HP

I had never seen such a kind of terrible customer approach and support service as HP Turkey and had spent too much time in order to be repaired my HP Laptop due to HP's insensitivity. There was a blue screen error caused by hardware, but HP Support Team just format and change battery in order to fix this chronic problem in spite of I warned them many times and gave all of the details regarding to the problem. I am not complaining about the hardware problem, of course it is possible for every brand. However, it is really a terrible customer approach to format a computer having an hardware problem several times. So, I will never buy or use any of HP products anymore even if an USB memory after seeing HP's terrible approach.

https://www.hp.com/

This brand of HP very bad first online is not a good option with this website
Customer service is a very specific line of the word for you if you ask for any help.
Very bad poor service. No return and 15% restocking fee which is very bad. COSTO/ Walmart /TARGET BEST BUY if good and best you can buy from any other store which helps to provide all service with the competitive web site and price, who live in the USA

HP sure has technology issues for a computer company! Say you want to find a docking station for your EliteBook. Typing in "docking station EliteBook 8760w" returns 0 (that's zero) hits. The only way you can find out which model to order is to call them. If you have technical issues and look to their website you will be directed to different pages than you will if you call customer support; the customer support pages are the correct ones and the searched ones are outdated, by the way. It would appear that HP is so busy trying to get out of the tablet and PC/Laptop business that they've totally forgot to maintain a working web site for these products. Long delays on delivery because of parts shortages and defective products make HP a site and a company that you should avoid.

Absolutely horrible, bought this printer 3 months ago. Does not allow a hard wire to your computer. After three months it stopped working via bluetooth. Contacted customer care and they said I had to pay $100 to get rid of so called "malware" that has infected the printer. DO NOT BUY THIS GARBAGE!

So I bought an HP printer with Smart to provide ink on a subscription service. Had it a year. It has so far failed about 10 times. Each time i have to delete the printer and reinstall it... and an upgrade last week lost all the drivers. No warnings no msg just printer offline. Has taken me 4 hours of messing about to delete printer and the print queue. Relod printer update drivers manually. Entailed logging into Smart 4 times. I tried to leave feedback but it can only be done via a microsoft account or facebook account... They have no idea who someone is... and the consequences. As an IT GLobal strategist ive managed over half a million pcs laptops and printers. 50% HPs... but that will change. We wil lreview this stupid HP software that kills itself each upgrade. It will be history. I recommend everyone buys epson or Cannon but forget HP they are disappearing up their own software black hole and you cant even speak to someone. Even as a subscriber.
ID rate as DIRE

This mouse is very good i think, but for its price not the best. The mouse buttons move around annoyingly. The mouse is very heavy and the sides are not grippy, so if you like light weight mouses i wouldn't recommend. Good things are that the mouse is very comfortable and the side wings are removable so if you don't like them you can just remove them. Very fast response time. Its very effective at fps games like cs: go. If you have a couple dollars spare i would recommend but for a budget setup, well no. Good mouse overall.

I ordered a custom built laptop on Jan 22nd which the order said would ship Feb 17th. Seemed a little long, but I was willing to wait a few weeks. HP charged the full amount to my credit card at the time of the order. On Feb 18th, I get an email saying it has been delayed and now the shipping date is Apr 1st due to "a direct result of unexpected supply constraints". When I contacted customer service, they wouldn't guarantee the April 1st shipping date. I kept pushing and told them I wanted a credit or they could cancel the order. They offered $30, so I told them to just cancel it. I wasn't waiting another 6 weeks for the next shipping date and they wouldn't even guarantee that. Also, I went on their website and built again the same custom laptop which said it would ship Mar 22. Clearly they have no idea what they are doing. If they don't have the parts in stock to build a laptop at the time you order it, then they shouldn't be offering those parts to choose.

HP unfortunately like ALL printer companies does then profit over quality model. They intentionally build in design flaws that lead to the printer not being able to detect full amounts of ink in the cartridge or other problems that force customers to pay more for less ink.

