• HomeStars.ca

HomeStars.ca

Overview

HomeStars.ca has a rating of 1.9 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HomeStars.ca most frequently mention credit card, bottom line, and cancellation fee problems. HomeStars.ca ranks 331st among Contractors sites.

  • Service
    61
  • Value
    58
  • Shipping
    25
  • Returns
    28
  • Quality
    56

This company does not typically respond to reviews

Positive reviews (last 12 months): 16.7%
Positive
4
Neutral
1
Negative
19
15
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Home stars is no help on my market as leads are poor.
How would you rate HomeStars.ca?
Top Positive Review

“Exceptional level of service.”

Yoram E.
9/8/23

I've been using home stars for a couple months now and I'm extremely satisfied with their service. They're always updating me on what I can do to be more successful on their platform and really show they care about building a long term relationship.

Top Critical Review

“HOMESTARS This is a SCAM do not register with them!”

Sonia B.
3/4/24

I was promised a job per month. Stuck in the contract for one year. Payments of $348.04 monthly total for the year $4176.48 and NOT ONE JOB! Terrible leads, most of the time they did not fit my profile. The leads are sent to too many contractors at once and clients mostly never answer the phone or completely waste your time.

Reviews (197)

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Reviews that mention popular keywords

home stars (18)
Thumbnail of user yorame
1 review
1 helpful vote
September 8th, 2023

I've been using home stars for a couple months now and I'm extremely satisfied with their service. They're always updating me on what I can do to be more successful on their platform and really show they care about building a long term relationship.

Thumbnail of user markc3345
1 review
1 helpful vote
May 20th, 2022
Verified purchase

Just got new fences installed in my backyard by a company called MG Fence. Amazing job, quality materials. Attention to detail and a very competitive price. My neighbours were somewhat reluctant to proceed with the project but were so happy with the end result. I thoroughly recommend this company if you want to put value on your property. Call Dino for a quote!

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Thumbnail of user cherylg1033
1 review
1 helpful vote
July 22nd, 2023

We had our tub/shower replaced with a beautiful walk in shower this week and could not be happier-beautiful shower, friendly, courteous installers-Mike, Ahmed, and Jonathan and a wonderful contact person, Samantha. The installers worked a very long day installing and cleaning up after themselves. Samantha was with us from the very beginning, keeping us informed of every step from ordering our product, to checking in with us on installation day, to follow up the day after installation. Could not ask for any better experience. Highly recommend Lifestyle. Thank you.

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Thumbnail of user chrisp1799
1 review
0 helpful votes
April 30th, 2022

While working next door, I asked him to cut a baseboard and he did it for me FOR FREE! What real honest man. Chris

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Thumbnail of user susanh3289
1 review
0 helpful votes
July 9th, 2022

Yes, Iconic Paving (Vaughn) really is Iconic, the Top of the Mark! They work all over the GTA & east/west.
Two of my neighbors and I went with Roy's paving teams in the past couple of weeks after seeing the impressive, clean paving & concrete curbs and sidewalk entrances done on two houses up the street.
First a team of 8 efficiently dug out our driveways & extra concrete in front of the garage door, raked gravel & dirt over the lowered area to a very even smooth height. After the driveway settled for 2 weeks, another crew came to lay the asphalt with tampering footpads, tampering tools & rolling machines to ensure all edges kept to very straight site lines and even with the bottom of the garage door; the whole impression was a smooth, very flat surface of fine asphalt. A finishing machine with spraying water meticulously rolled over the area & all edges to make it look perfect! Both teams were friendly and worked well together, correcting any imperfections their colleagues had made & that I might not notice. Dog walkers & neighbors took pictures and asked who they could contact. I said, "Roy, at Iconic Paving."

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Thumbnail of user se180
1 review
1 helpful vote
June 28th, 2023

I just had my roof replaced by Toro Roofing. I highly recommend Toro Roofing for all your roofing needs. Jason came to my house to give me a quote & was honest & caring. He answered all my questions large or small. He never pressured me & was patient until I made my decision.
The office manager Kathy is a pleasure to deal with. She explained everything to me. She was also was extremely helpful to me every step of the way including helping me pick my shingle color. FYI, Kathy I love it.
The roofing team: Trevor, Mike, Alex, Mario, Emmanuel, Daniel, & Andre showed p on time & did a phenomenal job installing my roof. They were extremely professional & polite. It was obvious to me they take pride in their work. They went above & beyond. I swear they left the outside of my house cleaner than it was before they came. Most important of all they stand behind their work so now I have piece of mind & no longer have to worry about my roof.
DON'T use any other roofing company. USE Toro Roofing. You won't be disappointed.

