Home Decor sites.

  • Service
    230
  • Value
    637
  • Shipping
    695
  • Returns
    63
  • Quality
    692

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 13.6%
Positive
3
Neutral
0
Negative
19

Instant Feedback

81
See all photos

What reviewers want you to know

Positive highlights

  • The shopping is very simple and great customer service.
  • Was easy to sign up and fast and first class delivery.

Critical highlights

  • Was forced to dispute through credit card AND will pursue through Better Business Bureau.
  • Terrible, cheap products, a horrible return policy and even worse customer service.
How would you rate Inspire Uplift?
Top Positive Review

“A very convenient way”

Dexter S.
3/9/24

A real market of tons of goodies. I mean, you can shop here anything you need from something that will help to take care of your appearance, to oil paintings, watercolors and different arts. It's amazing having such an online shop under the belt, because you know, it saves a lot of time, you don't need to wander around the mall shopping something. Just a few clicks, it's in the bag, and then it's right in your hands. Just a convenient way to get different things.

Top Critical Review

“BUYER BEWARE”

Gloria P.
2/11/24

Products are very overpriced for their cheap quality. Customer service is awful to non-existent. They look for every way to get out of accommodating the customer for any issues with their products. In my case, the product arrived unsealed, and now they refuse to have it returned due to it being unsealed. So they trap you and take your money. Quite a scam they have going. Have contacted customer service at least 10 times and getting nowhere in returning a product just as they sent it to me, for a refund. In their view, the customer is wrong no matter what the issue.

Reviews (2,013)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (382) credit card (240) class delivery (1) return policy (31)
Thumbnail of user brianw675
1 review
4 helpful votes
December 22nd, 2020
Verified purchase
• Updated review

I have been hesitant to order from abroad as stuff goes. Missing and gets lost and can often be poor quality and nothing like the adverts and then inspire uplift just sounded different so I gave them a go and I'm glad I did 3 purchases made all 3 delivered and all quality and value for money they arrived separately and in very good time so I'll definitely buy from them again and I recommend you folks do too

Reason I chose this business:

I chose several items and you delivered first class service and quality too a great job guys

Reason I chose this product:

I chose these products and had tried before but without success but you came through with quality and great value also

Value
Shipping
Quality
Thumbnail of user inspireu1
Inspire U. – Inspire Uplift Rep

Hey Brian,

Thank you so much for the feedback. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you need any help kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

An excellent choice of items to suit every home office...
December 10th, 2019
Verified site experience
• Previous review

An excellent choice of items to suit every home office or workplace and all at really affordable prices with prompt delivery too

Reason I chose this business:

I have bought from you before and was well impressed with quality and delivery

Reason I chose this product:

I chose today's pros because they are so friendly and we must all do our big

Thumbnail of user ebayer1886
1 review
0 helpful votes
February 11th, 2024

Products are very overpriced for their cheap quality. Customer service is awful to non-existent. They look for every way to get out of accommodating the customer for any issues with their products. In my case, the product arrived unsealed, and now they refuse to have it returned due to it being unsealed. So they trap you and take your money. Quite a scam they have going. Have contacted customer service at least 10 times and getting nowhere in returning a product just as they sent it to me, for a refund. In their view, the customer is wrong no matter what the issue.

Tip for consumers:
no customer service whatsoever. They offer NO assistance. Great way to lose customers.

Products used:
have used none of their products

Thumbnail of user patriciam2811
1 review
4 helpful votes
August 1st, 2021
Verified purchase
• Updated review

The product was as advertised. Absolutely love it. Worked immediately after putting it on. Instructions were easy. Will definitely order again.

Only disappointed was in the delivery. Had placed the order 2 weeks before required date but did not receive delivery date. I had to chase up on order. Hopefully it can be improved as it was meant as a gift and the stipulated time of delivery was 7- 10 working days.
Overall experience - good

It was almost instantaneously or maybe the delivery was already on its way but I got my product the next day after contact.

