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IHeartDogs

How would you rate IHeartDogs?
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Tennessee
1 review
3 helpful votes
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I was unhappy with size
December 13, 2016

Received my "And God said "T- shirt today, was really excited as I was getting it for my daughter who has rescued several dogs. I was disappointed with the size, the XL was extremely small. I guess in the way the shirts are sized I should have gotten a 1x I may be able to give it to my Great Granddaughter so all is not lost, just really disappointed.

Date of experience: December 12, 2016
Indiana
5 reviews
86 helpful votes
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Informative Website
November 4, 2017

I receive emails from IHeartDogs.com. They have some very helpful information for pet owners. I shared the site with my sister, who is mother to an older dog.

Date of experience: November 4, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks Clara! :)

Canada
1 review
2 helpful votes
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Amazing company!
November 23, 2017

I have ordered from this company with amazing results. They answered my questions very quickly and products are great. Who cannot love a company that helps animals. Way to go guys, great job!

Date of experience: November 23, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thank you Tabitha! We appreciate you as our customer! :)

North Carolina
1 review
12 helpful votes
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I ordered this blanket for my lab and she loves it! It came in the mail so fast and a free one was donated to a shelter dog!

Date of experience: August 21, 2020
IHeartDogs R. IHeartDogs Rep
over a year old

Hi Kelly! Thank you for sharing the photos of your beautiful girl getting cozy on her new blanket :) We are so happy to see she is loving it.

Florida
1 review
11 helpful votes
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Christmas letdown
December 24, 2016

I called and no one would answer the phone emailed several times and no response. I will never buy from this company ever again I bought gifts for my wife and daughter and I ordered before the cutoff date. Was told be there by Christmas that didn't happen I would give. A big fat zero for customer service DON'T ORDER FROM HERE

Date of experience: December 24, 2016
Indiana
1 review
0 helpful votes
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Refund... Waiting
July 21, 2021

Waiting for my $22.72 refund for 2 very thin "You had me at Woof" kitchen towels. Said my account would credited 3 to 5 business days. Still waiting!

Date of experience: July 21, 2021
IHeartDogs R. IHeartDogs Rep
over a year old

Hi Marlene! We're sorry to hear that you weren't happy with your purchase. I researched this issue and found that the issue has been resolved. You were refunded and issued a store credit on us due to the initial delay. If you have any additional questions or concerns, please reach out to us directly :)

PS
4 reviews
3 helpful votes
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I love my dog!
April 24, 2017

I heart dogs is like heaven for dogs! Literally you can find about anything you will ever need for your dog, whether it's dog food, toys, cleaning products or even accessories!

Date of experience: April 24, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Tamer: Yes, it is definitely a haven for dogs and dog owners! We are so glad you support our site and the important cause of caring for shelter dogs :) Woof!

Maine
2 reviews
0 helpful votes
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Love this organization!
February 12, 2021

I love Iheartdogs! I donated towards the Fund a Senior Dog Hospice and love that they are doing such a generous thing for homeless senior dogs

Date of experience: February 11, 2021
IHeartDogs R. IHeartDogs Rep
over a year old

We appreciate your donation!

New Hampshire
4 reviews
1 helpful vote
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Love their products!
November 8, 2017

I purchased a t-shirt here and I wear it all the time! Then my son and daughter-in-law bought me a fleece jacket and I love it too! Love their jewelry, too!

Date of experience: November 8, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Marie, thank so much for letting us know! We're glad that you love your purchases!

Wyoming
1 review
2 helpful votes
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I ordered the shirt said it was going to be delivered 10 to 14 days I emailed at 10 days and they reply with an email very rude with CAPS
IT TALKS 10-14BUSINESS M-F 10. Well it's day 17 and I still do not have the shirt

Date of experience: May 6, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Hi Karen: I'm so sorry for the misunderstanding on the delivery times. Our custom things do take a little longer as they are made and printed once the order is placed. I believe I have found your order in our system as well as emails to our customer service department that were handled. I will send you a private message with the delivery confirmation. :)

Massachusetts
9 reviews
42 helpful votes
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While I enjoy the few things I've purchased from iHeartDogs.com, I need to warn everyone, that I'm always a medium, and sometimes a large (based on where it's made). I reordered the hoodie I purchased a few weeks ago, and I had to order extra large.