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Thumbnail of user susanr2288
1 review
0 helpful votes
October 28th, 2021

Great company, on time and cost as quoted, very knowledgeable and professional people, I highly recommend them. They had to switch the door on the built-in Bosch fridge we got from CAS with it on the wrong side, among other issues. Elite is fantastic and were the bright light in the entire appliance buying fiasco we had been through with CAS. I highly recommend Elite Appliance Service without hesitation.

Thumbnail of user ellenb442
1 review
0 helpful votes
July 16th, 2021

We are the original owners of our now 18 year old home. When the house was built, Newmar windows were installed. The cranks were no longer working properly on a couple of casement windows. Ray was the service tech that fixed them. He was so pleasant and very willing to share window maintenance tips that he made my day. I would highly recommend Newmar.

Thumbnail of user sandye149
1 review
1 helpful vote
May 16th, 2023

Stephen Worrall was highly recommended. Stephen was very knowledgeable and professional. We were very pleased with his service.

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Value
Thumbnail of user ashokv9
1 review
0 helpful votes
February 16th, 2021

I ordered 2 windows and one sliding glass doors from Nordik Windows and Doors and it was installed February 12,2021. The installers had to work thru minus 13 weather. The installers name was Harris and with his helper laid down floor coverings and were quick to remove and install one at a time and made every effort to minimize the temperature inside the house from being uncomfortable. Installer Harris answered all questions and cleaned up everything after they had completed the installation.

Service
Thumbnail of user brendam716
1 review
0 helpful votes
June 29th, 2020

My out-dated 70's lime green bathroom needed to go, so I called a couple companies and decided to go with City Works. Their quote was fair, and also, I felt very comfortable with the Technicians who came out and took measurements, and gave me different options. The job was completed 3 days prior to their projected completion day, and the finished job is perfect! I am so happy with my new bathroom, and want to recommend City Works to everyone.

Thumbnail of user gordonh138
1 review
0 helpful votes
July 15th, 2020

Concrete Replacement Experts did an excellent job on my driveway. They removed the old eroded concrete and poured new concrete in a very short period of time. I am very happy with their work. They also did did a great clean up after the job was done. Kudos to Rick and the crew. I would recommend CRE to anyone who is considering a concrete project. Wade was easy to talk to and gave me a very reasonable estimate for the job.

Thumbnail of user susang1600
1 review
0 helpful votes
September 9th, 2020

Paul and Vinny of Apex Glass Ajax did an outstanding job of installing the glass doors to our new shower and vanity mirror. Very professional, kind and respectful while in our home. Gave us great advice on care and maintenance. Thanks to them my dream bathroom renovation is perfect.

Thumbnail of user lloydk67
1 review
0 helpful votes
December 30th, 2021

Scottco Gas Ltd.

5 Star Service

New gas line to our garage and hookup of new furnace.

We could not be happier with the Professional service, knowledge and efficiency of Scott and his crew.

They were on time and well equipped with all the parts required to finish the job, everything was completed and I had the City of Calgary Inspection permit the same day as the hookup was complete.

I had my neighbor Matt Owad (retired) come over to see the completed job as he had 45 years of employment with ATCO gas formerly CWNG, his job was installing gas lines like ours in residential homes, he stated that the job completed by Scott and his team was one of the best he had ever seen!

We had a very pleasant experience in all aspects of the job completed. I would highly recommend Scott and his team for a Professional job, great turnaround time and a very affordable fair pricing for the job.

Lloyd Keating & Joanne Nickiford in the Community of Ramsay.

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Thumbnail of user ashleyl438
1 review
0 helpful votes
September 30th, 2020

Amazing! I cannot say enough about these guys. They made our move quick and stress free. Will definitely be using them again! Thanks guys!

Thumbnail of user neilp72
1 review
0 helpful votes
October 8th, 2019

Jason from Ambitech home comfort was great, five stars all the way!. Had him replace my furnace and a/c recently as both went on me. Was recommended from a friend of a friend. He came out right away and took care of us, replacing both units at a great price. My wife and I liked the fact that he returned phones that were made to him( not chasing) and that he was very helpful. Would highly recommend Jason to install anything that is needed. Thanks again.

