First providers to respond didn't have good reviews or reviews in line with the work that I needed.
Provider info is sketchy at best. Difficult to check; licensed, bonded, insured.
Multi level of sub-contracting.
Excellent recommendations, for my a/c needs. Allen air was one of many companies giving quotes. I chose allen air based on home advisor and they were right this is an honest company. Can't thank you enough.
Spotted water tank link just before had to go out of town. Once went into the system almost immediately received a phone call from the company that we used. Very happy with him. We paid what he quoted.
They gave great suggestions on vendors to receive quotes from. There were enough options to get multiple estimates and all those vendors responded quickly. The only negative is that I have been contacted too many times asking how my project is progressing.
As a new home owner, my comfort level was made at ease when I spoke to one of their customer services (ROB). Now, I'm not afraid to open the electrical box.(smile) Thank you again for your quick response as well!
A failure in our house wiring caused several outlets to go dead. We logged this as an urgent issue with HomeAdvisor and were given a thoroughly qualified company that handled the job quickly and efficiently.
Thank you HomeAdvisor for helping us find a great architect. He contacted us the same day I went into your web site. It's been a wonderful experience. We've hired him 2 more times and my neighbor will also be hiring him soon.
Acted most professional while providing, very fair priced, high quality work on time as promised. Works with a sense of purpose and listens to what is asked for. This craftsman is a hard working true gentleman.
I had actually contacted this business on my own and did not use HomeAdvisor. I find HomeAdvisor to be somewhat of a hindrance, especially when looking for a craftsman at his trade, but can see it is needed in order to keep both parties honest.
I hired a guy from this site and told him I was writing a cashiers check, well it turns out he is not an actual LLC business. Make sure you ask for insurance documentation and confirm that they are a business with the state of Texas secretary office; https://www.sos.state.tx.us/
Home advisor was good a few years back now their leads are junk and they let anyone come aboard. The new contracts are not qualified professionals and are undercutting by half or more ruining the industry that I'm in. They set up their app so you can easily press the wrong buttons to accept leads and then have to call to try to get a credit, which is futile. There system even accepts leads for you and they say sorry we can't help you because we can't prove it. Was once a good company now a terrible company. That's why I gave it a two rating or it would of received a one star.
Filled out questionnaire online for work I needed. Was contacted the next day by the company I ended up using, they were phenomenal. My only issue is that now I keep getting calls asking if I found someone to haul away my furniture, who I used, if I have any other projects I need help with. Just make it stop already!
I applied to this site for a house cleaning. There is NO WAY to cancel a service. I was hospitalized on the dates when my service was scheduled. I tried to cancel service. I was charged anyway. $198.88. Now I have to challenge this amount on my bank account. BEWARE!
Mountain Home Remdeling in Laural MD did my roof. At first glance it looked great,so I gave a high rating. Within a short time I had stains on my ceilings, a sheet rock peeling and falling out of place. They sent someone todo a worthless repair job that lasted only a short while. I have a great deal of damage I have had to pay for broken rafters and repairs to vents system. Repair is needing to be redone where handyman supposedly fixed. Yet, Angi refused to downgrade my review.
After only 1 month of a year membership I called numerous times to cancel. I Never asked for refund just wanted to Be done with this company. Dozens of calls later and continued leads. FInally Had to block all incoming calls for leads that were still coming to me. HA told me my membership was indeed cancelled 5.2018 Today 9. 7. 2018 over 4 months later my companies bank account tapped for some lead I never even knew about and robbed of 110.00. Called customer support numerous times and told I need to speak to a supervisor. They put me on you on hold multiple times for over an hour then hang up. Fake leads, deceptive marketing and thieves. Biggest contractor rip off of the century! Class action Law suit is forthcoming. Criminals!
If there was less than 1 star I'd make it. The bottom line one call I got on the project was a listed/known fraud scam phone #[*******107] fortunatly I found out before getting more than 1 phone call[from them] involved with them.I was looking for local co, for pool service and ended up on Angi site.I would not use or recomend thier supposidly checked pro's.
Homeadvisor lies to contractors that sign up and refuses to credit money for jobs charged outside of there area. As you can see from the picture they assigned 22 leads and 19! Were out of my 20 radius.
Signed up for annual membership only $347.98, Charged additional $904.52 without authorization. Account closed due to fraud, membership closed after discovering charges within one month. Scam involves setting up a profile and turning on "leads" (leads are unqualified and not verified and you are charged regardless) you are suppose to know how the systems & apps work from day one while they are charging you behind the software where they have set up "spend targets". No transparency and when you request help "the system is down". The live help line cannot see your account to help you understand how the scam/system works. Refunds are promised - don't believe it, they scam and Lie.
Have hand nothing but bad experience with this company. I used one of there vented contractor for concrete work and it was horrible. And only help was to use their arbitration. This contractor is still on here so be careful. I'm sure there are other start up contractors. I would not recommend Angie or home advisor. Home advisor as they only seem to care if they get there money even if you get screwed. Just do your homework on any contractor, as any one can put pictures on a site and say that a company can do anything. Thanks to southern Hills Concrete LLC for screwing me.
I often get leads that are matched up with multiple people for a small job or not the correct contact info. Don't even think about getting refunds on your leads (they are overpriced to begin with). Here is an example of a "premium" lead that I received today. This stuff has become so common that I had to share because they have taken so much money from my business and I would not recommend relying on them for quality leads.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Powered by Angi) has a rating of 3 stars from 8,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HomeAdvisor (Powered by Angi) most frequently mention customer service, credit card and phone number. HomeAdvisor (Powered by Angi) ranks 7th among Home Improvement sites.
Hi Jeff, We're sorry to hear about your concerns with our service. Please see our response to your Consumer Affairs review for further info and resources for assistance. -HASupport