I am not a large woman by any means, and never wear extra large anything. So just a heads up. LOOK AT THE LABEL BEFORE BUYING TO SEE WHERE IT'S MADE.

It is comfortable, but then I looked for where it's made, I wouldn't have ordered a large, but would, the Extra large-- knowing what I do now!

Date of experience: May 16, 2018
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks for your review Kathi! We definitely recommend checking the size chart on the product page to confirm the measurements before selecting your size. And if you find the size you chose is not a perfect fit, just reach out to our Customer Support team at orders@iheartdogs.com and they'll help you make an exchange at no extra cost :)

Canada
28 reviews
55 helpful votes
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Great shop good cause
October 25, 2017

Get some unique items while donating to a great cause. The articles are useful and informative and lots of happy ending stories about rescue dogs

Date of experience: October 25, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thank you for the positive review Tamara!

Illinois
2 reviews
2 helpful votes
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Amazing!
April 2, 2018

Great site so informative with their articles. I love all the products I have ordered, also it helps animals in need. BONUS!

Date of experience: April 2, 2018
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks so much Georgia! We really appreciate your wonderful feedback :)

District of Columbia
2 reviews
3 helpful votes
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Ordered multiple t-shirts and was very pleased. Would highly recommend this site to anyone who loves Dogs. Lots to choose from.

Date of experience: May 24, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

We are so glad to hear that you are very pleased with the shirts. :) We sincerely appreciate your support and the shelter dogs thank you too!

Nebraska
1 review
4 helpful votes
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Lousy service
August 9, 2017

Placed an order the second week in July, and have still not received it. It has been charged to my credit card account and I want a full refund.

Date of experience: August 9, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Hi Donald! We are so sorry to hear that you haven't received your order! Please contact our Customer Support team at orders@iheartdogs.com and they will be able to look up your order and either issue a replacement or a full refund ASAP!

Pennsylvania
1 review
1 helpful vote
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I love my tee
July 17, 2017

My hubby got me "we are their voice" Tee I love it! It fits perfect and the lettering and patter is awesome! I'm proud to be a voice

Date of experience: July 17, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks Gini! We are so glad you love your shirt!

Arizona
6 reviews
21 helpful votes
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They have great merchandise and articles to help keep your best friend happy and healthy. I love this place!

Date of experience: July 8, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks for the shout out Jodi! We're glad you love the site :)

Florida
3 reviews
7 helpful votes
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Everything I've bought has been very nice. I love this site!
I highly recommend it. It also helps support and feed dogs.
Amazing company.

Date of experience: May 28, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thank you so much for your support! Together with our fantastic customers like you, we were able to feed 6 million dogs in 2016 and are on our way to surpassing that number in 2017!

Wisconsin
1 review
2 helpful votes
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Love this site
April 15, 2017

Love the idea of buying a gift or product that offers feeding shelter animal on top of paying for the products.

Date of experience: April 14, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Hi Cheryl: Yes - we believe so strongly in the cause of feeding shelter animals that we donate a percentage of the net profit to this cause. Last year we were able to feed 6 million dogs using this model and are on our way to surpass this number in 2017! We sincerely appreciate your support:-)

Mississippi
5 reviews
17 helpful votes
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They have the best products and hard to find products! My girlfriend uses them along with another company and she always gives them rave reviews.

Date of experience: September 14, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks Avery! We appreciate the support! :)

Overview

IHeartDogs has a rating of 3.4 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. IHeartDogs ranks 23rd among Dogs sites.

service
10
value
11
shipping
10
returns
7
quality
10