Homestars is great! They review and edit the reviews- to ensure no profane language is used- and if there is a deep discretion- as I have encountered, they contact both parties to discuss the issues.
I am a professional and have a business- my reviews are from my clients. Homestars has helped my business. Unsure why others are having issues- it is a straightforward service. Continue on Homestars!
First of all, my advice is before signing a contract like with Homestars, always make sure to always look at the reviews because it's a company that promises leads/jobs, reviews, calls, messages but they do not comply with their word. Based on experience, I got out of the contract ASAP and spent almost $3000 and I did not receive a LEAD/JOB EVER. I basically gifted them $3K for nothing. I had to pay the cancellation fee. It was either being stuck paying them monthly for 1 year or paying a huge fine. Ridiculous. I preferred to pay the fine than to stay in the contract with them. They also kept persuading me to stay and keep paying. In the end, it was the best decision to terminate the contract. Homestars is a scam and it's not a serious company.
Convertible Heating & Air Conditioning Inc. installed our new AC, gas furnace and thermostat in a timely and efficient manner. They even came up quickly with solutions for installing the furnace in the small cramped space of our basement. The furnace, AC and new thermostat were installed within a day's working hours, with everything tested, the old equipment removed, and the work area cleaned up.
Beware homestars is a big scam. It's where cons, scammers pay to advertise. They have no skills, no licences. They are salesman who lost there last jobs. Rich families will pay fee To ad with homestars. Even homestar contractors hire outsiders to have
There home repaired becuz they have no trade skills. Homestars will delete all bad reviews. Most company positive reviews are all fakes, Lies. Checkout the owners of homestars.
Homestars rip off the stupid customers.
When they are trying to sell their website subscription, they will promise 7 -15 leads a month. Also, they say that you will have an account support specialist which will only contact you when you are late with payments. Also, it's worth mentioning that they will lock you in the contract for one year, and you stuck with them for at least 1 year. In the real world, you will receive 1 or two complete garbage leads which or waste your time or you will not make any money on it.
Any contractor you see connected to homestars is a big scam in TOronto, an Canada. There 5 star reviews are all 100% fakereviews written by con friends, family members. To scam you and me, using false names, all 100% lies. Note: There are never bad reviews. Bad reviews are deleted. Home star contractors (drunks, drug addicts) have never built, fixed anything, no trade licences, no schooling. Most cons lost there jobs during recession. These scammers only use outside 'underworld' plumbers, electricians, carpenters, roofers, to fix there homes. Most are organized gangs-italians, russians, french. Who work for cash. There national t. V. ads are there to con the consumers.
Came across this site a number of years ago. Wrote some reviews for them way back because they offered online gift cards or codes with large retailers for writing review. However, never got to use them these codes as I logged on a few days later they are already expired (having a ridiculous small window to claim and use).
Recently, visited the site again. Wrote a neutral review on company which got rejected with no reason given. The company is rated around 9 out of 10 in Homestars. Did some research and this company has F rating with BBB. It blows my mind on how different the ratings between HomeStars and BBB for the same company. So, looks like they do reject no so good reveiws to keep ratings high for some companies.
I won't rely on their review to choose contractors anymore based on my experience.
Beware: They have absolutely no building skills, no trade licences, are drug users, cons. Reviews are all posted by the owner, family, other cons. Notice there are no no poor reviews. Saw Contractors on homestars, hire outsiders to fix there own homes.
This company is a complete scam.
Once you sign up, forget about talking to anyone. No one answers the phone. When you call your phone number is routed to your rep regardless of what number you call. (you could try another phone number I guess, if you have time for that) And of course forget about a call back.
Towards the end of your dismal contract, a different kinder, more understanding crook will call to try to smooth out the mood due to lack of, and useless leads because of miscategorization of your service, and offer you a discount for the remainder of the contract. Even if you tell the rep that you are not going to renew. Why?, because they set up the new discounted price as another annual contract without consent.
I had no choice but to cancel my credit card because I read elsewhere that Homestar's will continue to attempt to debit your account even after the contract has run its course. And sure enough, they did! (try that is)
I could go on, but I hope you get the point. Work on your own SEO, forget these clowns.
