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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Good experience. They were on time, polite, courteous, and professional.
We chose a recommended vendor who was great. They were the highest rated on Home Advisorg and did a great job.
Were helpful in finding the service I needed. The company they recommended responded quickly. They even went out of their way to see that my problem was taken care of.
I love the quality of the workers I have found from HomeAdvisor but I get to many emails and text messages. I will use HomeAdvisor again but I wish there were not so many emails and text messages from HomeAdvisor when I do.
Experience was excellent except that after I paid for the services I received, the website kept asking me for payment. I ended up paying the company twice as I figured the message to pay would have gone away. Luckily, the business owner was honest and sent me a check back.
Very good quick response and definitely use this again.
Except for the delay in starting the job all went well.
THIS COMPANY IS A SCAM! DO NOT USE HOME ADVISOR THEY ARE STILL TRYING TO CHARGE ME... WHEN THE COMPANY SENT OUT COULD NOT DO THE JOB. AFTER CALLING HOME ADVISOR AND CANCELLING THE JOB.
WARNING... DO NOT USE THIS COMPANY!
We had tree trimming done today. We were extremely satisfied. We are looking to get exterior painting and a new patio cover addition
We want bids to remodel our kitchen also. We are trying to figure out what we can get accomplished with what we have been saving.
I had difficulty with the form and I did not finish it. Within a few minutes I got a call back asking if I needed help. I explained what I needed done and he obtained enough information to be able to suggest companies that would fit. I contacted each of hem, each came out and gave me a bid and we choose one.
I like that I got text notifications when help was interred in the work
They won't even go thru their recording to listen to their sales rep telling me that I wouldn't pay $#*! till I took a lead cause I asked that very specific question now I'm out almost 1000 dollars with no refund these people are horrible at their jobs
Hi Shane, We would like to thank you for your feedback and we are sorry for any confusion around the billing process. We would be happy to go over the issue and address any concerns you have. Please give us a call at 877-947-3639 or send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport
Professional courteous expert job. Maintained schedule even with severe weather. Working late and finishing on Saturday. Expert installation. Extremely pleased.
The existing house gutters required updating from an original installation dating back to the early to late 70's.
Quick and Efficient. Recommend for finding reliable and experienced pros
Was able to analyze reviews and applicants and make an informed decision immediately!
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Denise, thank you for your feedback and we are sorry if you had any issues canceling the service. We would be happy to help with the issue and address any other concerns you have. Please give us a call at 877-699-4736 or send your contact info to emailus@homeadvisor.com so we can reach out. -HASupport