Reason I chose this product:

Unique and interesting

Service
Quality
Thumbnail of user inspireu1
Inspire U. – Inspire Uplift Rep

Hey Patricia,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us to see your review.

If you need any help kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift.

I have not received it yet so I can't comment on your...
July 18th, 2021
Verified site experience
• Previous review

I have not received it yet so I can't comment on your shipping.

Reason I chose this product:

Unique and interesting

Thumbnail of user alexisb556
2 reviews
5 helpful votes
August 17th, 2022

I bought Russian vintage earring from Inspire Uplift. It reached my home one day before the delivery date and without any damage. I am so surprised by its excellent quality. 5 stars!

Service
Value
Shipping
Returns
Quality
Thumbnail of user acosgrovee
1 review
0 helpful votes
February 9th, 2024

This website is a scam. I ordered something right before Xmas (a downloadable pdf) and the link to the pdf never worked. I wrote multiple emails and no one solved the problem. I never ended up getting the item I paid for or a refund. And had to buy somewhere else because it was a Xmas present.

Products used:
PDF

Service
Value
Shipping
Returns
Quality
Thumbnail of user dorothyb545
3 reviews
6 helpful votes
September 14th, 2022

I ordered some dining products from the official site of INSPIRE UPLIFT to gift my mother. I must say the quality of the product is brilliant and they delivered on time. Thank you for the service!

Service
Value
Shipping
Returns
Quality
Thumbnail of user nunezalfred49
1 review
0 helpful votes
December 3rd, 2023

Don't ever buy from this company. They never return your emails Bad customer service. I think it's a scam a rip off

Thumbnail of user dryan7905
1 review
0 helpful votes
December 15th, 2023

I purchased boots which were my correct size, but were cheaply made and did not fit correctly. After waiting 5 weeks for the boots, after receiving them I immediately initiated a return. The seller return policy has a 14 day return window. But Inspire customer support deceptively claimed the seller did not do returns. They have given me this runaround for 3 weeks now with no customer satisfaction.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lizb281
1 review
0 helpful votes
September 30th, 2020

Company is horrible with giving refund and poor customer service! I waited two months only to find out my product was lost in transit.
After noticing in the tracking my product hadn't moved in weeks. I reached out to customer service. They told me product was on its way and they had no way of tracking it. Refunds were not available for products that were already shipped out. I checked in numerous times with customer service only to be given same response. Finally after almost two months demanding a refund they said product was lost in transit.
I asked again for a refund of my money and got back same generic response store refund or they will ship product again to me. Now my credit card company is involved. I don't need scripted text messages from customer service. Please take ownership and give me a actual refund. Beware of this company!

Thumbnail of user carolync476
1 review
0 helpful votes
September 30th, 2020

Terrible. I ordered an Ergonomic Hip Cushion Posture Corrector cushion on 11 June 2020 and it arrived 11 August, 2 months later in the US shipped from China! Don't order from Inspire Uplift if you're in a hurry to get it! Customer Service assured me it was coming, even though there was no sign of it on tracking from 30 Jun until about a day before it arrived. They refused to refund me since it was "on its way." I was glad I finally got the cushion... until I used it. I find it incredibly uncomfortable. I'm average height and slightly overweight, but it's literally numbing where I sit. I don't fit in it like the petite people in the pictures. I do not recommend this product or this company.

Thumbnail of user dexters57
13 reviews
19 helpful votes
March 9th, 2024

A real market of tons of goodies.
I mean, you can shop here anything you need from something that will help to take care of your appearance, to oil paintings, watercolors and different arts. It's amazing having such an online shop under the belt, because you know, it saves a lot of time, you don't need to wander around the mall shopping something. Just a few clicks, it's in the bag, and then it's right in your hands. Just a convenient way to get different things.

