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HopperReviews 3,447

2.1
How would you rate Hopper?
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Hopper Reviews Summary

Hopper has a rating of 2.1 stars from 3,447 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 436th among Travel Deals sites.

service
673
value
648
shipping
276
returns
471
quality
554
This company responds to reviews on average within 0 days
Karen U.
1 review
0 helpful votes
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Great finds
January 20, 2020

I liked Hopper letting me know about good flight prices!

Date of experience: April 21, 2020
Daniel G.
1 review
0 helpful votes
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Rob
January 20, 2020

Just used Hopper for the first time. By changing days - easily done- saved over $250. Will do it again.

Date of experience: April 21, 2020
Carol B.
1 review
0 helpful votes
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Love this app
January 18, 2020

Got insanely low ticket prices. Couldn't be happier with how easy this app is to use. Highly recommend!!

Date of experience: April 21, 2020
Mary H.
1 review
0 helpful votes
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Easy
January 19, 2020

First time booking through Hopper. Great price, so easy.

Date of experience: April 21, 2020
Brenda G.
1 review
0 helpful votes
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Took my money
January 19, 2020

I tried to book and it said sever failure try again. So I exit the all and saw on my bank I was charged but the trip doesn't show up on my account and I can't contact sostener support ... someone help !!

Date of experience: April 21, 2020
Nicole R.
1 review
0 helpful votes
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Love
January 17, 2020

Hopper makes it easy to find the cheapest prices and keep track of itineraries!

Date of experience: April 21, 2020
Maria A.
1 review
0 helpful votes
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So easy! Incredible!
January 18, 2020

I bought a price freeze for $10. When I bought my ticket days later, within the week, the price had gone up. I went ahead and booked the higher ticket and Hopper let me know they'd reimburse me the difference - and they did! Amazing and easy. I highly recommend Hopper!

Date of experience: April 21, 2020
Stephanie A.
1 review
0 helpful votes
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Price Freeze
January 17, 2020

I wanted to share my experience with the new Price Freeze feature. I was a little skeptical but tried it and had a great experience. We bought 5 tickets from Chicago to New York and ended up saving about $270 in total with the price freeze. I would do it again.

Date of experience: April 21, 2020
Chris H.
1 review
2 helpful votes
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My go to APP for travels
January 17, 2020

A coworker told me about Hopper. So glad he did. I checked out the prices on other travel sites and was pleased to see we saved over $100 on each ticket.

Cool tips and I used the "price freeze". I dig Hopper and have no problem leaving that little bunny a tip for all his hopping around getting me the best prices.

Date of experience: April 21, 2020
Ben A.
1 review
0 helpful votes
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I used this app a lot to watch general dates or keep an eye on cheap tickets to "anywhere" so I could jump on a good deal if it came up. They've started pushing hotels so much that I can't even use the app anymore, unless I have specific dates I'm watching for. Maybe there's still a way to keep it flexible but the app changes so often that it's difficult to keep up with.

I'm still giving three stars because their predictions are great and it's still great for keeping an eye on a specific flight, but I miss a lot of the functions available in previous versions.

Date of experience: April 21, 2020
Helen W.
1 review
0 helpful votes
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THE BEST!
January 17, 2020

No bs, this is one of my favorite apps E V E R. Hopper has allowed me to book so many trips at amazing rates and I am forever grateful. Always recommend to my friends. Be smart, use this app!!

Date of experience: April 21, 2020
Sandra U.
1 review
0 helpful votes
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Love that it's color-coded for flight price levels to corresponding calendar dates. Offers other flight consideration options, as well as recommends a wait' or buy' tix at time of booking, & keeps all pertinent flight info neatly & conveniently all on same screen so no having to flip back & forth screens or trying to remember all your data entries. All this to help you reach the best, optimal results for your trip. So happy I stumbled upon this lil convenient app!! Definitely a must-have booking app at your fingertips.

Date of experience: April 21, 2020
Alex F.
1 review
0 helpful votes
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I've gotten this error for a few weeks. This was the whole reason I started using hopper over a year ago...

Date of experience: April 21, 2020
Peter B.
1 review
0 helpful votes
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So easy!
January 15, 2020

Hopper does all the work for you and let's you know when it's time to book your flight! Love it!

Date of experience: April 21, 2020
Brian J.
1 review
0 helpful votes
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Price Freeze
January 15, 2020

Worked great!! I contacted them initially to ensure my refund for the price difference was being refunded. They responded promptly and had my money in my PayPal account with in a week!! I recommend this app!! Flight in a couple weeks, will review again!!

Date of experience: April 21, 2020
Michelle K.
1 review
0 helpful votes
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Thank you
January 15, 2020

This was the easiest flight booking of my life. I will recommend to everyone

Date of experience: April 21, 2020
Thomas G.
1 review
0 helpful votes
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Happy with price
January 15, 2020

Been using this app for 3 days and I am loving it. Ticket price is $100 less than buying with airline directly

Date of experience: April 21, 2020
Steven X.
1 review
0 helpful votes
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LOVE IT
January 14, 2020

I just used Hopper for the first time to book a flight and I love it!! I used the app to track prices on my flight and used the price freeze because my travel buddy wasn't quite ready for us to buy yet - it worked great! Hopper got in touch with me via email in a few days and issued me a refund of the price difference (it had gone up $20) to my Paypal. Will definitely be using this app for future trips!!

Date of experience: April 21, 2020
Bill M.
1 review
0 helpful votes
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Price freeze
January 14, 2020

What's the point of a price freeze if it's unavailable to book?

Date of experience: April 21, 2020
Betty Y.
1 review
0 helpful votes
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Very good website.
January 14, 2020

I can find very cheap deal here , and very easy to used.

Date of experience: April 21, 2020

From the business

Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.


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