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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Best cleaning service I've ever had.
I appreciate how quickly they got back to me with quality people.
I did not have any heat on the first floor of the house. Found a plumber issue fixed
Contacted Lynn's Home Improvements LLC. Their representative came to assess the damage. They dispatched their roofers the next morning. They were done in 3-4 hours total (est).
I was pleased with the contractor that I hired. However, I was spamed by home advisor. I detest repetitive emails... one is all that is necessary!
The service did supply handyman however their site does not have a place to state the project had been completed and I received numerous phone calls and texts from various handymen and form the service itself long after the project was completed. I will never use them again.
Communication: I was able to contact them when I needed and was treated politely.
After looking on home advisor I got a phone call withing an hour from a great company for my project.
Last month my 60" Led flat screen tv broke down. I googled tv repair services near me and I landed in the Home Advisor website. I spoke to a representative who assured me that they would send a repairman out for a fixed price of around $130 if the tv could be repaired. She then explained that I could save even more if I did a trial membership for only $19.99 which I could cancel anytime. When the repairman arrived, he had been told it was to set up a home theater system and not a repair, so he was not equipped to fix my tv. He left and I immediately cancelled my trial membership. When I received my credit card statement this month, The trial membership had been cancelled as requested, however, on 12/31 there was a charge for a full years membership. When I called about the error, I was transferred to different departments. When I finally landed in the right area, I began to explain my problem and she promptly hung up on me! I would not recommend this service at all. You would do better finding home repairs on your own.
Hi Denise, thank you for reaching out about this and we apologize if there was any frustration. We're here to help and would be happy to further address this with you. Please give us a call at 877-699-4736 or send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport
Was very with pleased with my Home Advisor experience as well as the professionalism and quality craftsmanship of the home improvement company that I was contacted by.
I went online to find a yard care person for lawn aeration. I was immediately contacted by a company for service. I have used HomeAdvisor several times for different projects and have always received timely information and help.
Home advisor referred me to 2 plumbers with high recommendations. I had talked to 2 other plumbers, but was so impressed with their first recommendation that we hired him immediately.
The contractor communicated well and I got exactly what I wanted in a timely manner.
Our pool builder was defrauding customers and had filed bankruptcy, yet Homebuilder gave them great ratings.
The builder stole over $50k from us and Homebuilder has done nothing.
Hi Stuart, we're so sorry to hear this was your experience. We take these matters serious and are happy to look into this for you. Please send your contact info to emailus@homeadvisor.com so we can reach out to further assist. -HASupport
I love the idea they did the research for me. I just had to get bids and pick someone.
Needed a repair to a chimney stucco project. Fast response and service. First time user and satisfied.
HomeAdvisor gave me list of business I might never have known about.
Provided all i needed to know and made it easy to contact service
I would use this service again
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lisa, we apologize for any inconvenience you've experienced and appreciate you sharing your feedback. We're happy to place you on our Do Not Call list. Please send your contact info to emailus@homeadvisor.com so we can locate you in our system and do so. -HASupport