HomeStars.ca

I have been reading Homestar's reviews on various services for years prior to hiring anyone and have come to the conclusion that they mostly only print positive reviews and ignore the negative ones as they accept payment from these suppliers. Hired a roofing contractor a few years back which had 100% positive reviews on Homestar. Ended with a disaster installation. Seemed that other contractors I had hired were very well aware of the dismal reputation that the roofing contractor had within the construction trades. Recently placed a negative review regarding a kitchen refinishing company which only stated facts. Was not printed.

Worst platform I've ever used.
Take your money, give a lot of false leads, and then flag your number on file and make it near impossible to speak with an agent. Had to start calling from another number to reach someone.
And that's just the tip of the iceberg. I could write an essay on their BS

Spent hours with customer service. They do not permit negative reviews. We rated a company 4, and they gave us the fifth degree. We provided then with pictures but it was a cash deal. What a fraud website. Never again.

I am one of the companies reviewed by homeowners on this site. I was not even aware there were reviews written until my clients advised me. These reviews were not solicited. Homestars takes all possible precautions to ensure that the reviews are credible. These are posted by people who have used a contractor and are the opinions of those individuals.

I think it is one of the best sites for homeowners to review potential contractors.

Technician Ali K was very professional, pleasant and punctual when performing my furnace inspection, cleaning and tune-up, and offered top notch service and lined up a date for next year's servicing as a 'plus' customer

I had part of my backyard resurfaced with concrete by this company. Run far. Inferior work. Barely put down two and a half inches of concrete. Created a step which was poorly formed. The finish on the concrete was terrible. Failed to form proper edging on concrete. Removed my fence panels to facilitate the concrete pouring by cutting the fence brackets. When the fence panels were put back they did not replace brackets. When I showed the contractor, Anthony the work he shook my hand and said he would come back and fix everything. Smooth talking LIAR. This work was done in July. He keeps telling me next week. We don't know which next week it is going to be. Unfortunately I trusted him and paid him in full. SMOOTH TALKER who wanted his money before the job was done. BEWARE.

I have used contractors from the Homestars site with great success. It is an accurate assessment of who is good. I am also on the site, as a contractor, with a perfect score and deserve it. We invite the happy customers to post their testimonials, so obviously there are more positive comments. I would not ask a client who is a bit less than happy to put a testimonial. But, I have met many of the Homestar contractors and have recommended them with good results.

I started a small company. Joined Homestars on the promise of referrals. What a joke! You cannot get any referrals until you have had reviews!
Once I learnt that, I tried repeatedly to cancel. All I kept getting is that you are locked in for one year! As far as I am concerned, for a company that is all about "customer service", their ability to understand and assist the people that pay them is less than zero!

I was ripped off by a contractor I found on HomeStars. He had 9.9/10 with over 200+ reviews. All of the reviews were fake. This contractor took my money and did not complete the landscaping work I hired him for. HomeStars defended this scammer and deleted my review. HomeStars is not a reputable place to find a landscaping contractor.

When i first started my electrical business i thought it would be a good idea to sign up with homestars. The sales person promised that i would be getting all sorts of work through them and that there was no end to the amount of work they had in the calgary area. Im about 6 months in and i have come to the conclusion that that was all a lie. I probably get 1 lead a month off them and its usually for something really small. I didnt think i was going to have to depend on home stars for work or anything but they are not delivering on what they promised. Avoid this company like the plague!

Rick Phillips came to fix my plugged kitchen sink which turned out to be a clogged drain from the sink to the sewer connection. He was very professional and courteous. Before starting he explained to me what he was going to do. Upon completing the job, he cleaned up neatly. He also gave me tips on how to keep the drain free flowing from now on. I would highly recommend Rick to any of my friends at any time. Also, he was very patient and understanding with an old lady.

Wanted a 1 month membership, they said not a problem.
They did not tell me it was a 12 month agreement with a 700$ cancellation fee?
Now they want 3000$ or 700$ for a service i didnt use let alone finish the verification process.
I asked to cancel and they tried intimidating me telling me to pay 700$ or else. And told me its in my best interest and to be careful about disputing...
What did i just get into?

My out-dated 70's lime green bathroom needed to go, so I called a couple companies and decided to go with City Works. Their quote was fair, and also, I felt very comfortable with the Technicians who came out and took measurements, and gave me different options. The job was completed 3 days prior to their projected completion day, and the finished job is perfect! I am so happy with my new bathroom, and want to recommend City Works to everyone.

I was told that key words were being put in place to help potential clients find my business. The guy called me from his own cell phone so none of the calls were recorded and conveniently i hadn't a leg to stand on when it came to making a case... As a contractor i would strongly advise againsst dealing with this company and be very careful with how they deal with you through the process- make sure they call from a legitimate phone number so your calls can be reviewed when things go south... I have dealt with yellow pages and now homestars - both have lied through their teeth and taken 100's of dollars a month and the return was pitiful...

They suck! I email homestar to ask how long it take to review my reviews of http://www.ottawafurnacefilters.ca (which is a good company) and she wrote me back this" Good morning,
Thank you very much for following up with us. Our review approval process takes up to a maximum of 24 hours as our content team must read through each individual review and evaluate its content on several levels. Unfortunately it seems that your review was rejected due to security flags in our internal system. I am very sorry for the frustration this may have caused you.
Thank you very much for using.
Warmest Regards,
Leora
Content Assistant, HomeStars "

Security flags! For what? I just did what they told me to do. This homestar thing is overrated!

I dont get any results from home stars its as if they already have there go to companies and like to filter all the leads to them as they probably pay alot more for the service.

Im sure if you got in with home stars from the grown up you would be praising them im sure those people are the only ones who really benefit.

Since they got new owners its such a scam they no longer care about the small business and helping the little guy grow its all about making max profits and securing their bottom line clearly.

Im not going to be that idiot anymore who is giving the CEO free money for nothing.