HomeAdvisor (Powered by Angi)Reviews 8,481

1 star False promises. Unethical behavior. Angi's sales rep rushed me into a 12-month contract, promising I'd get furniture assembly leads. After signing, I found out they don't even offer that service anymore. When I asked for a refund, they delayed, disconnected calls, and sent me a $2,646 cancellation notice. They took $630 for nothing.
I've filed complaints with the FTC and Florida Attorney General.
Total scam — stay away.

Worst company to try and work with. Started 3 years ago and never received anything and only cost me money. They gave me credits to work with but then said They did not want to work with us and kept the credits. They had a third-party call and ask me a lot of info which I declined to tell them anything because Angi/HomeAdvisor didn't tell me they would call spent over 100 hours over three years and did not get anything. There are better ways to get customers.

Date of experience: November 14,2024

It is a terrible web: I just filled the form without requesting anything. They gave my info to any contractor. I got numerous calls and texts each day.

Angi's leads has been hands down THE WORST lead service that I have ever used. Do not, I repeat, do not use their services. It's a complete rip off. They will send you a "lead" and charge you no matter what comes from it.Even if the lead is bogus. They sent me a lead where the number was disconnected, asked them for a a refund on the bad lead and no, the refund was denied. Sent me another with the wrong number, doesn't matter, still charged me $189 for the lead with no refund. I also found out that they will send you and 2-3 other people the same lead and charge everyone for the lead no matter what. It's a scam. I called and asked to speak to a supervisor, and even the supervisors were like Yep we send you the number and you can charge to matter what. Doesn't even matter if they don't call you back. Angi makes money by ripping off hard working people. So surprised that they are still in business. I would give zero stars if they allowed me to..

My time is valuable, just as anyone else's is, but apparently Home Advisor thinks I work for free...which I DO NOT!

Now that we have establish. This is a concept called "consulting", and consultants cost money.

Home Advisor will have to contact me to make payment arrangements prior to me doing any consulting work for their company. Again, I DON'T WORK FOR FREE, but apparently Home Advisor is nothing but a common free-loading panhandler, expecting something for nothing!

Home Advisor...if you want a review from me, YOU WILL NEED TO PAY ME FOR MY HELP!

Mountain Home Remdeling in Laural MD did my roof. At first glance it looked great,so I gave a high rating. Within a short time I had stains on my ceilings, a sheet rock peeling and falling out of place. They sent someone todo a worthless repair job that lasted only a short while. I have a great deal of damage I have had to pay for broken rafters and repairs to vents system. Repair is needing to be redone where handyman supposedly fixed. Yet, Angi refused to downgrade my review.

I have use home advisor 7 times and many of those recommended are poor quality looking to gouge a customer in need.

Angi/CactusNectar, LLc was recommended and did a terrible job that was unprofessional, unethical with no attention to detail. They promised a bathroom remodel in 1 month, but took them 5 months. Couldn't level floor for tile installation and had to have a professional flooring company come out to do the job correctly. Everything had to be redone at least twice. Didn't clean up or do a final walk through. DO NOT RECOMMEND TO HIRE!

I would not under any circumstances do any business with this company, they will eat you up in lead fees and when you get bad leads they will refund you 2 leads a month and nothing more, you will be nickeled and dimed to death by them save yourself the headache and go with someone different that doesn't charge per lead. They also sell that same lead to anywhere from 4-5 other contractors as well

The contractor we hired was amazing. I can't say enough good things about him. Home Advisor / Angi is horrible. I requested 3 bids. They gave my info out to over 10 companies. The first day I received over 30 calls. One company called 12 times in one day! The job is complete, and it has been over a month since we started the process. I am still getting 2-3 calls a day. Think twice before using Angi.

Ive bern with home advisor since I started ny business. They gotten worse every year since. Then after the merge with angies list it not even worth it to use them. They send leads and have of the customers claim they never requested anything then the rest are wrong categories or the nunber is not inservice but they still find a way to not reemburse us for the bad lead. Out if 15 leads im lucky if I can get to 2 houses. All the rest are bad leads and then when I request credit all are denied. Please think twice about using them I will never recommend them again especially after the 4 people I brought there left cause they were ger unhappy as well

I was given suggestions for painters.
After I made my decision, Angi called to check on how the project was going.

Definitely would use Angie's again. Was very happy with the response and work performed by the contractor

Very knowledgeable able
Expert installation
Reasonable price
Immediate response
Very pleased will recommend happily

If there was less than 1 star I'd make it. The bottom line one call I got on the project was a listed/known fraud scam phone #[*******107] fortunatly I found out before getting more than 1 phone call[from them] involved with them.I was looking for local co, for pool service and ended up on Angi site.I would not use or recomend thier supposidly checked pro's.

The Licensed professionals were very competent and completed their work timely. They submitted their reports when they said they would.

Had my floor installed through Empire Flooring. Took 5 months to install correctly. Horrible cheap products. Hardwood door and their best carpet that the seams are already coming apart. Put the wrong transition pieces and either came back with the wrong color or did not show up at all. Michelle Whitman was my rep. Terrible product. Do not purchase. I spent $17,000.00 on my floor and wish I would have went with 50-Floor. Do not use Empire and their cheap products.