Home Depot

Home depot says that if you open a credit card you get money off. What they don't tell you is if you buy the item on sale in any way shape or form, you will not get the money off by opening the credit card. No one will ever tell you this but i found out the hard way. Not happy.

Not only do they lie about them confirming delivery time, they are lazy, won't install a washing machine on top of a washing machine pedestal. That is what it is built for. Told the guy to leave it in the garage and I would hook it up myself and he left with the washer. So he stole it out of my garage. This was the 2nd attempt as they just show up whenever they want to deliver. Again, lie, cheat, and steal from you. Still waiting for 3rd attempt and nearly 3 weeks after purchase. Stay away from anyone using Linn Star delivery.

The Home Depot in Santa Fe is known to be the worst store in the state. I can verify that. It is the worst place I have ever dealt with. It took them 6 months to put in flooring in my 565 sq, ft apt. They didn't know where things were, when they were coming, the supplies were wrong from the beginning, I had to go to the store and pick up various things they did not order from the beginning. The person that measured did it wrong. Do yourself a favor, don't go here.

I bought an LG refrigerator from home depot and paid for the extended warranty (alot of good that did). The refrigerator stopped cooling and asurion
( home depot protection plan) would get lg on the line and lg would make an appointment and I stay home from work and no one shows up to fix it. 3 different times I've opened a claim and nothing was done! I've lost all my food in my fridge and this damn fridge is only 3 yrs old. It's a junk! Home depot, LG, & Asurion is giving me a runaround! Im devastated it's just fantastic when u pay for a service plan on a refrigerator and it's a junk and no one will stand by a signed contract! It all began with home depot so I hold them at fault for this. IM DONE WITH THEM!

My husband and I ordered a microwave from home Depot. He had to leave work early because they only give a ten minute warning for a 5 hour delivery window since they do not do in store pick up for appliances. The microwave arrived damaged. We called them the same day it was delivered. They told us that we had to wait as the manufacturer was closed. We only had a 48-hour return window. So we brought it into the store to return. They told us that they do not accept in store returns of appliances. They made an acception and now we are going to Lowes.

Please don't buy appliances from Home Depot. After buying my new stainless steel appliances 1 and 1/2 years ago I ended up receiving a refrigerator with an icemaker that didn't work and still doesn't. A freezer door replaced three times. Plumbers having to come to my home numerous times at my expense. A stove door rusting and replaced twice with no resolution. I have to apply rust removal cream weekly. The dishwasher thankfully is ok. I went to Home Depot on several occasions to complain and wanted to return these lemons which they refused instead sending techs to fix the problems which hasn't happened. I am very Disappointed and Disgusted and am through with Home Depot and any major purchses..

Can not tell if incompetence or intentional fraud! Multiple entirely inconsistent representations by the various "customer service" representatives about my items ( which lost or misplacedby homedepot.com. What was true or what were lies or ignorance! To make matters worse-- one rep after mistakenly canceling my order despite being told not to do so, attempted to "cover her tracks" by sending an email claiming her action/mistake was "at my request".

To whom it may concern,
We had 3 choices of different companies to do our windows, at the end we choose Home Depot, we were so happy that they gonna fix our windows the way they promised us, unfortunately we were and are so disappointed, the job was so sloppy, poorly done and the wind is crossing through the windows side, my husband called couple times your customer service to fix what they did wrong but no one is taking responsibility to do their duties.

Best to get several estimates before signing up for their cabinet design, they are
Higher than alot of others in my opinion. Same is true of their hardware. Go on the
Computer and look at the specialty people and free shipping etc. Their card really doesnt
Give you any benefit. Compare what they give to the community and that may make it
Wise to shop there. Alot of items not available when you try to order on line. I hate the
Telephone system. Small guy is more in tune to service in my opinion.

Their customer service has gone severely downhill. We've been loyal customers for over 20 years and will not purchase from again. They are using an outsourced shipping vendor for home deliveries that is horrible. They said a $3000 purchase was delivered when it wasn't took over 8 phone calls over 2 1/2 weeks and 6 hours of my time and purchase still not delivered. Home Depot customer service reps acknowledge that their number 1 complaint and frustration is NDS. Investigations and changes need to be made by Home Depot before they lose all their loyal customers.