Did business with Home depot and Cerastone. They covered my walls and mirrors; they cleaned after the works; the bathroom is outstanding: a designer bathroom. Did this big job in about three weeks. The best contractors I ever hired. Extremely satisfied.
I pay almost $400 a month under a contract and there aren't enough jobs to even cover the expenses for the app itself, I'm extremely regretting joining the platform.
I called Mr. Rooter for my drain back up and Brian MacDonald arrived right away and within 20 mins. He had fixed my problem and explained how to maintain the drain from backing up again. Mr. Rooter made a follow up call to make sure the service was to my satisfaction.
Don't bother using this, to me it is a scam, never got a decent job, and when signing up, they never told me it was a one year contract, I don't wanna use them no more, but they want to send me to collections, do not subscribe do yourself a favor...
Been with this company for a months, I run a plumbing company and they add fake feedbacks and charge you over $500 monthly with contract for a year. It's all scam, no clients comes from them
When i tried them out they promised me i bunch of stuff and being a new business i was hoping that they would help us to get off the ground. But the problem with homestars is you must be an established business for there system to work. What they don't tell you that is if your a new business looking for work and you don't have the customers to do these reviews your not going to getting anything from them. So as a new business you only have one option is to wright fake reviews. If your a new business don't do homestars.
When i first started with homestars i was under the impression that i could cancel at anytime and that i had to give them 1 month notice. When i gave them my notice they told me i signed a 1 year contract. I never signed no contract and when i asked to see contract they try to change subject and wont show me this contract. Don't Trust Homestars.
I just have to tell you that in all my married life (45 years) we have never needed a plumber until last week... we had a leak in a pipe from the washing machine that wasn't visible in the laundry room but showed up in the basement. I searched the internet and was impressed with the write-ups I'd seen on Express Rooter. From the first phone call to the plumber arriving we were impressed. Mark came to the house (a very professional and caring young man) and determined where the problem was. He assessed the situation and did the best he could do to fix our problem with the least amount of damage to the walls in the house as possible... we were very impressed with everything he did... very professional, no problem with clean-up, helped with the insurance situation and we would definitely recommend Express Rooter for any problems you may have.
Sincerely,
Janie & Ray, Mississauga, Ontario
I just had my roof replaced by Toro Roofing. I highly recommend Toro Roofing for all your roofing needs. Jason came to my house to give me a quote & was honest & caring. He answered all my questions large or small. He never pressured me & was patient until I made my decision.
The office manager Kathy is a pleasure to deal with. She explained everything to me. She was also was extremely helpful to me every step of the way including helping me pick my shingle color. FYI, Kathy I love it.
The roofing team: Trevor, Mike, Alex, Mario, Emmanuel, Daniel, & Andre showed p on time & did a phenomenal job installing my roof. They were extremely professional & polite. It was obvious to me they take pride in their work. They went above & beyond. I swear they left the outside of my house cleaner than it was before they came. Most important of all they stand behind their work so now I have piece of mind & no longer have to worry about my roof.
DON'T use any other roofing company. USE Toro Roofing. You won't be disappointed.
Don't trust anything on this site. They take fees from contractors and even allow them to erase their past profiles (with negative reviews) and repost with a clean slate, something that goes 100% against their purported mission. And it's plain to see! That 80% of the wonderful reviews! About fabulous contractors! Giving them Perfect 10s! Are bull$#*!!
I believe Homestars web site over inflates contractor ratings by deleting bad reviews. I recently added a negative review for a contractor. Review stayed on the site for 1 day and then was deleted. Beware!
This company is a scam it will make you sign a contract give you promises and they will never commit to their promises I signed a contract with them for 6 months and all the promises they gave me to improve my business they did not accomplish
Answer: How is it that I stop getting leads and my payment still goes through, and I show prove of work and the bad review is still on
HomeStars.ca has a rating of 1.7 stars from 201 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HomeStars.ca most frequently mention credit card, bottom line and cancellation fee. HomeStars.ca ranks 382nd among Contractors sites.