Thumbnail of user gailb478
1 review
0 helpful votes
August 13th, 2020

I had Damin come to my home and replace my dead grass, they were very respectful and did an amazing job. I would highly recommend them.
Gail Bell

Thumbnail of user wayneb232
2 reviews
1 helpful vote
August 31st, 2019

I had Oscar from Home Depot 126th Ave. S. E, Calgary, AB over to clean my carpets on 08/27/19. Oscar was on time, did a fantastic job. Very nice guy to deal with, very friendly and knowledgeable. Recommended and will use again inf the future.

Thumbnail of user danielg432
1 review
0 helpful votes
June 9th, 2019

Cornice Trim Ltd. installed crown moulding along with chair rail and boxing underneath at our home. They were very quick ( all in one day), neat and conscientious. They did a superb job and I would highly recommend them to anyone wishing to upgrade their home by adding some decorative moulding.

Thumbnail of user hansf25
1 review
0 helpful votes
July 17th, 2019

Convertible Heating & Air Conditioning Inc. installed our new AC, gas furnace and thermostat in a timely and efficient manner. They even came up quickly with solutions for installing the furnace in the small cramped space of our basement. The furnace, AC and new thermostat were installed within a day's working hours, with everything tested, the old equipment removed, and the work area cleaned up.

Thumbnail of user paull857
1 review
0 helpful votes
May 23rd, 2020

I've been working with HomeStars for many years, and have been very happy with their customer service, and their ability to direct my company to be even more responsive to our clients. A very effective consumer protection site that oversees ALL companies that do work in homes. Gone are the days that an unscrupulous contractor can come into your home, and fail to do the work promised, or provide the service expected by the homeowner. Our company has thrived using HomeStars as a way to show potential customers what our past customers think of our Stain Protection, and customer service. Our account manager, Jameela Baird, is extremely professional, highly responsive, and always helpful in getting the right answers to make our Profile as consumer oriented as possible. I would suggest, however, the company add a category - or a subcategory - for Fabric Protection/Stain Prevention as almost ALL cleaning companies provide Fabric Protection as a large part of their services. This is a multimillion dollar industry that may be as big as cleaning, and in some niches, much bigger. Possibly a great way for HomeStars to add more companies that wish to be associated with their services!
I would strongly suggest to all homeowners that they use HomeStars, and look up the contractor, or company they plan to use before making a decision. Moreover, homeowners can also use the HomeStars site to get multiple companies to bid for their services. Don't gamble with the companies you bring into your home, trust HomeStars to provide you with the best service, for the most competitive price!

Thumbnail of user mikef387
1 review
0 helpful votes
May 24th, 2019

I was referred to Rolando at Olympia Town Aluminum to do my windows I contacted him and he came over that same day to measure and give me a quoted. His quality of work and detail to installing were amazing. After install he walked me through what he did and how he did it. If you are looking for a reliable window person and siding Rolando is your guy I would recommend him to anybody.

Thumbnail of user patrickc313
1 review
0 helpful votes
February 2nd, 2019

I was referred to Rafael Lopez from www.homebuild-sa.com to finish my basement. I contacted him and within 20 minutes he contacted me to set up an appointment to review the job. I met him the following week and the next day he provided me with a detailed scope breaking down all the work and material and total cost. The scope of work was detailed in a word document including scheduled payments and a receipt page where all scheduled payments were written and signed by Rafael. He told me the job would take 3 weeks and thats exactly the time it took to complete. Quality of work was absolutely amazing. After each day, all dust and debris was cleaned up so there was no mess. His helper Eliezer is a young man who is a conscientious, hard worker, loyal and dependable. Both Rafael and Eliezer were at my home every day by 8:15 as they said they would be. I live in Burlington and they drove from Scarborough every day.

If you are looking for a reliable, honest, dependable contractor that does superior work, then you should contact Rafael at *******359. You will NOT regret your decision to go with this contractor.

Thumbnail of user rogerm688
1 review
0 helpful votes
June 4th, 2020

I've used Homestars three times and it scored 100% every time by singling out the best in the trade. Homestars is the site I go to first because I trust what they list

Thumbnail of user tonys203
1 review
0 helpful votes
February 5th, 2018

Convertible Heating & Air Conditioning installed our new furnace recently. They arrived on time, did an excellent job with attention to detail, and cleaned up really well after. Their price and warranty are great. I would highly recommend them to anyone.

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With over 146 home improvement service categories in Canada, you can connect with a reputable home professional that will get the job done on HomeStars.

Company Representative

Thumbnail of user lesliea18
Manu G.
Typically does not respond to reviews

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