HomeAdvisor (Powered by Angi)
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HomeAdvisor (Powered by Angi)Reviews 2,163

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
636
value
557
shipping
136
returns
176
quality
505
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Arizona
1 review
0 helpful votes
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Needed metal work
February 16, 2021

Needed gate plating and hinge metal work. I was sent recommdations and reached out to a business on the list. Very fair pricing and the workmanship was top notch.

Date of experience: February 16, 2021
New Jersey
1 review
0 helpful votes
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I appreciate this service
February 16, 2021

I appreciate this service because there are reviews. I don't choose solely on price but on other client reviews. The response is quick and the follow-up from Homeadvisor is thorough.

Date of experience: February 16, 2021
Florida
1 review
1 helpful vote
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Home Advisor service
March 9, 2021

Whenever I contacted Home Advisor, I got different information from the different agents. I found many communications issues in relation to how they actually work for a customer seeking out professional contractors for job requests. The contractors I utilized were excellent, but I can't give that rating to Home Advisor representatives. They fall into a category of the right hand not connecting to the same body as the left hand. I wish they change their systems of communications when hooking up customers with contractor providing the actual services.

Date of experience: February 16, 2021
HomeAdvisor -. HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Xhevrije, We would like to thank you for your feedback about the communication issues you encountered. We are sorry if you had any but a positive experience with our customer support team. We would be happy to address any concerns you have and help you submit your feedback. Please send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport

Mississippi
1 review
0 helpful votes
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Very pleased!
March 19, 2021

Lost hot water the day of worst winter weather in 20 years. Called 3 companies, only one showed up and took care of our problem.

Date of experience: February 15, 2021
Arizona
1 review
0 helpful votes
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Quartz Countertops
February 15, 2021

Tim from T&S called and setup an appointment. Everything went smooth from start to finish.

Date of experience: February 15, 2021
Arizona
1 review
0 helpful votes
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Finding Experts when you need them
February 14, 2021

I had a blocked sewer main. I had talked with a local plumbing firm. They have a good reputation, but are costly. I was looking tfor a second opinion, using Angie's List when I got a call from Aaron Plumbing, who had seen my post. They arrived, immediately understood the scope of the problem, and said they could do the job for half of my first quote. I told them I did not want inferior work, and they assured me that would not happen. They were right. They did excellent work and guaranteed it. Home owners don't know how to find skilled workers when they have problems. I have used Home Advisor several times in the last few years, and in almost every case (except one), I have been totally pleased with the referrals and the outcome. I'm a fan!

Date of experience: February 14, 2021
New York
1 review
0 helpful votes
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Life Savers
February 14, 2021

Great work. Very professional. Save the day. Fantastic teamwork.

Date of experience: February 14, 2021
District of Columbia
1 review
0 helpful votes
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Roof Installation
February 13, 2021

Home Advisor was excellent. I highly recommend their services. Vendors were calling me within 30 minutes of my contact with the website!

Date of experience: February 13, 2021
South Carolina
2 reviews
0 helpful votes
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HomeAdvisor recommendations
February 12, 2021

I seems that HomeAdvisor vets its recommendations thoroughly. My experience with an electrical team (brothers) is a 5,

Date of experience: February 12, 2021
Maryland
1 review
0 helpful votes
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Awesome Quality
February 12, 2021

Great and easy experience from start to finish. Got what I wanted done quickly and within my price range

Date of experience: February 12, 2021
Michigan
1 review
0 helpful votes
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Ventless gas fireplace service
February 12, 2021

Great, positive experience. JMSM heating and cooling did our repair on the fireplace. And it's now operating like new!

Date of experience: February 12, 2021
Alabama
1 review
0 helpful votes
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Tree trimming
March 16, 2021

I received a free estimate on trimming a tree one day and the job was completed the same day I requested their service, two days later.
The job was quick and they cleaned up afterwards.

Date of experience: February 12, 2021
Michigan
1 review
0 helpful votes
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Home project
February 12, 2021

Rushed but the job was done - I should have been more sure about when and firm if i did not want it then.

Date of experience: February 12, 2021
Florida
1 review
0 helpful votes
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Project Managers
February 12, 2021

This is the 3rd time I've used Home Adviser to find someone to help me with a project and I've been happy every time.

Date of experience: February 12, 2021
New York
1 review
0 helpful votes
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Heat work
February 12, 2021

He knew what he was doing and if need be I would bring him back for more work when I need it

Date of experience: February 12, 2021
New Jersey
2 reviews
0 helpful votes
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Snow removal
February 12, 2021

David is reliable and honest. Plowed the driveway and shoveled my walk. I am satisfied with his services.

Date of experience: February 12, 2021
Washington
2 reviews
0 helpful votes
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I haven't had a bad experience so far since I start using services recommended by you. And it saves me a lot of time and a headache. Keep doing a good work screening business who provide services and connecting us with them.

Date of experience: February 11, 2021
New Jersey
1 review
0 helpful votes
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Immediate response and success
February 11, 2021

Within minutes of submitting my request I got a phone call back. Scheduled the job. Came when it snowed (which i wasn't expecting) and completed the job. Had all the tools and parts on his truck.

Date of experience: February 11, 2021
Georgia
1 review
1 helpful vote
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I contacted home advisor hoping to interview possible handyman for different future projects. I was given a quote on project, and told I would not be charged until I had a job done. I interview a contractor and was not satisfied that he had the experience I needed or he job. I was charged over $800.00 which caused a overdrafts in my bank. I Called homeadvisors and was told that they would call me back within 24 hrs. I the website states you will not be charged until the job was completed. I had no work done at my home, and didn't schedule any jobs to be done in the future. I am furious with the customer service and the Scam ways they can take your money even thou they didn't rendere any services. I will not recommend Anyone to Home Advisors. I wish I had read these reviews before I contacted them, because they have been sued by both contractors and customers. If you don't mind strangers coming to you home without license or bonded Home advisors is your company. I feel very uncomfortable with the people they schedule me with. I would not hire a person without license to do electrical work in my home. I would not hire a contractor to replace a shower with glass blocks if the had no experience or skill with glass block walls. Yet I was charged to find out that they were not qualified to do the job.

Date of experience: February 11, 2021
HomeAdvisor -. HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Fonda, We appreciate your feedback and apologize for any frustration or inconvenience you've experienced while using our service. We would be happy to further address any concerns you have and look into the billing issue. You can give us a call at 877-699-4736 or please send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport

Pennsylvania
1 review
0 helpful votes
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Painting
February 10, 2021

Was looking for a painter. Checked out a few on home advisor. I was happy with the one I had chosen.

Date of experience: February 10, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
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