Wanda M.

I have been using hp products for the last 20 years and in that time their products and services have done nothing but go down hill. Customer service is absolutely non existent, every time I try to log in to my account it takes me 3 hours of fighting their system, even their instant ink subscription is a joke its been over 3 months since I have received colored ink and trying to get anywhere through their virtual assistant is a complete and utter joke. All it does is send you on a trip of runarounds that lasts literally for hours. I remember a time when the name HP actually meant quality, but that time has long since passed. They should be ashamed of themselves for the shotty way they do business and the atrocious quality of their products. Shame on you HP.