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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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From the moment that the furnace was found to be unrepairable until the signing of the installation/purchase contract, HomeAdvisor provided excellent companies to quote and install the new furnace.
I am very happy with the work that Robert did. He is Very responsible
Called Fresh Paint, they cane out in a couple of hours. Did a great job shoveling our walks and steps outside our house.
Great. Got a few quotes, picked the lowest one. Green Planet did a good job. Home Advidor also blast a bunch of folks your way, so be ready for the calls. Once you sort through them, you have what you need. Home Advision does cut down on finding folks for your project.
HomeAdvisor has been always helpful offering me with enough contractors, I can compare their experience, workmanship and price, narrow down the best contractor to finish my project. I find it a very good choice to work with HomeAdvisor.
Mario and his team removed some dead shrubs, installed a border, some pavers and rock.
It looks great and I am well pleased.
HomeAdvisor had Panhandle Well Service to my home within 45 minutes and my problem was resolved within 10 minutes thereafter on a Saturday. FANTASTIC experience!
Easy to use home advisor to get info about regrouting a shower. I received an email immediately saying they would notify possible places to do such work. I heard from suggested places within a day.
Once I had already found a resource my phone continued to ring and my email exploded for the following 2 days with alternate Companies. There needs to be a way to "stop the clock" once you've settled on a resource!
They lie so much, this place are specialist in stealing your money and acting innocent, a lot of make made up leads that are probably made out by them. Stay away from them, they will ruin your business. If you get any leads that are fake or people not even trying to buy your service even if you can prove it, they won't credit that back or even care at all.
I like the service that was provided linking to different companies
After submitting my info for tree service, I had multiple responses from contractors within the hour. Trunks Tree Care was excellent to work with. Thanks
We hired two contractors using Home Advisor. The plumber was a good find, the building contractor has been a nightmare. The building contractor left Home Advisor after we hired him because he didn't turn out to be what was advertised. I'm glad he did leave Home Advisor because I just left a scathing review about his company about our horrible experience!
We received multiple options from HomeAdvisor, two came out to do an estimate. Both seemed highly qualified. We were extremely satisfied with the company we chose.
Hired Forrest Forestry for a tree trimming job. They did an excellent job. Exceeded expectations
He did an excellent job and highly recommend him. He cleaned the dryer vent and made sure the vent was clean.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
Hi Dania, thank you for your feedback and we’re sorry if your experience has been anything but positive. We would be happy to further address any lead concerns you have if you give us a call at 877-699-4736 or send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport