I had a problem with a contractor, but when I put my reviews, HomeStars did not post it and when I complained, they said they do not post the review at this time. That was a couple years ago! Then I noticed that my contractor is paying HomeStars that is why they did not post my review. This shows that the reviews are not mostly true, and HomeStars is selective of the reviews which is kind of deceiving for the people who want to hire a contractor.