Received my "And God said "T- shirt today, was really excited as I was getting it for my daughter who has rescued several dogs. I was disappointed with the size, the XL was extremely small. I guess in the way the shirts are sized I should have gotten a 1x I may be able to give it to my Great Granddaughter so all is not lost, just really disappointed.
I receive emails from IHeartDogs.com. They have some very helpful information for pet owners. I shared the site with my sister, who is mother to an older dog.
I have ordered from this company with amazing results. They answered my questions very quickly and products are great. Who cannot love a company that helps animals. Way to go guys, great job!
Thank you Tabitha! We appreciate you as our customer! :)
I ordered this blanket for my lab and she loves it! It came in the mail so fast and a free one was donated to a shelter dog!
Hi Kelly! Thank you for sharing the photos of your beautiful girl getting cozy on her new blanket :) We are so happy to see she is loving it.
I called and no one would answer the phone emailed several times and no response. I will never buy from this company ever again I bought gifts for my wife and daughter and I ordered before the cutoff date. Was told be there by Christmas that didn't happen I would give. A big fat zero for customer service DON'T ORDER FROM HERE
Waiting for my $22.72 refund for 2 very thin "You had me at Woof" kitchen towels. Said my account would credited 3 to 5 business days. Still waiting!
Hi Marlene! We're sorry to hear that you weren't happy with your purchase. I researched this issue and found that the issue has been resolved. You were refunded and issued a store credit on us due to the initial delay. If you have any additional questions or concerns, please reach out to us directly :)
I heart dogs is like heaven for dogs! Literally you can find about anything you will ever need for your dog, whether it's dog food, toys, cleaning products or even accessories!
Tamer: Yes, it is definitely a haven for dogs and dog owners! We are so glad you support our site and the important cause of caring for shelter dogs :) Woof!
I love Iheartdogs! I donated towards the Fund a Senior Dog Hospice and love that they are doing such a generous thing for homeless senior dogs
We appreciate your donation!
I purchased a t-shirt here and I wear it all the time! Then my son and daughter-in-law bought me a fleece jacket and I love it too! Love their jewelry, too!
Marie, thank so much for letting us know! We're glad that you love your purchases!
I ordered the shirt said it was going to be delivered 10 to 14 days I emailed at 10 days and they reply with an email very rude with CAPS
IT TALKS 10-14BUSINESS M-F 10. Well it's day 17 and I still do not have the shirt
Hi Karen: I'm so sorry for the misunderstanding on the delivery times. Our custom things do take a little longer as they are made and printed once the order is placed. I believe I have found your order in our system as well as emails to our customer service department that were handled. I will send you a private message with the delivery confirmation. :)
While I enjoy the few things I've purchased from iHeartDogs.com, I need to warn everyone, that I'm always a medium, and sometimes a large (based on where it's made). I reordered the hoodie I purchased a few weeks ago, and I had to order extra large.
I am not a large woman by any means, and never wear extra large anything. So just a heads up. LOOK AT THE LABEL BEFORE BUYING TO SEE WHERE IT'S MADE.
It is comfortable, but then I looked for where it's made, I wouldn't have ordered a large, but would, the Extra large-- knowing what I do now!
Thanks for your review Kathi! We definitely recommend checking the size chart on the product page to confirm the measurements before selecting your size. And if you find the size you chose is not a perfect fit, just reach out to our Customer Support team at orders@iheartdogs.com and they'll help you make an exchange at no extra cost :)
Get some unique items while donating to a great cause. The articles are useful and informative and lots of happy ending stories about rescue dogs
Thank you for the positive review Tamara!
Great site so informative with their articles. I love all the products I have ordered, also it helps animals in need. BONUS!
Thanks so much Georgia! We really appreciate your wonderful feedback :)
Ordered multiple t-shirts and was very pleased. Would highly recommend this site to anyone who loves Dogs. Lots to choose from.
We are so glad to hear that you are very pleased with the shirts. :) We sincerely appreciate your support and the shelter dogs thank you too!
Placed an order the second week in July, and have still not received it. It has been charged to my credit card account and I want a full refund.
Hi Donald! We are so sorry to hear that you haven't received your order! Please contact our Customer Support team at orders@iheartdogs.com and they will be able to look up your order and either issue a replacement or a full refund ASAP!
My hubby got me "we are their voice" Tee I love it! It fits perfect and the lettering and patter is awesome! I'm proud to be a voice
Thanks Gini! We are so glad you love your shirt!
They have great merchandise and articles to help keep your best friend happy and healthy. I love this place!
Thanks for the shout out Jodi! We're glad you love the site :)
Everything I've bought has been very nice. I love this site!
I highly recommend it. It also helps support and feed dogs.
Amazing company.
Thank you so much for your support! Together with our fantastic customers like you, we were able to feed 6 million dogs in 2016 and are on our way to surpassing that number in 2017!
Love the idea of buying a gift or product that offers feeding shelter animal on top of paying for the products.
Hi Cheryl: Yes - we believe so strongly in the cause of feeding shelter animals that we donate a percentage of the net profit to this cause. Last year we were able to feed 6 million dogs using this model and are on our way to surpass this number in 2017! We sincerely appreciate your support:-)
They have the best products and hard to find products! My girlfriend uses them along with another company and she always gives them rave reviews.
Thanks Avery! We appreciate the support! :)
Answer: Hi Brian. Our Headquarters, Shipping Warehouse, and Staff are located in the U. S (mostly our of Anaheim, California).
Answer: Hi Jason! We've partnered with GreaterGood.org for all of our give back programs. They are not associated with PETA.
Answer: Hi Suzan ~ Thank you for reaching out! If you use existing saved bookmarks, they will not count. We sincerely appreciate your support of the shelter and rescue dogs!
Answer: Hi Sandra - We'll be happy to check on your order to make sure you received your discount. Please write to our customer support team at orders@iheartdogs.com and provide your order number or the Email address used to placed your order. Thanks in advance!
Answer: Hi Patricia ~ Thank you for reaching out. Did you place a previous order that wasn't delivered as expected? In which country to you reside?
Answer: Hi Jaime - Please write to our customer support team at orders@iheartdogs.com. They'll be happy to check on your order and advise. Thank you!
Answer: Hi Amber ~ It depends which product you are referring to. Please let me know, and I'll be happy to provide a shipping time quote. :)
Answer: Hi Lawrence ~ Thank you for your inquiry. I am so sorry about the loss of your pup. At iHeartDogs.com, we are all familiar with the grief of losing our fur-babies! If you would like to donate both blankets, please follow this link: Give Warmth: https://give.greatergood.org/give/216579/#!/donation/checkout Each $10 donation provides two blankets and 50 meals to a shelter in need. However, if you prefer to purchase a blanket from our site, you can use the following as the shipping address, and we'll be sure to donate the blanket(s) to a shelter on your behalf: BLANKET DONATION IHeartDogs.com 1510 S. Lewis St. Anaheim, CA 92805 Under personalization, you can enter "NO PERSONALIZATION". Please write to us at orders@iheartdogs.com if you need further assistance. Thank you in advance for your support of the shelter dogs! Take care. :)
Answer: Hi Sydney ~ If you subscribed to the iHeartDogs Birthday Club, you should have received an Email asking you to confirm the subscription, at which time you would see birthday products that you can order and pay only shipping & handling. We do offer a birthday cake mix for purchase: https://iheartdogs.com/search/cake/?post_type=product&iid=HeaderSearchBox I hope this helps. If you have further questions or specific questions regarding your order, please reach out to our customer support team at orders@iheartdogs.com. Thank you. :)
Answer: Hi Sandy! You will not be charged any hidden fees - just shipping and handling as described when you check out.
IHeartDogs has a rating of 3.4 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. IHeartDogs ranks 23rd among Dogs sites.
Thanks Clara! :)