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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Knew his job, went right to work and was finished in less than 1 hour
The company recommended by HomeAdvisor, performed the painting job, very well I would use them again. Thank You for having them contact me.
Found a great insulation contractor with very little effort. I was really dreading the whole process and am delighted with how easy it was. I trusted the very positive reviews for the contractor that I'd selected and he was awesome. Will definitely use the site again.
Outstanding knowledge on our propane fireplace. Very nice and polite guy!
Excellent and will call back in the spring to do more painting. Very good detail painters
Friendly people listened to my needs and paying and they agreed
My experience with C $ S Fence Co. Was a very pleasant one. They do quality work at an affordable price. They were on time and did not rush the job. We have received multiple compliments on the fence. The entire team is vey personable: office staff, Larry and the installers.
Luis Fuentes of Horizon Solar Electric did a great job at a very reasonable price. As it stands, we look forward to using his services again.
I contacted Angie's List. How I ended up getting connected to HomeAdvisor, I don't know. I feel lucky that I got connected to Adam, the handyman professional. That aside, it was never explained to me why HomeAdvisor got involved. I looked at 3 candidates and then kept hearing from others that the site contacted. I did not appreciate that.
Came quickly did a very good job well satisfied will call again thank you very much
Thought I was reaching out to one company, well about 12 calls, repeated calls later, was to much to deal with, my fault for not realizing it was a service sent out to many companies. It worked out, got a good company and job already completed, hated the ongoing calls
Needed a roofer and ASAP. Home advisor immediately provided contacts
I had a leak caused by a fallen tree from a wind storm. The day before the appointment, the repairman called to confirm. He asked me if I HAD A LADDER. He found two holes in the roof in which he temporarily patched. He took pictures of the damage on his cell phone. I asked him to forward them to me for my insurance claim. Never heard from him again. Calls and texts go unanswered. Home Advisor emails claim they will "contact the repairman," but he doesn't respond to them, either, yet I keep getting emails from Home Advisor asking how my experience went and how is their customer service. Just typical automated customer service lip service with no intention of helping or resolving the matter. Angie should be ashamed of herself.
Hi Joe, thank you for your feedback and we are sorry to hear about your experience. We would be happy to help you connect with a different pro. Please give us a call at 877-699-4736 or send your contact info to emailus@homeadvisor.com so we can address your concerns. -HASupport
Once an inquiry is made, options appear instantly and companies start contacting you almost immediately to come over and provide a quote.
Good, but would be better if I could review all contractors before they contact me and choose the one I want.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tre, we're sorry to hear this. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. If you prefer to browse pros and contact them at your convenience, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We would also be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to emailus@homeadvisor.com. -HASupport