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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I gave my request. George called me. We spoke and set up an appointment to meet with me and my husband the next day. He was on time. He knows Santa Monica. He was experienced with the values of the homes in our area and able to share his work in the area with us, with discretion. He was excellent in communication with us before during and throught the completion of the project. He made constuctive suggestions to the project. Our home is large. He has a large enough crew to do the work efficiently, Excellent crew. He was very patient when we were deciding on colors. Gutters were also repaced. My house looks beautiful
Quick and courteous employees who make sure the job is done right. Ran my cat-6 and took the time to help with an unexpected issue.
Sometimes the response from businesses was a little weak, but HomeAdvisor helpers called to get things back on track again. Very useful.
This time HomeAdvisor sent me a very qualified person to do the job and he did very well.
The last time I used Home Advisor was for housekeeping service and they sent me a person that did not do a good job. However, I partially blame myself. When they said they could clean my house in one and a half hrs. I should have rejected them but I didn't.
Nice workers came on time and bought paint did a wonderful job will use again!
Got a good list of qualified contractors, one of which I used.
Did a great job on the fruit trees. He did a great job on the cleaning up of branches that have been removed. I am very impressed with his services.
Very pleasant experience. We are from the desert. What we thought were bushes and trees turned out to be vines. Big gnarly vines. The project would have been done in about 5 hours but because of the wind we were not allowed to burn
The crew returned the next day and got a wood chipper to grind up the limbs and vines and burned only what couldn't be grounded
They did a phenomenal job.
Outstanding construction contractor referral. Appreciate contacting me by telephone when searching for home remodel contractors.
This is the second time I've used home advisor. Have not been disappointed. I will always call on them to send the best people to do the job. I would recommend Home Advisor to others.
I have never use this service before. I thank God for them and will most certainly use their them again.
Requested plumber also but no one contacted me to date.
Quick contact by the sales team and quality workmen to install the project
Wonderful work and quick. He was very kind and didn't charge us anything for his time. It was because it was a church.
Needed my heat fixed and home advisor had me covered. It took less than 5 minutes for AC Rescue to call me after using home advisor. Now that's fast!
They gave me 5 different services, I got a quote from each and chose the best one for my budget
Great job at hanging crown molding and painting he was always on time he always kept me informed of what he was doin what kind of paint he was using and what kind of caulk he used he also give me ideas on what kind of molding to use
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...