This wouldn't be SO bad if they at the VERY LEAST let you get some ink from the cartridge, however due to a flaw on their end the ink cartridges on my printer occasionally display that they are empty even if they are brand new. The built in function to force higher cost for less ink is broken and now the new cartridges display no ink.

NO REFUND available for their design flaws.

What a joke.

Bought a new printer that came with HP+. I don't normally print a whole lot, but had just started homeschooling my kid and was printing more than normal... I have 2 UNOPENED ink packs that were sent to me... but I canceled HP+ because I printed a majority of what I needed so far. When I canceled the service... I was told that I could no longer utilize the ink cartridges that I paid for with the service because I canceled... this doesn't make sense to me, as I did in fact pay for the ink within the service... will never use HP+ again... well never use OR purchase anything HP related again.

Don't put your profile info in the review, their techs literally do not stop calling i already asked them to stop calling me and they said they will continue to do so until i do what they want which is update my driver by giving them my computer details so they can update the driver, they want me to giveout my computer information to them which im not they dont need that,! When its the printer computer why do they want my computers numerical information, they called this mornign i told them to please stop calling me that same guy already blew up my flew 4 times! They are not respectful they said they will continue to call me after i told them to stop.

When you purchase a laptop or HP product it comes with hidden charges fees etc that I was unaware of I specifically had problems with the OneDrive. I bought a laptop with 1 TB which is a lot of storage, however I was unaware of this OneDrive scam that limited me to access files that automatically downloaded to this drive after I reached the 5 GB max. This problem led me to try and fix it on my own so I simply deleted the files off my onedrive but it deleted them off my computer. I tried to get help from support but they then tried to charge me 50 dollars and a monthly subscription. In my opinion I believe when purchasing a product that is very expensive in the first place I should not only get the service and helped needed but also not be afraid of these hidden scams and fees that come with it. Friends with apple of none of these problems and also when you call support you don't have to wait over an hour as well or scammed for help.

DO NOT BUY either of these printers. I have nothing but problems with both printers for the past 18 months. Life of these printers is supposed to be 5 years, yet we can only access technical support in 1st year. I have had following issues: (1) test page doesn't print, (2) printer is offline when wifi is working/connected, (3) had to update drivers three times, (4) have been on phone with HP Support for 6+ hours, (5) told today that warranty is expired and have to pay $19 in order for technical support to help me. I am pitching these and am buying ANYTHING BUT HP.

I messaged the US team on WhatsApp and they were very rude and rude, not only they didn't help but even the simplest thing I asked them to do was give me the driver link.
This was not the problem with their WhatsApp messenger, she tried, but their team did not help and they were very stupid.

Worst never buy they are only interested to sell products after sales service and availability of ink is never in stock and then suggest sell the old and buy new launch products even if the old machine is working properly and in perfect condition If a person values money he/she should never buy a HP Products

I purchased a HP printer and went through a myriad of steps to get it running. It unboots itself OFTEN and if you are in need of printing you have to go through the steps again. The only steps you can skip are the ones to unpack the printer. I have had to print at the library. I am going to get the cheep printer I bought for my college student and use that. I will not have to spend over an hour reinstalling the printer to print. Walmart printer, Cheep, WORKS!

Had bought a HP OfficeJet printer in early 2020 which broke down shortly and was replaced with a new one a few months later. The newly replaced printer broke down again and so I contacted the call centre who opened a case and promised to follow-up but the next day closed the case with no reason.

I could not respond to their "do-not-reply" email and so reached out by phone and their WhatsApp number but ended up chatting with a chatbot which finally connected me to a live agent but the live agent acted like a chatbot and could not respond to my basic request to have the last agent who we spoke to call me back and that last agent had promised to call back with a solution anyway.

It seems clear after a while the live agent in the chatbot's objective was also to close the case after having "opened" the ticket request even when the issue had not been resolved at all. It's a terribly let-down and I do NOT recommend HP printer nor its lack of basic customer service!

I ordered a PC for Christmas and they said it'd ship before Christmas. I ordered in November. It was delayed, I understood that, but was assured via chat it would ship on the 8th. It STILL isn't shipped and delayed again.