Hopper has a rating of 2.1 stars from 3,447 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 436th among Travel Deals sites.
I found great deals on hopper, cheaper than the other apps and they guarantee money back if the price goes down!
Really disappointed that the Flex rate feature is gone. It was the main reason I used this app so heavily over its competitors. The ability to pick a destination to watch over certain dates was a great resource. The deals feed isn't as useful. I definitely don't use this app as much anymore and rely on other options more. Also from a customer experience standpoint, when I opened the app and all of my Flexed locations/dates I was watching were gone, it was frustrating. Some sort of communication that my Flex locations wouldn't be available anymore would've been nice.
This app is awesome! I use for biz and pleasure and help my clients and book retreats
Easy to use , accurate & give flight details
Recommended this app to friends
Agreed, Flex Rates is why I use Hopper. What happened? Please bring back. I want to plan my trip with the best rate in a month or over a 3 day trip in July, not specific days.
I love Hopper it has given the opportunity to travel more on affordable prices. It feels as if I have my own travel agent. Quick, easy and affordable!
Don't bother with the Price Freeze option. It's not guaranteed.
I've booked two trips using the Hopper app- and I've gotten great deals both times. This is the first time I've written a review, it's that good.
This app is fantastic. Im a frequent flyer and I will never use another app.
Can you please multiple option to watch flights wit different destinations? Right now I only can watch one destination but I usually take two vacations thru the year. It will be fantastic to be able to watch more destinations that way I won't lose a good deal.
Really easy to use and find deals that sometimes you can not find easy. It does the work for me.
So easy to SEE the dates and the different prices on the calendar. Thank you!
I am trying to make purchase that the app says is available, but when I try to check out, it is telling me that there is an error.
What a fantastic app!! Love how easy it is to use to get the best price!
Thanks Hopper for letting us know when the best deals are available and finding the best price.
Really fast and works well and the app is quick
On finding the best and cheapest flights. Easy paying for your flights and fast updates!
I like Hopper. I do not like that I cannot select my seats. I also do not like the fact that they want to keep my credit card information saved in their system. Otherwise, the App is good.
I've been using this app after it was recommended by a friend, it's straightforward and I love it!
Hooper is extremely helpful!! Enjoy using it all the time.
Like the ease of use , and helpful hints it gives to book flights , love this and great prices
Answer: File a claim with your bank. They charged me An additional 2 nights after hopper said they would refund my money. Instead they went without my consent n charged me an additional 2 nights. I was robbed for a total of 3 nights. Without being able to contact any support. A total Scam!
Answer: No they are about polar opposite of trustworthy. Run don't walk away from this company. My lesson cost $1435 dollars. If you require customer service look elsewhere they have none. Not even a phone number which is the first red flag.
Answer: There is no customer service, no phone number and no one will address your concerns on social media, or through their app.
Answer: DO NOT TRUST THIS APP WHAT SO EVER! They booked 3 nights after I was waiting for my refund. TOTAL SCAM!
Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.