Inspire Uplift

It was a god awful experience. The inspire uplight crew did not put my order on hold. They made me continue my purchase when I did not want it continued. Took my money. They will not do returns whatsoever. DO NOT BUY FROM HORN AND MASKS SHOP!

I clicked thinking it would be 70% off it wasn't so I left it. Then got an email saying i could
Get UP To 60% off. I still paid $26. From $40. I really want the shirt so bought it anyways even though the discount was misleading. Also quality of shirt is completely different than what is shown.

Placed order with new address and when order finalized the old address was filled in.
Tried on three different occasions to reach someone and no one contacted me. My daughter finally chatted with someone and was told to late to change address. Hence
Was mailed to wrong address. Took extra time to get it forwarded.

Customer service is only provided by live chat. The emails in their customer support appear to come from bots. I placed my order May 21, as of June 6 the order has not left the origination site. All I in response is a reiteration of my tracking information, that confirms the lack of movement of my product, and the COVID-19 excuse. I have received many many packages since May 21, so why not from this company? My oder is due to a need based on COVID-19, so I had to order from somewhere else. I will return and get a refund if the product ever appears. I am very sick of emails from "Ian" and "Emma B". They need to work on their customer service.

This place is TERRIBLE, please don't waste your time. Customer service is awful via chat and email and the phone as well. They just tell you to email them about issues with their products and don't resolve ANYTHING. I tried to return something that doesn't work right and doesn't fit and is very uncomfortable and they denied it saying that the package has been opened therefore you can't return it. It's brand new and I only tried it on once. Terrible company.

Don't try to become a seller at Inspire Uplift. Your earnings can never be withdrawn.
For all seller, you can share your experience to avoid more victims.

6 weeks ago I placed an order with them. 3 days later I received a text "Your order is processed! And is on it's way, here is your tracking number." Yay! Moving along wonderfully! Fast forward 4 weeks, no product, no additional tracking information available. I kept checking the tracking, NOTHING. Tried their customer service - it doesn't really exist. No one to TALK with, just email or IM. And when I did "speak" with someone over IM, they couldn't do anything, they had to put in a ticket. Now, 6 weeks later, still no item, they wouldn't refund my money, and I filed a fraud claim for lack of deliverance of product. I got my money back from VISA. It was the only way to get resolution. STAY AWAY - this is not a reputable company.

I have requested a return/refund 3 times and just keep getting idiot robotic survey responses! Some very interesting things here! I am planning to give uplift/inspirt very bad reviews on Facebook and yelp + report you to the BBB!

The time period that was given in the description was misleading. I ordered it
On Dec. For an event on Dec. 15. The description said that it would be 7-10
Days and shipped with in 1-3 days. I did not receive it until Dec. 18. I tried to
Use the chat line but they could not tell me anything and just referred me to an email which I used but no one responded.

Easy and quick shopping. Thanks! But I must add that the delivery was terribly slow. This was a Christmas gift, and the company seemed to be located within the United States, so I figured there was a good chance to get the item in time. The actual location from which the item was shipped is China, so I did not receive the item until after Christmas. This discrepancy between the supposed location of the company and its actual location is not noted in any obvious place on the website or in the confirmation emails. Very disappointing.

I was surprised how small the lighted butterflies and solar pineapple were. Just expected them to be larger. If the dimensions were listed in the "ad", then I missed them and it's my fault. But for the price, thought they would be larger.

I purchased a wearable IR neck massager HX-5880 for $29.97. It came yesterday August 1, mailed from China. ( I did not know this) It does NOT work! I put proper type (new) batteries in, turned switch to "on" and nothing. Tried another set of new batteries, still nothing. Instructions say if unit will not come on check batteries are put in properly. I KNOW HOW TO PUT BATTERIES IN! It does not work! If your 100% satisfaction guarantee is true, send me what I ordered only one that works or refund my money! Inspire Uplift response to me was. " We are deeply sorry for your negative experience. We want to make it right by offering you $10.00 off your next order of $30.00 or more" What! I already spent $29.97 and recieved a broken item. I would like a refund!

I order an item on Dec 11th it is now the 29th and still no item. Not only did I miss Christmas but also New Year. This is totally unacceptable. Everything else I ordered from other companies arrived on time. Never again.

Easy shopping. I received my items yesterday. They arrived just in time cause it's cold outside and I have no heat in my vehicle. I ordered these items to keep me warm and to defrost my windows for the winter.