Thumbnail of user ronaldgrahamg
1 review
1 helpful vote
October 6th, 2023

I would warn all people never to use this company!
But she's from my 15 year old daughter from SELLER DOPE RUNNER!
Never use this company having trouble getting my money back company went out of business because of too many orders give me a break just a scam scam

Tip for consumers:
This whole platform is a set up to get screwed. I have not received my money back north I’ve been told I’m gonna get a refund 200 bucks.

Products used:
Don’t use this company they suck

Service
Value
Shipping
Returns
Quality
Thumbnail of user llewellynk7
1 review
0 helpful votes
August 11th, 2022
Verified purchase

If i try to track it my delivery status says it was in Capetown on the 18th of July. Suddenly it changed to the 5th of August in Capetown. Their tel.nr does not exist. Their address is an open parking lot. So what myst i do?

Tip for consumers:
No tips. No relative answer to my emails. Only we will come back to you.

Products used:
Spasma release tool

Service
Value
Thumbnail of user ninam204
1 review
0 helpful votes
March 15th, 2021

Received a damaged product with missing parts 30 days late. Customer service is not even willing to refund

Tip for consumers:
Don’t use this site!!!!

Products used:
I cannot use the product: one never arrived and another one was defective

Service
Value
Shipping
Returns
Quality
Thumbnail of user alfonsed2
1 review
1 helpful vote
December 23rd, 2019

The worse. Ordered my grand kids Christmas gifts from these people on December 2nd. It still did not arrive today, December 20th and the kids leave tomorrow for a month out of the country and they should have taken their presents with them. How can anything take 18 days to be delivered when Amazon does it next day. Never ever again.

Thumbnail of user darlenes488
1 review
0 helpful votes
June 3rd, 2022

If you open the package you can't return it even if its the wrong thing that was sent. They are a scam company Waited a month I ordered Mila remover they sent fleck concentrate and then told me its the same thing it isn't and they won't accept a return because I opened the package it was shipped in. So be careful cause if you open they won't refund horrible company

Tip for consumers:
Dont use this site

Products used:
Sent the wrong product and wouldn't provide a refund because i opened the shipping package

Service
Value
Shipping
Returns
Quality
Thumbnail of user liani.foster
1 review
0 helpful votes
April 29th, 2023

Received ball grinder, next purchased a grinder attached the ball and turned it on.To my surprise the ball vibrated out of control. I compare the vibration to a drill bit when tighten out of sync. Next took it to a welder whom attached it to his new grinder which he experienced the same result. He felt the ball was poorly made thus out of balance. To say the least I will not order anything else from this company.
Disappointed New Customer

Tip for consumers:
Received ball grinder, next purchased a grinder attached the ball and turned it on.To my surprise the ball vibrated out of control. I compare the vibration to a drill bit when tighten out of sync. Next took it to a welder whom attached it to his new grinder which he experienced the same result. He felt the ball was poorly made thus out of balance. To say the least I will not order anything else from this company.
Disappointed New Customer

Service
Value
Shipping
Quality
Thumbnail of user tonyc383
1 review
1 helpful vote
January 8th, 2020

I ordered two products from them in Oct. 2019. Still not heard anytrhing from them (jan 2020) in spite of sending numerous emails and contacting the chat line several times. My request for a refund has been ignored, They have insulted me. I now wonder if they are still in business. No updated website, only computer generated email responses, no tracking updates, no apologies etc. If they are still in business why aren't they responding. If they are not in business, not many consumers will be surprised - least of all me. Please warn everybody about using this company. They will only lose their money if they order anything.

Thumbnail of user inspireu1
Inspire U. – Inspire Uplift Rep

Hey Tony,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

Thumbnail of user neetas12
1 review
1 helpful vote
July 27th, 2020

Didn't realize it's a Chinese company. Tracking info useless. Package supposedly 10 mins out for the last 4 days (regular week days). It's been 25+ days since the order was placed. I would never buy anything from them again!

