I have already reviewed HomeStars. Went on last week to check on my 50 plus reviews. My page now states I am no longer with them. I'm ok with that but finding the reviews I paid and brought people to there web page now is a lot of work to find. Nice. If you're a company. Stay away from them. It's all about the money. Not helping people find good companies that want to help customers.
They now charge even small family services businesses who subscribe to their platform
$10-$100 PER LEAD. They are making it impossible to survive. They are GREEDY CORPORATE MONSTERS. Don't support HomeStars
I've been using home stars for a couple months now and I'm extremely satisfied with their service. They're always updating me on what I can do to be more successful on their platform and really show they care about building a long term relationship.
Just passing by to say that home stars is a lack of respect for others. And organized crime. They came to us and said we would keep busy with work.
It's been more than 5 months since we paid them 500 dollars every month. In addition to them not sending a quantity of work, when they do send it they also send 20 other companies to provide a quote. I have been paying for 5 months and have not completed any work. This is a theft.
I'm at a point where I need to earn money and not pay to work. And they are robbing us. because I'm losing money. Never do anything with them they are a fraud and organized crime
I've been trying to cancel it since June and they still have the nerve to want to charge me 355 of the amount. Because when we start business with them they make us squeeze everything online. And then comes to say that everything is in contract precisely to steal from us. I hope to see them soon in a bad situation
I was promised a job per month. Stuck in the contract for one year. Payments of $348.04 monthly total for the year $4176.48 and NOT ONE JOB!
Terrible leads, most of the time they did not fit my profile. The leads are sent to too many contractors at once and clients mostly never answer the phone or completely waste your time.
I stopped paying for this service 5 months ago. Get calls to sign up and pay more than I was. My 98 want down to a 90 with no bad reviews. Home stars is no help on my market as leads are poor.
Marks windows and doors at Catharine's
HomeStars is the biggest scam company going.
They literally are blackmailing to lower my score 25% if I don't continue to pay even after cancelling my membership.
They've literally take $2000 out of account since I've cancelled and will not return any of my calls and have even hung up on me as soon as I say cancel. I've literally called them 20–30 times.
They will not respond to BBB on my behalf.
Buyers and customers beware. They have never once asked us for insurance and papers. They advertise and score contractors according to how much they pay them monthly.
Biggest crooks goings. Consumer and contractors beware.
Hi everyone. Please don't use this site as it's a scam. They trick you saying it's just 1 payment then after you get charge $600/ month for 12 month. Try to cancel then they make you give them 2 month notice and then on top of that you have to pay 30% of remaining balance. There is no lead at all. Scam scam scam
HomeStars has been a complete waste of time. They sign the contractor up for a listing. Send you a few leads, which lead to no face to face contact with the client and send you a bill for over $800. At the end of the day, who are you working for, for yourself OR to pay for the listing?
When you reach out to the representative, they won't call back, they ghost you, and don't reply to emails.
This is not how to conduct a long term marketing relationship with contractors. Save your time and money and avoid HomeStars. This HomeStars will never get 5 stars in my books.
As a new contractor in business I was reluctant to sign up with them. They reassured me I was going to get 10 - 15 leads through a month. "you'll be overloaded with work".
I received an average of 2 leads a month and the quality of the leads was just laughable.
Would not recommend to anyone.
Complained to HomeStars about DCD Landscaping practices. HomeStars endorsed this company. Homestars does not verify reviews and does no audit or follow up on consumers' complaints. Homestars does not authenticate a company fully and thus puts consumers at risk. Homestars is solely interested in collecting money from contractors and be damned with the consumer.
I had a problem with a contractor, but when I put my reviews, HomeStars did not post it and when I complained, they said they do not post the review at this time. That was a couple years ago! Then I noticed that my contractor is paying HomeStars that is why they did not post my review. This shows that the reviews are not mostly true, and HomeStars is selective of the reviews which is kind of deceiving for the people who want to hire a contractor.
Horrible service, did not get one lead from them over a full year, monthly payments taken each month. When I call to cancel I was even insulted and told it was my fault. Some kind of service.
SAVE your money.
I'm a contractor listed on Homestars. I've just found that if a customer tries to contact me through their website, Homestars will automatically sell the lead onto my competition. The customer has to opt out to avoid getting calls from unknown contractors. They sent out a mass email stating that they didn't sell leads from paid profiles but they do and anybody can prove it.
They never said it was a 12 month contract, leads are fakes and customer service is worse than my mother in law now they want money or they will send me to collection this is the worst thing I've ever sign up for
After 6 months of being with homestars.ca paying $200 a month, we closed 1 small job for $300. Totally pathetic. They sell to as many contractors as they can in your category, thus the few leads that actually come thru get watered down more and more as companies join.
I hired two companies based on glowing HomeStars reviews. Both of them were terrible. My bathroom renovators had to come back 6 times and things are still not fixed. The plumber overcharged me then did complete my plumbing up to code. I had to have it redone by another company who didn't have a great review but was amazing and reliable. I won't be using them again.
We got rid of this company a few years ago for having no accountability for reviews. Ever since we have received multiple calls from them to get back on board. We're not interested in a platform that has no accountability, and charges x4 to x5 times the competitions annual fees, we put in too much hard work in the field, we want to be represented correctly and accurately and heard as business owners when there are legitimate concerns"
I felt compelled to write this review after a very pushy phone call from one of the reps today.
#reviewing the reviewers
This company is paid by contractors to advertise their services, therefore it is difficult to post honest, uncomplimentary reviews.
We had poor value from Drake + Khan design who subcontracted to workers whom they did not monitor for quality and the work took very long. There were problems with every area of work that will need to be redone in the near future. You will see glowing reviews for Drake+Khan only.
Home Stars is poor representation if you want consistently good work. Drake and Khan will say, "do not have record" on negative reviews.
I thought when I started my own locksmith business that this would be a good way to drum up business as promised by sales Rep, which by the way are very pushy. I've maybe Recieved 6 leads in 6 months, I am now trying to cancel but I get the run around that either my representative is on holidays or they just never call me back. I feel like they just ignore my request so I keep paying the outrageous monthly bill. If you do manage to cancel you get charged 35 percent of what's left in contract. My advice would be to avoid this app. Like the plague. Not a good experience.
Answer: How is it that I stop getting leads and my payment still goes through, and I show prove of work and the bad review is still on
HomeStars.ca has a rating of 1.7 stars from 201 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HomeStars.ca most frequently mention credit card, bottom line and cancellation fee. HomeStars.ca ranks 382nd among Contractors sites.