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Hoverboard360 Reviews Summary
Hoverboard360 has a rating of 1.2 stars from 161 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hoverboard360 most frequently mention customer service, credit card and tracking number. Hoverboard360 ranks 43rd among Scooters sites.
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Ordered December 11th. Send them emails and tried to call. Order supposedly was with ups on Dec 21st but no tracking # sent. I now have a tracking # and board supposed to arrive Dec 28th! Well, I don't want it now and noticed board is shipping from Hong Kong so will probably catch on fire! Do not order from this company, my son's Christmas was ruined!
I ordered just a pair of shoes for my sons Xmas gift on December 1st with they're promised 2 day shipping. Never got even a email with a tracking number or any kind of contact. Called over 200 times voicemail full. Emailed 25 times no reply. Went to the address listed In Lynbrook NY. Fake address it's a lawyers office. Do not order from here. I reported them and cancelled my credit card payment to them.
I reported them to my bank. They will investigate them. I ordered on 12/01/15 and NOTHING TO DATE 12/24/15. I let them know if they did not cancel my order or refund my money, I would report them to my bank as bank fraud. They FINALLY RESPONDED to that email stating they would refund my money in 2 days... They never did. That was the last straw. I hope my bank finds out who these $#*!birds are pressed charges on them.
I ordered a hoverboard and they promised it would come before or by Chritmas. So far we haven't recieved it at all. Do not buy from HoverBoard360.com everything they do is a scam!
Received the hoverboard, and I did talk to customer service, she promised me it was a samsung battery. It isn't. I ordered hovershoes, and didn't receive them at all, and no one will respond to my calls, emails, facebook messages. I am scared of the hoverboard, I hope it works for my boy. This company lied at every turn, and now will not acknowledge me at all. UPDATE: 12/28/15 The hoverkicks are being delivered today. Doesn't make we want to up them a star, only because there customer service was almost non-existent. The hoover board is performing very well.
FRAUD - I ordered a Hoverboard 360 and received a Imotto Generic Hoverboard. When you call customer service you receive a message stating the mailbox is full. I fortunately paid with PayPal - who has started a dispute with Hoverboard360. If you used PayPal I suggest you call them.
I ordered two pair of sneakers from this bogus company on Dec 11,2014. I have not been able to get anyone to answer the phone. They immediately took $128.00 out of my account. And the calls get forwarded to a voicemail that says they are full and call back later. I'm reporting this company. Poor customer service, and crooks to my children Christmas surprise!
All I ordered is a pair of Hover kicks for my 12 year old daughter, one of the only things she wanted, and I have yet to get a tracking number, but they surely got their money. I went on e-bay and see the same Hover kicks but get this, they are only $19.99 not $59.99 hence no charge for shipping, and they come in like 21 Business days, not the 2 Business Days they promise. So, I am assuming that this is an Importer company and my shoes will come to me, but it won't be for Christmas, more like Mid January :(
Took over 2 weeks, when finally arrived was NOT a hoverboard 360, instead they sent me an I Moto? I called and emailed and no response. What I did was contact my credit card company and filed a report with them. They credited my card back the money and are taking their money back due to this. I advise everyone to contact their credit card company to get your refund and let this company deal with many losses
I ordered a hoverboard from them on December 14th and still have yet to receive it! They will not answer nor will the respond to the emails I have sent. I am going to contact my lawyer.
I placed an order with Hoverboard360 on Dec 17th. The only thing I have received from them was an email confirmation. They never sent me an order confirmation. I sent several emails and received no response. I tried calling the phone number listed on the website *******298 to require about my order, someone picked up, said I had the wrong number, and hung up the phone. I was confused and thought I had the wrong number but pressed the redial button and it was indeed the same number. This time it was a company voicemail without option to speak to a live person. I reported them to my credit card company as a fraudulent company/website. The credit card company had a total different contact number then the website provided. Shortly after I contacted my credit card company, I received an email from "Hoverboard360" saying that they tried to contact me previously but could not contact me and provided me with a "BOGUS" previous email that had no "sent confirmation" asking me to provide my Credit card number again because my order was placed on high risk and they wanted to make sure they had the correct information. IF THAT IS NOT A SCAM, I DON'T KNOW WHAT IS. DO NOT ORDER FROM THESE PEOPLE.
Just reported them to the Rossen report on the today show.
Report them to your local news. Send them to everybody so they can not get a business license.
Their voicemail is full. No respond from email.
Do not let these guys enjoy their Christmas as we have to explain to our kids that we were scammed. CORREcTIOn - the children were scammed. We are to teach our kids to do the right thing and be honest. You can't fill the orders- just tell us and give us our money back. I will understand- the coward will not answer their phone or emails.
Long Island- NY
Do not order from them! I ordered back on Dec 10th and still have not received it even with a two day shipping and it is 12/22. Thank you for ruining my son's Christmas! When checking on what happened, they responded that I would get a tracking number in 24 hrs, but in 24 hrs still no tracking number! Horrible! Do not get scammed from these people!
I ordered a Hoverboard on November 28th. They sent me a form that said if I didn't fill out within 2 days, my card will be credited. I didn't see it so I didn't fill out the form. However, my card was still charged. I CANNOT GET IN TOUCH WITH THEM TO CREDIT MY ACCOUNT.
Unbelievable.
I ordered the shoes on 12/1 and have not gotten them yet. I have called and e-mailed them still nothing. Not and e-mail or a call. But they took my money right away didn't have a problem with that
I ordered and company phone nor email works! Called numerous times and they did not respond! Don't order from this company
I order some hoverkicks on dec. 11 and it said it would of have been on my door step within 2 days but its dec. 22 and there still not here
Do not give these people any more money. I paid 70 dollars for hoverkicks and the money was instantly taken out. Claimed to have a two day free shipping which is false. Here it is 3 days before Christmas and I still haven't received them.
I called the beginning of December and someone actually answered and they said no tracking number and was trying to talk me into buying a hoverboard! Said I would get it the week after I'm which I never did. Now no one is replying to my calls or emails. FRAUD
I placed an order mid November. The site promised two day shipping. Well over a month later I have not received part of my order and they will not respond to emails or answer their phone. I have emailed and called daily for over two weeks. Very disappointed. I would absolutely not recommend hoverboard 360 to anyone!
I ordered my hoverboard360 on thanksgiving and have not received anything! The money is taken out of my bank a still nothing. Calls and email going unanswered. No tracking number, nothing. I have been scammed and plan on taking legal action for the false advertising, misrepresentation and theft! I definitely want my money back and this company taken out of business!
About the business
A Hoverboard (or hover board) is a self balancing 2 wheel motorized board. The best way to get around is on a Hoverboard. Experience the future today!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members