Thumbnail of user karenv697
1 review
0 helpful votes
June 16th, 2021

I ordered a Jelly fish lamp. When I finally got it, it worked for one day then quit. I contacted the company and told them it quit working, Andy said a replacement was on its way. When I got the "replacement" it was 2 face shields, not what I ordered. I have been trying for months to get a refund, and they refuse to give it. I filed a dispute with my credit card company to credit the money back. Do not order anything from this company or you will more than likely have the same trouble I did. Save your money, the product isn't worth the trouble.

Tip for consumers:
Don't buy anything from this company, its all over priced junk, with no hope for a replacement or refund.

Products used:
nothing, just a broken jellyfish lamp and 2 face shields that I did not order. And no refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidg2655
2 reviews
0 helpful votes
August 21st, 2020

For the life of me I do NOT understand the Multi-Star Ratings for this company because my experience is NOT AT ALL good. Based on a Board from Pintrest, I decided to purchase a LED Flame Effect Light Bulb from Inspire Uplift. I placed my online order on May 5th, which was quickly charged to my Credit Card without any problem. Several days passed and I was then sent an "Order Tracking Number" with a note "This Product Is Ready To Ship'.

It's here when endless excuses, insincere apologies and failed promises to escalate the shipment of my order began. Days turned into weeks, which turned into a month and a half. No Shipment - No Delivery - No Refund. Fed Up with this lack of any so called Customer Service, I demanded a Full Refund. In an e-Mail, I was informed twice the refund was returned to my Credit Card but, alas, two weeks later, still no refund. I have filed complaints to the BBB and FTC. The BBB essentially gave up with no resolution. I make a point to tell anyone everyday My experience with Inspire Uplift does nothing to Inspire nor Uplift my opinion of this company.

Good Luck if you order anything from this company.

Tip for consumers:
Run, Run Very Fast Away From Inspire Uplift.

Products used:
None

Service
Value
Shipping
Thumbnail of user angelam3222
1 review
0 helpful votes
December 17th, 2023

I was skeptical about ordering from this website as I have never tried them before. I made an order for a Christmas present for my 7 yr old almost a month before the holiday. I received a refund notice I'm assuming because it could not actually be filled for whatever reason only a few days before Christmas...really! At this point I can't get it anywhere else on time. It was a "Santa" gift...so disappointing all around. Not the end of the world, my kids realize they will not get everything they want but it just made me mad because I could have worked around it if I had enough of a heads up.

Service
Shipping
Thumbnail of user joycek500
1 review
1 helpful vote
September 12th, 2022
Verified purchase

On August 8th I ordered a simple product. A week or 2 later they sent me an email confirmation, with a link that goes nowhere. After 7 chats, 6 emails, and one telephone call, I cannot find where my product went or if it was even ordered.

Tip for consumers:
Do not use this site they have a phony customer support and you never get your product.

Products used:
Fly and mosquitoe deterent

Service
Value
Shipping
Quality
Thumbnail of user samanthab955
1 review
0 helpful votes
August 2nd, 2022

I ordered solar chimes for my backyard. They arrived broken, so I let them know, and they promised to send a replacement, which never arrived. That has been three months now. I will never order anything from this company again. The communication has been very poor and vague.

Thumbnail of user kamelab1
1 review
0 helpful votes
January 5th, 2020

Buyer Beware! I ordered from here after receiving a link from a family member of something she found she wanted for a family gift exchange. Order was place on 12/10/2019, as of the writing of this review, it has not only not arrived, but after NUMEROUS email, nobody can seem to tell me where it is or what carrier will be delivering it. I've asked twice for the order to be cancelled and my money refunded. I get a, "It's still on it's way" email reply. Christmas is over and I was forced to purchase an entirely different gift so they had something to open! This company is a straight up joke! Unbelievable!

Thumbnail of user inspireu1
Inspire U. – Inspire Uplift Rep

Hey Kamela,

Thank you so much for the feedback. We are really sorry for the inconvenience. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you have any concerns kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

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Company Representative

Thumbnail of user aaronw234
Aaron W.
Customer Support Representative
Typically does not respond to reviews

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3.2
2,013 reviews
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