HP

Terrible printer, No support. Have been waiting for several weeks for HP to contact me still no answer. I have called them 6 times with new tickets every time. Thye don't care about their customers.

HP provides very poor service and product, very dirty and sells very damaged products to the customer and makes everyone fool, sells bad product to the customer and when they ask for a replacement, they do not give the replacement to the customer. From my side, I advise every customer who buys HP not to buy any product of HP because HP gives very dirty service and fools the customers, this has been my very bad experience.

Scammers enforce you to replace every single color ink, IM NOT USING PINK IN ANYYYYYYYYY PRINTING JOB EVERY WHY DO I NEED TO REPLACE THIS $#*!? AND I CANNOT BYPASS THIS WITH THEIR CANCEROUS INSTALLED PROGRAM FOR PRINTER $#*! ME.THIS COMPANY IS SO TRASH

Inexperience HP customer service. Purchase 3 years extended warranty for next day on site service. Whenever our office has HP laptop hardware problems we contact their customer service but received no satisfactory solution. It's either they promised to call back once they checked with their 2nd officer or technician or whosoever (like I mentioned earlier their customer service are inexperienced) but nobody ever called back. Our warranty for next day on site service become one month or so service. To further worsen we need to keep calling them back for more than 3-4 times to follow up. HP customer service and technicians have no initiative, inexperience, not customer oriented and not trustworthy in keeping their commitment to their customers. Very slow and taking their own sweet time to settle their customers' computer problems. As an organization, this is unacceptable. This leads to many office work backlogs as the staff's computer are not fixed. They just simply don't care about their customers' problems.

I don't know how I got sold on the insta ink probram, but I did. And when I went to cancel it, they dissabled my printer... so, I had to stay in insta ink program if I wanted to use my printer. Recently my debit card was compromised, and when the charge didn't go through, they dissabled me again. So I gave them the current info, and then recieved a message it might take 30 minutes... 3 hours later I still couldn't use printer. Called in... now get this... they wanted $51 to enable my printing... SMH

Great Headset Not so Great Customer Care
The Headset is great, or should I say was great when it worked, but the customer service is the worst, When I called HP to exchange the defective 6M cable, my Reverb G2 was still under warranty, nothing got resolved, never got the 6M cable, and the warranty ran out. That's 1 year of trying to no avail. So I basically have a HP $1000 product which has been collecting dust since. HP doesn't care about their customers but they do love the money. They don't even answer your emails. 5 stars is for the product only, for Customer Care -5 Stars. All that because of a cable, HP did you get that? A 6M Cable that I was even ready to pay for, but they said it's unavailable for me to buy but it was for new customers and businesses. WOW Major Facepalm.

I bought a custom laptop from HP website. One of the biggest mistakes I have ever made. Aside from their sh@t customer service, the laptop was delayed well over 6 weeks. I am on college excel track, trusting HP to deliver on promises was one of the biggest mistakes I have ever made. LIARS! The management straight lied to me on multiple issues, including a partial refund for their ineptness. This company has cost me so much money in productivity and loss, I will NEVER buy from them again. God forbid, after months of lies and delays, the laptop has any issues. I have read review after review since ordering of how they screw their customers. My bad, if something is wrong I'm just out a grand. Do your research. This company WAS, past tense, reputable but has become trash, liars, and all about YOUR money. If you call and can't speak anyone regarding your problems / order, simply choose the option that you want to 'buy' a laptop and you will speak to someone quick! Piece of sh@t liars! Worst business ever! Eat me HP!

I bought and HP Officejet Pro 6978 and had it less than 6 months and the printhead went bad. It was still under waranty. I called tech support and was told to send the printer back for a replacement. I sent it on the 2nd of December, they received it on the 5th of December. Called today to see where my replacement was, and have to call again tomorrow for an update. I was told that I should have received it on the10th. Still waiting. How do I get my printer?

This company took 3 months to get me my laptop, after i got it, i had to spend multiple hours with tech support, and now my laptop is back in customer service for a flickering mouse curser. THE ENTIRE REASON WHY YOU BUY A NEW COMPUTER IS TO AVOID THIS **************.

I wil lnever buy a HP machine again and will make sue everyone and their mother knows about this s**** company.

HP Pavilion x 360 2-in-1 Laptop i7 (2023)

One of the worst decisions was to go with this model.
The performance of this laptop incredible slow even with 16Ram and 1T SSD

This unit can be good only for casual use if you need computer for it sake.
One of the worst for past decades, operation system slow and terrifying for all
Kind of operation, excluding YouTube watching and basic game playing. Not suitable
And uncontrollable while using for work, filling downloading and downloading.
All kind of operations, too sensitive to control your activities that to leads to all
Horrible disaster while using including basic operations causing in messing files,
Text, setup, work application routine.

Have bought 2 17 in laptops in 8 months, first one screen broke, couldn't be fixed, second one the hard drive broke, hp did not honor warranty, so no more crappy hp products in my home.

What a sorry excuse for a company. I wish I had read these reviews before purchasing. Trying to get customer sevice on the phone line or your dedicated support person is pointless. DONT BUY HP.

I purchased an hp coloured laser printer last year on 19 Feb 2022. Its drum got faulty, now it prints an image of the upper part in the lower part of page.

We bought a printer during COVID. HP had no cartridges for replacement. Walmart finally go them and we replaced our cartridges. Even though I was forced to sign up for Instantink I cancelled in the winter as we only use the printer during the summer. I now am told I hadn't canceled and now even though they had "suspended" my subscription, they say I have to pay for all the months even though I never received anything from them. Never buy from HP.

Your customer support people are good. Your process for providing assistance is TERRIBLE. I have sownt COUNTLESS hours trying to fix this printer--with & without tech support, but the printer is flawed & I still haven't been able to resolve the issue. HP has made it next to IMPOSSIBLE to return this defective product & get a refund. I will NEVER purchase another HP product again. And I will provide this review to Google and social media.

If you buy a computer from HP direct you cannot return it without a restocking fee even if you haven't used it for a day.
This is absolutely outrageous.