Murat Y.

As an LG Customer having used several products made by LG, we have been upset after encountering a problem with our Dish Washer (F14A7F0... model). Although we do not use intensively our Dish Washer (there are only 2 person in our home), we observed lots of molds on the shelves of the machine after a rarely usage for 3 years. On the other hand my friends who use different brands i. E. Arçelik, Beko, Bosch have never encountered such a kind of problems with their machines after at least 8-10 years usage. We first contact local LG Customer Services but they do not help as the warranty is expired. However, this problem is originated from the fabrication and such a kind of problems are normally taken into account in a different manner even if the product is a shoe. But for LG, it is not valid even if there is a manufacturing problem.

In addition to this, there is a more serious problem with LG Customer Global Services. Although I have informed HP Customer Services by using all of the possible contact ways and addresses on their web site i. E. *******@lge.com, *******@lge.com, *******@lge.com, *******@lge.com, *******@lge.com, *******@lge.com, I have not received any reply from none of them for 45 days. That is really terrible for a Global brand not having a Customer Services that has capabilities to reply messages for 45 days. So, we are really upset and do not think to buy any LG product anymore!..

I had never seen such a kind of terrible customer approach and support service as HP Turkey and had spent too much time in order to be repaired my HP Laptop due to HP's insensitivity. There was a blue screen error caused by hardware, but HP Support Team just format and change battery in order to fix this chronic problem in spite of I warned them many times and gave all of the details regarding to the problem. I am not complaining about the hardware problem, of course it is possible for every brand. However, it is really a terrible customer approach to format a computer having an hardware problem several times. So, I will never buy or use any of HP products anymore even if an USB memory after seeing HP's terrible approach.

The product in my order is good. But Banggood Customer Service is really terrible and always underestimate the voice of their customers... So, I do not thing give order again from Banggood...